Justin Allerheiligen | Page 23

I was more than happy to give a "great" rating because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly becaus because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly because I was able to tell him exactly what I wanted for my granddaughter and there it was! He even made arrangement for the car to have a big, red bow on it when we came back with my granddaughter and picked it up. She was so happy. Justin then sat out in the car and went through the drill setting up the voice activated stuff with her and her Dad while her Mom and I sat at his desk and looked at the new Ford luxery vans coming out soon. I'll be back to see Justin when I'm ready to get a new van. This Five Star Ford location in North Richland Hills area is my very favorite Ford dealership. Bought an Escape there a few years ago and loved it! Can't wait for the vans to become available. The question below will be answered "Yes" because I'm assuming it is referencing the "dealership's showroom" at North Richland Hills. More

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Justin met us in the parking lot as we were looking at vehicles. Although we didn't want to be hassled by a sales person, Justin simply answered questions and didn't force himself upon us like so many ot vehicles. Although we didn't want to be hassled by a sales person, Justin simply answered questions and didn't force himself upon us like so many other sales people do. He was very knowledgeable about the vehicles and we could tell he loved what he did. When I mentioned I would miss the 3rd row seating in my Durango he suggested the Explorer (we were looking at the Edge)and that the gas mileage and price were comparable to the Edge. His manager was very helpful with the closing and they didn't make us feel like we were being pushed into purchasing that day but they worked a deal we couldn't pass up. Daniel in the finance department surprised me with his knowledge in finance. He made several suggestions that made sense to us as to how much money we should put down on the vehicle. The process was very quick, smooth and painless. We don't feel as though we were put through the meat grinder and question whether we did the right thing or not after the sale as we have in the past. Five Star Ford's people helped us make the right decision and were very honest and up front in areas that most dealerships aren't. We feel like it is a family more than a business and that we are now a new member of the family. We will definitely be back and bring friends and family with us! Thank you Five Star Ford of Fort Worth! Boyd and Lori Sizemore More

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This is the 4th car that I have purchased from Five Star Ford. I would highly recommend them to anyone looking to purchase a vehicle. Eric Petsch our salesman was so helpful, friendly, and made the whole Ford. I would highly recommend them to anyone looking to purchase a vehicle. Eric Petsch our salesman was so helpful, friendly, and made the whole process worry free. I am very pleased with the new car that I purchased and will continue purchasing from Five Star in the future. By far they have the best service around. Thanks for all your help Eric! More

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Just stopped in for a little assistance with our F-150 that we purchased five months ago. Justin Allerheiligen, our salesman, came outside to greet us, tweaked our system, and answered the questions we h that we purchased five months ago. Justin Allerheiligen, our salesman, came outside to greet us, tweaked our system, and answered the questions we had. What great, friendly service. Thanks, Justin! More

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This is the third vehicle I have purchased from Five Star Ford and I probably will buy one more pick-up from them because, at my age, I'm not sure how much longer I'll be allowed to drive. In any event, Fiv Ford and I probably will buy one more pick-up from them because, at my age, I'm not sure how much longer I'll be allowed to drive. In any event, Five Star Ford is my source for Ford Motor Co. products. These guys are definitely "Takin' Care of Business". This dealership is tops, from the Sales Department down to the Service Department. More

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This is the second new vehicle that I have purchased from Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, courteous, and professional, making the shopping and buying experience very pleasant. I believe that this dealer and its staff are committed to providing excellent service to their customers. Their attitudes make it fun to deal with them, and they all seem to take pride in what they do. Beyond that, Justin has gone out of his way to meet my needs in every possible way. Based upon what I have seen here, I would say that Five Star Ford stands head and shoulders above any other dealership that I have experienced. More

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I was very pleased with the professional yet friendly service I received. Both Justin and Mo made sure I left there happy. I felt that they were very informative with any question that I asked. I did service I received. Both Justin and Mo made sure I left there happy. I felt that they were very informative with any question that I asked. I did notice that all the employee's seem to like working there. They seemed happy to be there. More

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This is the second automoble I have purchased at 5 Star Ford and both times the process as been relatively smooth and I left feeling I received a fair deal. From our salesman Justin through financing wi Ford and both times the process as been relatively smooth and I left feeling I received a fair deal. From our salesman Justin through financing with Jimmy and the aftermarket department everyone conducted themselves professionally and took the time to answer all questions regarding the vehicle. I will definitely be back for my next vehicle. More

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I have been doing business with Five Star Ford since 1990. That alone should tell what kind of dealership they are. My latest experience was to buy the wife. I had stopped into the dealership for ser 1990. That alone should tell what kind of dealership they are. My latest experience was to buy the wife. I had stopped into the dealership for service on the wifes car and while there I walked through the showroom and met Justin A. He was very friendly, knowledgeable and best of all not pushy. We spoke for about 20 minutes, I asked him for a card and I was on my way. A few days later I called him and told him that we wanted to look at a couple of the new models in hopes of taking advantage of Fords 0% interest rates. I made an appointment to see him on Friday morning. In preparation of my visit I started doing my research on vehicles and what pricing I should be looking for in both a new car and what I should expect to get for my trade in. In doing so I priced my trade-in on Five Stars website which generated an email from Mark L. who by the way had sold me my last vehicle, a Ford Sport Trac. I informed him that I was coming in on Friday and what I was looking for and he began searching their inventory for vehicles that met my requirements. Not only did he find me vehicles to look at but he also gave me pricing on them. I researched the pricing and found them to be right on the money with other website pricing sources. Mark actually sent me window stickers of several vehicles, one of which ended up being the exact vehicle we bought. Friday came and the wife and I arrived at the dealership. Not only was Justin ready for us but he had 2 vehicles gased up and ready for us to drive on the sidewalk of the showroom. We drove both vehicles, talked about all their features, tested all the new cool options and decided on the vehicle we wanted. We wanted one of the models we drove but in a different color. We drove around the lot looking for the right color. There wasn't one on the main lot. I remembered that Mark had sent me a window sticker on the exact vehicle we wanted and told Justin. He checked and found that it had just arrived and was still at their satellite lot. We drove down there found it and drove it back. Since Mark had already given me the price of the vehicle all we had to do was arrive at a price for the trade in. Again I had done my homework and knew what price range it should bring. Again Five Star came in with a good price. We now started all the paperwork for the new vehicle and the rest as they say is history. We're the proud owners of a brank new 2010 Ford Escape Limited. Over 20 years of doing business with Five Star I have never had an experience that left a bad taste in my mouth. I've never even looked at another dealership for a new car and have never gone to another dealership for service. Five Star Ford of North Richland Hills, Texas. My dealership. More

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