Johnny Lee
Johnny Lee at Acura of Westchester
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Johnny Lee

Service Director

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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25 Reviews

Dealership Experience

29 yrs, 9 mos

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rated

25 Reviews

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25 Reviews of Johnny Lee

May 08, 2023

Dealership Rating
Employee Rating

At Acura of Westchester you are treated like family and customer service is the main priority. More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Hi Carrie, thank you for sharing your experience at Acura of Westchester. We're thrilled to hear that our dealership made you feel like part of the family and that customer service was a top priority. Providing exceptional service to our customers is something we take great pride in. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future.

February 07, 2023

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Employee Rating

Outstanding people whether in sales or service. Administration is hands on. All are concerned with customer satisfaction More

by VLOPEZ8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Nicholas Ramunto, Diane Djonovic , Elizabeth White

Mar 01, 2023

Acura of Westchester responded

We are delighted to hear that you had such a positive experience with our team! We take pride in providing excellent service and customer satisfaction, and we are so pleased that our team was able to demonstrate their commitment to this. We are especially grateful for your kind words about our team, and we thank them for their hard work. We look forward to continuing to provide the same great service in the future!

July 18, 2022

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Employee Rating

Dmitry and the whole team at Acura Westchester is very friendly and helpful. My Purchase was very smooth and fast. I love my new Integra, I will do business again with them. More

by Tpl816
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ramunto, Matt Belov , Dmitry Novikov

Aug 26, 2022

Acura of Westchester responded

Thank you, Tpl816. We appreciate you taking the time to leave us a great review!

May 30, 2022

Dealership Rating
Employee Rating

Excellent care after the purchase. Service should be commended for a fine job that they do. More

by Bills985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Diane Djonovic, Thomas Maxfield , Jon Saint - Louis

May 30, 2022

Bills985 responded

Great bunch of people and good to see Johnny lee again. Long time no see. Tom Maxfield always waiting to respond to your issues and above all, the sales people are great and can't help enough.Thanks Matt! Thanks all!

July 10, 2019

Dealership Rating

They routinely overbook. They'll service your car IF you can get it in. They routinely overbook; it's ridiculous. I had to reschedule my appointment 3 times before they took m More

by bear1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Sal Gambitta , Jon Ayala, Beth Hicks, Thomas Maxfield, Rashad Roper, Elizabeth White

Jul 25, 2019

Acura of Westchester responded

We take this feedback seriously, and are very sorry for any inconvenience or dissatisfaction. We hope to have an opportunity to make this up to you, and invite you to contact Johnny Lee, Service Director, at (914) 834-2112 or johnny_lee@acuraofwestchester.com.

June 30, 2018

Dealership Rating
Employee Rating

A very helpful and understanding personnel I have been going to this dealer from the time I got my Acura MDX. I don't trust anyone else to work on my car.I feel safe with the quality service More

by FRANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Gambitta , Beth Hicks, Elizabeth White

Jul 02, 2018

Acura of Westchester responded

Frank, thank you for the kind words and confidence in our team. We are happy to hear you can count on us for the best, and we look forward to working with you again the next time we are in need!

August 12, 2016

Dealership Rating
Employee Rating

Acura is awesome THANK YOU ACURA FOR YOUR EXCELLENT SERVICE you made purchasing a new car an enjoyable experience. I can't wait to take a ride with the family in my br More

by Lylee456
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frankie Ferraro, Alex Piccirillo

May 20, 2016

Dealership Rating
Employee Rating

Good service Jose and Frank (and Brianna who I spoke with months earlier about a future RDX AWD while getting oil change) are Grrrrrreat!!! Thanks for making our 3 More

by AppStack808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Jose Crespo, Diane Djonovic , Frankie Ferraro, Shannon Lemon, Dmitry Novikov

December 29, 2015

Dealership Rating

Service Elizabeth White in service makes the visit a wonderful and relaxing experience. The service department always is courteous and professional. The servi More

by jbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ramunto , Elizabeth White

July 12, 2015

Dealership Rating

Great Service Area I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend! More

by Franklinmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shannon Lemon

1

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