Jesus Hernandez

I had the most amazing experience with J. B. and Family Trucks & Vans. I highly recommend!!! B. and Family Trucks & Vans. I highly recommend!!! More

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Jesus was very pleasant from the time I walked in to the time I left. Very helpful during my purchase. I was very happy with the customer service I received. time I left. Very helpful during my purchase. I was very happy with the customer service I received. More

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Try other places and they weren't able to get me approved but Family Trucks and Vans were able to help us get a truck and get us out of there quick! but Family Trucks and Vans were able to help us get a truck and get us out of there quick! More

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To whom it may concern: My salesman was Luis and was very unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, but the truth is he was not. When I received the vehicle the air conditioner system was non functional as well as engine mount s etc. Inspection report was false stating all was ok. I asked for other stuff to be checked and no response. I asked for my deposit bk and they wouldn’t give it back to me as I never signed anything. I’m from out of state & this is how they treat customers. The “Family” part on the name needs to be removed. They have been dishonest from the start and said vehicle should have never left the lot. Josh the mgr’ tells you one thing and doesn’t keep his verbal word as he stated he’s take care of it and now they’re saying if they do they don’t make any $. Basically the vehicle had issues and they failed to disclose/communicate that info to me during the initial conversation/transaction as I was under the impression being a dealer that they’d be honest, I was wrong. I also called to speak to the owner “John” and he never called me bk, go figure$. Really sad that you have people like this right now as the world is crazy enough. I shouldn’t hv to spend my time dealing with these issues as they should step-up and do what’s right. More to come, I’ll be smiling in the end! Dave More

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Very good person fights for your business! Goes the extra mile like that in a business! Would highly recommend him to any of my family or friends! Nice work ! Goes the extra mile like that in a business! Would highly recommend him to any of my family or friends! Nice work ! More

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Jesus helped me with my first vehicle purchase and now my second one. Did an amazing job. Went above and beyond! I will defenitly be back and will recemnd all my family and friends second one. Did an amazing job. Went above and beyond! I will defenitly be back and will recemnd all my family and friends More

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Jesus is an amazing salesman! Knows his vehicles and provides the best service possible! Definitely recommend and am grateful for his amazing service he provided. Knows his vehicles and provides the best service possible! Definitely recommend and am grateful for his amazing service he provided. More

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We were greeted immediately and put in touch with our salesman right away every one there was very friendly salesman right away every one there was very friendly More

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Jesus provided Excellent Service, was super polite and helpful with finding the right vehicle, professional and efficient. helpful with finding the right vehicle, professional and efficient. More

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Jesus was great and very helpful during our process of buying a truck. He answered all of our questions and was attentive and thorough. Rafael was also super helpful throughout our financing process. buying a truck. He answered all of our questions and was attentive and thorough. Rafael was also super helpful throughout our financing process. More

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