MacMaster Chevrolet Cadillac Buick GMC Ltd
London, ON
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39 Reviews of MacMaster Chevrolet Cadillac Buick GMC Ltd
I purchased a brand new Cadillac, beautiful ride. However, the service is a big fat zero. There is nothing about the customer service that I could find a positive about. If I could rate this dealer However, the service is a big fat zero. There is nothing about the customer service that I could find a positive about. If I could rate this dealership a zero, I would. More
We Contacted dealership to set up a test drive and got a quick response from salesman Zoran. We Showed up for appointment the next day and Zoran said the car was probably dead and gave us the key to go chec quick response from salesman Zoran. We Showed up for appointment the next day and Zoran said the car was probably dead and gave us the key to go check. The car didn’t start, we informed him and he said he’d get someone to help us. Half hour later we got tired of waiting and went to return the key. At which point Zoran brought out a booster pack to try to start the car which did not work. We said we would come back in a little while and give him some time to get it going. His response was that he wasn’t getting paid to sell an “as is” car and complained about having to do ALL this work (of getting out of his desk chair and walking a booster pack to the car). We were somewhat at a loss for words at his disappointing effort and he just shrugged and walked away. Very poor customer service. More
Customer service is horrible they sold me a vehicle with a transmission issue and now they want me to drive the vehicle back to London from sudbury and not even compensate me. a transmission issue and now they want me to drive the vehicle back to London from sudbury and not even compensate me. More
Everyone at macmaster dealership are very friendly and eager to make sure your experience is a good one my wife couldn’t have had a better experience. Thank you to chad and to everyone. eager to make sure your experience is a good one my wife couldn’t have had a better experience. Thank you to chad and to everyone. More
Went in to have a check up on my car And had very satisfying results Delt with Norm Roy and he was very kind and helpful would definitely recommend MC Master dealership Kathleen satisfying results Delt with Norm Roy and he was very kind and helpful would definitely recommend MC Master dealership Kathleen More
Bought a used 2017 Colorado that was mispriced in my favour. They honoured the price. Brayden was fantastic from start and continues to be so. Very knowledgeable with no pressure techniques. Thought, th favour. They honoured the price. Brayden was fantastic from start and continues to be so. Very knowledgeable with no pressure techniques. Thought, that do to the error in the price, that I would be quickly dealt with, but I was treated just as important as a customer buying a new vehicle. Warranty is included with the used vehicle. Mike offered all options with no pressure during the payment setup. Very pleased with Brayden and MacMaster. More
We needed a second vehicle for my wife, something cheap and needed it quick. I filled in the online request form enquiring about a new Chevy Spark, I was contacted within the hour by Zoran from the sales and needed it quick. I filled in the online request form enquiring about a new Chevy Spark, I was contacted within the hour by Zoran from the sales team. He was professional and polite and answered all the questions I had, without hesitation. We did a deal the same day and picked up the new vehicle within a few days. We enjoyed the experience with Zoran (sales) & Julio (financing) so much we just traded our other vehicle in for a new 2021 Trailblazer RS. Again they went above and beyond to make sure we got exactly what we wanted. Thank you McMaster Chevrolet More