Keith Cox | Page 10

Great experience Mr Keith it was a pleasure to have you as my sales person. Thank you for making me feel comfortable and the quick process. I will recommend friends an Mr Keith it was a pleasure to have you as my sales person. Thank you for making me feel comfortable and the quick process. I will recommend friends and Family to come see you. I love the truck!!! Thanks.. More

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Great experience First off wanted to thank Mickey and Keith for making my experience of buying my first car so great they were so helpful they treated me as if I First off wanted to thank Mickey and Keith for making my experience of buying my first car so great they were so helpful they treated me as if I was family.. Just Want to Thank The Walker Ford family thank you so much More

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We love walker ford! Another great deal!!! Love their people It is such a pleasure dealing with honest helpful people. Too many times thru the years when buying elsewhere always felt like you had been had. There It is such a pleasure dealing with honest helpful people. Too many times thru the years when buying elsewhere always felt like you had been had. There is never any pressure dealing at walker. They make it possible for us to leave happy and with what we want!! More

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First new car buying experience......Kieth Cox is great! I choose Walker Ford for two reasons. First, they has a solid family owned reputation as the best Ford dealership around. Secondly, my salesman, Kiet I choose Walker Ford for two reasons. First, they has a solid family owned reputation as the best Ford dealership around. Secondly, my salesman, Kieth Cox is an old church friend whom I know to be an exceptionally kind and caring person. Kieth and I also share a passion for Mustangs! First, Kieth and I sat down and carefully put together an order for what would become my perfect Mustang GT. Kieth took pains to get me the very best price available and then kept me posted with regular email updates, as my car progressed from a simple order sheet to a finished, gleaming, Royal Crimson beauty, parked in front of his office. Delivery was as smooth as the Mustang's ten speed automatic transmission. Before I knew it I was riding back home, in my dream car come true, as proud and happy a person can be. Thank you Walker Ford and Thank you Kieth Cox! Sincerely, Ed Mitchell More

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Best experience ever!! Selection was exceptional. Had just what I wanted and fit my budget without all the stress. 1st time buying from WALKER and not the last. Keith Cox, M Selection was exceptional. Had just what I wanted and fit my budget without all the stress. 1st time buying from WALKER and not the last. Keith Cox, Mike Blankenship were awesome. Thank you Bill Merkel and Ivey for you help too. Frank, your team is tops!! More

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Great experience! Buying a vehicle from Walker Ford was a great experience. Keith Cox was very helpful and professional, fully knowledgeable in our car. What we liked w Buying a vehicle from Walker Ford was a great experience. Keith Cox was very helpful and professional, fully knowledgeable in our car. What we liked was absolutely no pressure! I highly recommend Walker Ford! Walker is Ford! More

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No Pressure Sale My wife and I went to Walker looking to replace our 2013 Mazda 3. We knew we wanted an SUV but weren’t set on any particular make or model. We parked My wife and I went to Walker looking to replace our 2013 Mazda 3. We knew we wanted an SUV but weren’t set on any particular make or model. We parked and Keith walked up asking if we needed help with anything. We explained where we were in the process and that we really just wanted to walk the lot a look. Keith pointed us in the direction of the Escapes, Edges, and Explorers. He asked what kind of budget we were working with and explained what we could find across models within our budget. When he finished, he said all the used models are unlocked and encouraged us to explore the models were were intersted in and come to him with any questions. Then Keith left us alone to do just that, which was something not everyone in sales does. It was so greatly appreciated though. My wife and I could freely and openly discuss the pros and cons of each vehicle we looked at without the pressure of the sales person hovering and overhearing budget discussions or if we didn’t like this or that. We looked for about 10-15 minutes when Keith checked in on us. We started talking about a particular Escape we liked and really got down to what we were looking for and why. We told him our ideal monthly payment, what we could put down, and what was owed on the Mazda. Keith asked if we’d like to have it appraised to get a better idea of the value and not once asked my keys. I gave them to him so his manager could do the appraisal and my keys were given back to me once it was completed. I’ve heard horror stories about dealers asking for keys right when you arrive and you come back to find your car different than you left it with significantly more miles on it and noticeably less gas. We went on a Sunday around noon when few buyers were on the lot. Keith had a scheduled meeting with a previous buyer to close their deal while he handled us. We never felt like he forgot about is or even that we waited an inordinate amount of time before Keith checked back in to give us a status update. We purchased a certified pre-owned vehicle. Keith took the time to go over what that means exactly when you buy a Ford certified pre-owned vehicle. The Escape we were interested in was the Titanium with all the bells and whistles. Keith was able to time things so that while he gave a test drive we were finishing things up with the sales manager. When Keith returned, we finished with the sales manager. We waited while the car was getting detailed and cleaned out the Mazda. They were kind enough to take reams of copy paper out of the box and give us the box to put all our stuff in. When the car was finished with the detailer, Keith spent 15-20 mintues going over and setting up all the Bluetooth features and other techy features in the Escape. When we initially looked at the car the rear life gate interior cover had a clip missing and was pulling away from the metal. Being a Sunday, no one was available to look at it. I came in on my lunch the next day to have it fixed. Keith talked to his manager because I had come in on my lunch from work and I was in and out in under 20 minutes! I couldn’t believe it! Before I left Keith told me to call him if we ever have any questions about the car. Our experience at Walker Ford was great with Keith! If you want a no pressure sales experience and someone willing to be there for questions down the road, Keith is your guy! More

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First time buyer! So I am a first time buyer and I was very nervous. It's my biggest decision I have made on my own. The folks at Walker Ford helped me understand the So I am a first time buyer and I was very nervous. It's my biggest decision I have made on my own. The folks at Walker Ford helped me understand the whole process of buying a car and worked for me to get a great deal on my dream car. They weren't pushy or pressuring me. Keith Cox walked me through the functions of my new car and when I left the dealership all my programming worked on my car. Many thanks to Tracy Affunti, Harry Rumberger, and a special shout out to Frank Walker. I will always be a loyal Walker Ford buyer. More

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Fast, Friendly, Fantastic I came in as a first time car buyer. I had a solid idea of what I wanted, I was shown the vehicle in question, and fell in love with it. There was no I came in as a first time car buyer. I had a solid idea of what I wanted, I was shown the vehicle in question, and fell in love with it. There was no talk of trying to change my mind or upsell me into something I didn't want or need. Keith Cox was friendly to the maximum, and walked me through every step with fluidity and ease; There was no pressure from any team member and it was a most excellent experience. After working with me and my bank, I was able to drive out the dealership within hours with the car of my dreams. More

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2nd truck purchase My first time purchase with Walker was excellent from sales to service so when it came time to purchase my second truck purchase it was an easy decisi My first time purchase with Walker was excellent from sales to service so when it came time to purchase my second truck purchase it was an easy decision to make, Waker Ford, If your looking for quality service and no pressure sales with a friendly staff then this is the place.Once again a thanks to Keith, Denise and Harry for this purchase. More

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