Justin Allerheiligen | Page 7

Thank you, Alfred El-Darazi, for making the purchase of my truck a painless, pressurless, quick and easy process. You listened to exactly what I wanted, and made the deal come to fruition in a matter of mi my truck a painless, pressurless, quick and easy process. You listened to exactly what I wanted, and made the deal come to fruition in a matter of minutes. Excellent service, Alfred. More

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Updated my F150 and Alfred went above and beyond! Updated my 2017 F150 to 2019 and Alfred went above and beyond! Mike & Justin worked hard to get me the price I wanted as did Bubba in finance. It made Updated my 2017 F150 to 2019 and Alfred went above and beyond! Mike & Justin worked hard to get me the price I wanted as did Bubba in finance. It made me feel good about returning to Five Star Ford. More

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Long-term Customer Still Coming Back I am a Five Star NRH sales and service customer since 2000 because the dealership team provides great service, delivers on their word, and makes it r I am a Five Star NRH sales and service customer since 2000 because the dealership team provides great service, delivers on their word, and makes it right if something does not go as promised. I recently worked with Casey on a deal (I have purchased four cars previously from Five Star). Casey helped me purchase a 2019 Ranger. Casey, Justin, and Bubba made it a great experience. There are a lot of quality cars available and all will have issues... eventually. I think it is important to look for a brand and dealership that will support the car owner over the years. I have found that in Ford and Five Star. More

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Painless, Prompt, and Enjoyable 5 Star Ford, and specifically Casey Russell, made the process of buying my truck not only smooth but enjoyable. Casey was attentive and helpful when m 5 Star Ford, and specifically Casey Russell, made the process of buying my truck not only smooth but enjoyable. Casey was attentive and helpful when my family and I first visited to look at serval options for both my wife and I. After making the decision to press on with a new F-150, Casey made the process of negotiating, trading in my old car, and financing a breeze. From decision to driving off the lot was less than three hours, on a very busy Saturday. We will definitely be back for my wife’s car soon! More

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Pleasant Experience From our salesperson, Jerry Chenausky, to finalizing the financing with Tut, it was a pleasant experience. I would recommend this dealership to my fri From our salesperson, Jerry Chenausky, to finalizing the financing with Tut, it was a pleasant experience. I would recommend this dealership to my friends. I'm enjoying my new car. More

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Pleasant experience. Justin, William and Bubba were great. They made the process as easy and seamless as possible. I walked out feeling like I got a great car for a fair Justin, William and Bubba were great. They made the process as easy and seamless as possible. I walked out feeling like I got a great car for a fair price. We are repeat customers for a reason. More

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Efficient, easy experience. My secondary, around-town car of 14 years suddenly and unexpectedly had some major issue crop up late last week. I found myself needing an affordable My secondary, around-town car of 14 years suddenly and unexpectedly had some major issue crop up late last week. I found myself needing an affordable replacement fairly quickly. I stepped on the Five Star lot already knowing what I wanted and the price I was willing to pay. I encountered and worked with Alfred El-Darazi who got me fixed up and on my way with a new vehicle in short order. Alfred was friendly and easy to talk to. He was honest about some of the limitations in what I was hoping to do with the vehicle I was seeking. And, he was helpful as we negotiated the terms that were good for both sides. It is the first time I have stepped foot on a lot in over a decade, having been scared away by some negative previous encounters. My last few car-purchasing experiences have been done over the phone with a leasing agent. While I will continue to use her, Alfred really did do a good job not only to help me get the car and terms I wanted, but to redeem my view of car salesmen. I would recommend Five Star, and, specifically, Mr. El-Darazi. I also was pleased to work on the financing part of the deal with the Tutman - Tut Edwards. He was very straightforward and easy to talk to as well. He was efficient. I have had prior experiences in signing car financing agreements that drag on forever. Tut got my wife and I in-and-out of his office quickly, again with the terms we wanted. Tut was also a great character, the kind that made the process even more enjoyable. Great job, Five Star. I hope that I don't need a car for a long time. But, if I do, I will not hesitate to show back up and do business again. More

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Super thorough with clear understanding and Honest! Excellent in all respect given with integrity to me as a customer Clear explanations and no hassles back and forth Best buying experience I've ever Excellent in all respect given with integrity to me as a customer Clear explanations and no hassles back and forth Best buying experience I've ever had More

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Overall excellent customer experience! Pleasantly surprising car buying experience. Every employee at this establishment treated me with the utmost care and respect. I'd highly recommend Pleasantly surprising car buying experience. Every employee at this establishment treated me with the utmost care and respect. I'd highly recommend doing business at this location. RyanCox was a great salesperson, and really made you feel like you had an ally through the process. More

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Another Great Experience My husband and I just made our 8th car deal with Five Star Ford and our 4th with Alfred El-Darazi. Jeff Crabtree always makes coming in fun and we lo My husband and I just made our 8th car deal with Five Star Ford and our 4th with Alfred El-Darazi. Jeff Crabtree always makes coming in fun and we love talking to him. Justin and Tutt were new to us this time, but again, wonderful experiences with both. Alfred is our go to guy. We refer anyone we know to him. He makes buying or trading in a vehicle so easy. More

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