My Review Of Bank Street Hyundai:
I wanted to purchase a new 2013 Hyundai Elantra GL for my mother. We both travel to work and felt like having a new car would help things. Since my mother was doing the driving, I asked her to go to a few dealerships in the area to find the best price and fit. We finally got to Bank Street Hyundai. My mother spoke with the lovely Sillin, explained her desire in buying a new car and what her needs were. Sillin help pick the Elantra GL. Now to be fair, we already had our eyes set on this model before going to the shop, but it was Sillin's willingness to give us a competitive price that sealed the deal. Not to mention that I have never met a car dealer this nice. She was not pushy like many sales persons are, in fact quite the opposite. My mother got the quote and brought it to me for approval and I did approve.
Next step was going through the finances with Joe. He ran the credit check and proceeded with terms. He added a set of 4 Toyo winter tires $2000 value and a few extensions in warranty. We also had our Roadside assistance extended to the full term or 160,000KM (whatever comes first). After submitting the application, HBC rejected us, but Joe worked with Scotiabank to get us approved.
On to picking up our new car: Arriving on the day we were met by both Sillin and Louis. Since Sillin was busy with another customer, Louis was happy to show us our new car. He brought us to our car and we were pleased to see the winter tires were already put on the car and the summer tires were placed in bags and put in trunk (1 in the back seat). Happy with our car, Louis was not done. A first for me and my mother, he showed us in detail the features of the car, right down to what each button does. He even set up my iphone to the bluetooth to the car. Easy to do? Yes but it was nice to see the extra effort. We were not done, Louis brought us back into the dealership and showed us around the service area and told us what to do if we have any problem with the car.
Finally, Louis showed us the manual and gave us our various papers pertaining to the car. It was a great experience. We ended by seeing Joe a second time, signing the papers and proceeding to thank all three for the great experience.
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