Joe Del Valle | Page 5

From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, knowledgeable, and extremely helpful, including making the time to meet me at my office for a test drive. Neil Amaral, (used car manager), personally engaged with me to finalize terms and make things right and ensured Smythe won my business. Abood Katib (financing manager) made it his business to speak to Neil to work out good pricing for me on warranties and the car itself, even though this was partially outside of his job. David Mensah did a great job of walking me through the vehicle step by step and was extremely knowledgeable and courteous. Henry Zhu was covering for Abood when I came to pick up the car and pay for it...he also helped enhance the warranty to an even better one and provided outstanding service and efficiency. A+ all around. I've purchased 2 cars (non volvos) from dealerships unrelated to Smythe in the past. Horror story having to save my wife from a bad situation at one....this experience was nothing like it and was first class treatment all the way. I will gladly come back for service and cars in the future and will gladly refer friends and relatives. Great job Smythe team! Sincerely, Eli Novey More

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Neal was just incredibly awesome. He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! More

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Professional. Courteous. Low pressure. Felt comfortable dealing with David and the other staff. Well-organized showroom. Courteous. Low pressure. Felt comfortable dealing with David and the other staff. Well-organized showroom. More

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Jose, Santiago, and Adam were great highly recommend working with them. Good dealership to go to working with them. Good dealership to go to More

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Streamlined, professional and accommodating. Each member of the team takes time to meet and greet and explain the process. The process was stress free and positive! I will recommend and come bac Each member of the team takes time to meet and greet and explain the process. The process was stress free and positive! I will recommend and come back to by again! More

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Jose B went directed me to the salesman Jose D offered a great deal Alex P went over the car Santiago P offered good value on warranties great deal Alex P went over the car Santiago P offered good value on warranties More

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Jose was great. Alex was awesome Abnood was fantastic I would never buy anywhere else Alex was awesome Abnood was fantastic I would never buy anywhere else More

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Mr. Jose Delvalle was very pleasant and easy to work with. I highly recommend doing business with him. with. I highly recommend doing business with him. More

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Jose was an excellent salesman, straightforward direct, precise, accurate, and patient. I was very pleased with his salesmanship precise, accurate, and patient. I was very pleased with his salesmanship More

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José gave me a good deal. He let me test drive the vehicle and he was nice! Alex demonstrated the features on the car Santiago went over some warranties for me He let me test drive the vehicle and he was nice! Alex demonstrated the features on the car Santiago went over some warranties for me More

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