Karen Carofano
Karen Carofano at Toyota of Wallingford

Karen Carofano | Page 4

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
135 Reviews
4.8

135 Reviews

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135 Reviews of Karen Carofano

November 28, 2023

Dealership Rating
Employee Rating

Excellent Prius service. Much faster than estimated. I drive for 45 minutes when other Toyota delaers are closer because this service is outstanding. Thank you! More

by zplyte29u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Freddy Lopez, Shannon McCallum, Bob Olson

November 05, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and efficient , the service was timely, and my car was easy to drop off and pick up More

by PF2517
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Toyota of Wallingford responded

Thank you! We look forward to serving you again soon.

October 31, 2023

Dealership Rating
Employee Rating

Car was completed sooner than expected and truck was pulled up ready to go when I came in to pick it up great job More

by Reo489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Olson

October 23, 2023

Dealership Rating
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Noel Guidone very professional and friendly to what my tire was experiencing Tex Jordan Tyler was very good fixing my tire in and out in less then an hour thank you guys !! More

by Maryann
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Freddy Lopez, Shannon McCallum, Bob Olson, Noel Guidone service dept excellent

October 11, 2023

Dealership Rating
Employee Rating

Service was excellent and quick. Very happy with my experience with Toyota of Wallingford and the service team! More

by shann1265
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: D C, Shannon McCallum, Bob Olson

September 22, 2023

Dealership Rating
Employee Rating

Good service nice waiting area very hospitable and convenient so you can have 15 words there you go here’s your 15 More

by familywave444
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Shannon McCallum, Bob Olson

August 29, 2023

Dealership Rating
Employee Rating

The staff are efficient in their work and polite and caring in their interactions with customers. More

by aeddy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , Bob Olson

August 25, 2023

Dealership Rating
Employee Rating

Job completed, but car returned dirty, need vacuum and/or car clean. Air limited from vents, possible cabin air filter clogged? Should have been inspected. More

by jr.hoffman1717@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , Bob Olson

August 07, 2023

Dealership Rating
Employee Rating

This was the first time I did business with Toyota of Wallingford. The whole experience of buying a car from this dealership was awesome! Very helpful, courteous, friendly, knowledgeable and comfortable More

by debwhoplays
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Roberts, Mark Stevens

Aug 07, 2023

debwhoplays responded

Thanks so much, Mark Stevens, for all your help for me in the process of buying a car! That seemed so easy!

July 28, 2023

Dealership Rating
Employee Rating

Service is top notch at Toyota of Wallingford. Bob and the entire staff exceed all expectations More

by rickallison
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Shannon McCallum, Bob Olson

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