Jannet Gonzales

Good job I like Customer service Finance finance manager everybody everybody More

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Jannet, was very patient throughout the sales process. Took the time to listen to our needs, matched the 2 cars we needed to our lifestyle and budget, helped us with getting our wheels black coated, made Took the time to listen to our needs, matched the 2 cars we needed to our lifestyle and budget, helped us with getting our wheels black coated, made the wife and family happy! Just an Amazing Service! thank you Jannet! :) More

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Good deal and great customer service! Jannet and the gang found us the perfect car and made us a great deal. We live about 45 minutes away so she even drove it to our house. After all that Jannet and the gang found us the perfect car and made us a great deal. We live about 45 minutes away so she even drove it to our house. After all that we noticed a small chip in the windshield and they had someone come to us and replace the windshield at no cost. I couldn’t be more satisfied! More

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Super experience! My wife and I had a very pleasant experience at Rusty Wallis. Our sales person was Jannet. She guided us through the process rather than trying to p My wife and I had a very pleasant experience at Rusty Wallis. Our sales person was Jannet. She guided us through the process rather than trying to push us in a particular direction. We already knew what we were looking for, which helped. Jannet was attentive to all of the features we were looking for and gracefully worked us into the financial range we could afford. I’m super happy with our experience and will speak highly of the dealership in the future. We are very happy to be a part of the VW family! More

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Great experience with great pekple I loved working with Jannet and Rick. I was in and out the door in less than 2 hours. There was no pressure to buy. I knew the exact preowned vehicle I loved working with Jannet and Rick. I was in and out the door in less than 2 hours. There was no pressure to buy. I knew the exact preowned vehicle that I wanted and they didnt try to upsell me. I got a good deal on my trade in. I couldn't be happier with my experience. More

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Jannet Gonzales I've worked with Jannet Gonzales twice when looking for a car and going through the process of it all she made it so easy and she was there for me I've worked with Jannet Gonzales twice when looking for a car and going through the process of it all she made it so easy and she was there for me. She did not rush me or make me feel like I was just another person she could get over on like most car places do. She took the time to listen to my needs and my wants. Jannet made getting a car feel comfort and like I was honestly family if I needed anything or had questions she made herself available to me and she always made things happen. When working with her I felt at easy. Jannet hands down is the best when it comes to helping you get a car. More

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Excellent customer service I had a great experience shopping at this car dealership it was my first time visit ever and a no hassle. The environment is very welcoming and clean I had a great experience shopping at this car dealership it was my first time visit ever and a no hassle. The environment is very welcoming and clean. Before coming in to the dealership to select any vehicles, I was online looking at the affordable, great deals that I might be interested in buying. I made a phone call to talk with someone regarding what I saw online, I spoke Janet, she’s a sales associate at the dealership very pleasant, helpful and knowledgeable about their inventory, she assured me that she would be able to assist me in finding the right vehicle. I arrived at Rusty’ Honda Volkswagen Dealership with great expectation of buying a car. I just test drove only two cars knowing that the second car was right for me. I found a 2014 Passat TDI diesel turbo charge which was perfect for my grandson. We made the purchase and I’ve been very pleased with my selection. I would highly recommend anyone looking for a great vehicle to shop here and ask for Janet. The finance manager Scott, was very helpful not pushy about selecting a maintenance plan, he was a pleasure to talk with. He offered and discussed what would be the best additional coverage if I choose to purchase. Overall, I would highly recommend this dealership so anyone looking to make a great affordable purchase and experience excellent Customer service. More

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Easy buying experience! My sales rep Jannet Gonzalez was everything you want from a sales associate when buying a car. From the moment I contacted Jannet till the moment I dr My sales rep Jannet Gonzalez was everything you want from a sales associate when buying a car. From the moment I contacted Jannet till the moment I drove my new car from the lot, it was a pleasant NO pressure sale. Jannet was on top of everything answering all my questions and concerns. I have visited 13 dealerships prior to contacting Jannet at Rusty Wallis VW and by far the best decision I made was to let Jannet help me with buying my next car. I highly recommend Rusty Wallis VW and ask for Jannet you will have a pleasant buying experience. More

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Jannet Gonzalez in Sales is Awesome! I pride myself on doing my research and coming prepared to draw some hard lines when negotiating to buy a car. For this reason it is important that th I pride myself on doing my research and coming prepared to draw some hard lines when negotiating to buy a car. For this reason it is important that the sales person I deal with knows their stuff and can display professionalism. Jannet Gonzalez met me and my 14 year old daughter with eye contact and a firm handshake. Some lesser sales people have chosen to ignore my daughter’s presence and the importance of engaging with her as part of the sale. She impressed us with her knowledge of all aspects and details about the 2016 GTI we took for a test drive. When it came time for negotiations she once again displayed professionalism in hearing me out and responding with meaningful and reasonable counters to my numbers. Jannet keeps a level head during the negotiation and goes out of her way to make sure you are comfortable and have what you need, offering water and use of her office to call my bank. She went above and beyond once we settled on a price for the GTI and my trade in. She worked with service to arrange repair of some minor paint damage to the car along with a loaner car. Her follow-up after the sale was not necessary but has been welcome. Jannet is not the kind to make the sale and forget about you. She has been consistent with making sure my needs were met and that I am satisfied. Finance was a pleasure too. No high pressure for add-ons from Kirk Yost. He knows his stuff inside and out as well and was professional and friendly. I am more than satisfied. I am thrilled with the experience and the car. I will return in the future to do business with Jannet and I recommend you do so as well!! More

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Hands down my best car buying experience ever. I was dealing with another Volkswagen dealership before I walked into Rusty Wallis just to take a look a Golf R in a paint color that the other dealer I was dealing with another Volkswagen dealership before I walked into Rusty Wallis just to take a look a Golf R in a paint color that the other dealership didn't have. From the moment I stepped into the Rusty Wallis the experience was completely opposite of the hurry-up-and-wait games that the other dealership was playing with me. I asked for an aggressive (but fair) discount off the sticker price of the car, and they treated my offer with complete respect — and quickly got back to me with a "yes"! Jannet and the whole team was attentive throughout the process, bending over backwards to make some special requests happen even after I'd already agreed to the sale. I can't recommend this place enough. Cat in the service department has been great, too! Customer for life. More

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