I had amazing customer service. John helped me get exactly what I wanted for amount that I wanted to spend. I would definitely recommend John!!!
- MIke D
Went in looking to spend around $400 a month, wanted a fusion titanium. John was able to help me find what I was looking for in under 30 minutes. He also took care of everything from new plates to dealing with my insurance company. Excellent service. I have bought a few cars from Oakridge and it has been great every time.
"No-pressure, helpful experience"
We returned to Oakridge Ford to deal with John Gillan because we had such a good experience last time. John has a calm, kind manner and doesn't pressure you into things you don't want or need. He worked hard to get us the best deal possible on our new Ford Escape. He also was very excited and happy for us upon pickup, speaking kindly to our daughters, and showing us how to work all the bells and whistles on the new vehicle. The service dept was able to add a hitch and rails to our car in a very timely fashion, and John stuck by to make sure everything was done correctly.
"Saves on upgrade"
I was looking to upgrade my Escape and was referred to John Gillan at Oakridge Ford. John listened to what I wanted and gave me option s in that range and gave advice without pressure. In the end I got more than I even asked for and saved 2000 a year over what i was paying for on my previously owned vehicle I purchased from Highbury Ford. Had it not been for John I may not have purchased from Ford again after realizing how bad a deal i received from Highbury. Thank you John. See you for my next purchase. Barb.
"Buying my first car was a breeze at this dealership."
I went to Oakridge Ford because my sister had a very good experience buying her first car. When I first stepped into the dealership I was met with the very friendly John Gillan who made me feel like an extremely welcome customer. I test drove a few cars and chose the car I wanted, a 2014 Ford Escape. When the decision was made I sat down with John to go over the costs and options which was painless and easy to understand. Then I moved on to the financing of the vehicle where I sat down with Luae Al-Shabbak. He was very friendly and helpful. It was closing time on a Saturday and both John and Luae took their time during the buying of my first car which I can't be greatful enough for. When I picked my car up a week later I was again met with the friendly John Gillan who took me through the final steps of getting my car. He was a great help throughout the whole process and I would definitely recommend him to others who are looking to buy a Ford vehicle.
"Leasing Renewal Experience"
- Greg H
I recently leased my third Ford F150 from Oakridge Ford. I was critical of the length of time required to complete the paperwork process with the past two leases, however this time was amazing! The sales rep, John Gillan, made the process simple and painless. He did all the behind the scenes research and paperwork before I even arrived. I was in the dealership and out with my new vehicle in under an hour.
"Pleasant, fun and stress-free experience!"
John Gillan was attentive, friendly, helpful, and honest from the start; this was my first car purchase and he made what could have been a stressful experience very easy. He even came in on his day off to help me out. Any question we asked he either already had the answer for or went to find the answer out from someone else. After picking up the car he even followed up via email to check in and see if I needed anything. Definitely recommend!
"Attention to detail"
John Gillian is a true professional, his attention to detail is impressive and I was thrilled with his follow-up. I have shopped around at different manufacturer car lots in the past and never heard back from their sales rep's with whom I gave the same specifications that I gave John. It's refreshing that John cared enough to get back me with options that made sense while the others just never bothered.
"John was very nice, professional and transparent."
- Jon v
Purchased our first truck f150. Kids were so excited. John was very helpful and great with our kids throught the process which meant a lot to me. Transparent with the pricing and answered any questions I had. Was never disrespectful, always curious and helpful. Thanks John and loving the new wheels :)
"Great Experience "
Very professional. From the sales person John Gillian to the Vice President John Loughlean all went beyond my expectations. I would not hesitate to recommend Oakridge Ford to anyone looking for a vehicle.