"Best selection and great prices!"
I have dealt with quite a few used car dealers over the years and this one is at the top of the pile!
I was looking for a specific car with specific options and I was presented with several options to choose from so I had no problem finding the perfect one. The salesperson Michael was professional in every way and there was no pressure while I took a few days and test drove several cars. Shari was awesome with setting up the financing for me and making sure all my needs were met. Everyone I met and dealt with were professional all the way from reception to the Technicians and even the great guys in the parts department. I will be returning the next time I am in the market thanks.
"Great Business Model"
I have to admit, I wasn't thrilled about looking for a New used vehicle.I always found New and used car dealerships to be unscrupulous and somewhat unethical.(Different prices for everyone)......
That is,until I listened to a co-workers advice and visited Mark Wilsons..From the moment I set foot on their lot,I had a great "gut feeling".. Every aspect of the process was professional and very comfortable...I have absolutely no hesitation in recommending Mark Wilsons to anyone looking for a vehicle..
"Very Professional with a couple of changes"
- Brooks Hipgrave
My wife was so happy with her Mazda she got at Wilson's that she suggested I get my new (to me ) car from them instead of where I used to shop. The former place I bought 4 cars from so I was hesitant to change. We went looking for an upscale car and saw a few we liked. She brought me to her sales person Mike and he set us up with a 2015 Infiniti Q50 for a test drive. WOW! Deciding to sleep on the information we went back for a second test drive and Mike was busy but he got us into the car and again we liked the performance. My first change would be to stick with the customer you have an appointment with rather than forcing them to wait cause someone else is less patient. We bought the car as we got a decent deal on our trade in. Second change when you offer someone $50 for a referral do not nickel and dime them. Give them the $50. For some reason never explained to us we did not get the $50 despite my wife referring me to the dealership.
Sheri up sold us a couple of items ( extended warranty and rust proofing ) which made sense when explained. She got us excellent financing terms but we were not advised that the rust proofing module could affect the extended warranty which was mentioned when we had to return the car to get the car alarm to stop going off every half hour. Neighbors loved us! Robin in service was terrific as was their service manager Joe who looked at the car promptly and told us to go to Infiniti. Robin got us into a rental immediately, and we got the car back in 3 days from Infniti Canada.
Love the car and would definitely recommend the dealership but we had a few hiccups and these caused a rating of 4 not 5.
Thanks Mike, Sherri and Debby for making the Wilson experience a good one.