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Eric Mair

Overview Reviews (55)

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Eric Mair

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Eric Mair

Inventory Manager

Jenkins Nissan of Leesburg

8865 US-441
Leesburg, FL 34788

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4.9

55 Reviews

Overview Reviews (55)

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Eric Mair

July 21, 2023

Dealership Rating

Employee Rating

Very professional and every one is very friendly and willing to help and make you feel comfortable willing to help and make you feel comfortable More

by Ramjit 43

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter, Darren Droke, Michelle Adams , Obed Matos, Zachary Slatton

Helpful 0

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Jul 21, 2023 -

Ramjit 43 responded

The matter was done in a professional manner

Jul 28, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Ramjit Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 24, 2023

Dealership Rating

Employee Rating

Not happy with Ronda when I asked to use my 20 points - $20. To pay the invoice $20. To pay the invoice More

by El Lobo

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Darren Droke , Ronda

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Jun 27, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning, Thank you for your high rating with us. But your overall experience is concerning to me. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

Jun 27, 2023 -

El Lobo responded

JUST AS I WAS SIGNING MY CREDIT SLIP I SAID "FORGOT TO ASK TO USE MY POINTS TO PAY" AND RHONDA SAID "I CANT DO THAT NOW"! I WOULD HAVE PREFERRED HER TO SAY - I DON'T WANT TO CANCEL THIS TRANSACTION AND START ANOTHER ONE AND GIVE YOU WHAT YOU ARE ASKING FOR.

Jun 28, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning El Lobo, Thank you for your feedback. I will definitely use this as a coaching example with my team. I hope you have a great day! Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

April 24, 2023

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Employee Rating

Always had have an amazing experience with this company. Will continue to work with them on all my vehicle repairs Will continue to work with them on all my vehicle repairs More

by Mikenapier71

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter, Anthony Guillaume, Darren Droke, Johnnie Dyous, Michelle Adams , Obed Matos, Zachary Slatton

Helpful 0

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Apr 24, 2023 -

Jenkins Nissan of Leesburg responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 17, 2023

Dealership Rating

Employee Rating

The service I have gotten today was the Best customer service ever. From Justin my sales rep to Jeff the sales manager to Danovan Khan the Service to Kevin in parts to the detail dept. Our first service service ever. From Justin my sales rep to Jeff the sales manager to Danovan Khan the Service to Kevin in parts to the detail dept. Our first service experience was above and beyond what we expected. More

by Imruiz62

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Wotring , Chris Williams

Helpful 0

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Apr 12, 2023 -

Jenkins Nissan of Leesburg responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Apr 26, 2023 -

Jenkins Nissan of Leesburg responded

Imruiz62, thank you for your kind review; we are happy to pass along your comments to the team here at Jenkins Nissan Of Leesburg! Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

February 15, 2023

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Employee Rating

You guys are the best! Every time I show up you guys treat me great, provide above the standard in service and even on tall tasks that I ask for on any short notice you guy Every time I show up you guys treat me great, provide above the standard in service and even on tall tasks that I ask for on any short notice you guys help me out and do it the fastest timely manner I've ever experienced. More

by JPleas

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lena Williams, Ronnie Carter, Anthony Guillaume, Darren Droke, Yokasta Moronta, Michelle Adams , Divonte Lawrence, Obed Matos, Zachary Slatton

Helpful 0

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Apr 12, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for your high rating! We appreciate your business and your review!

December 23, 2022

Dealership Rating

Employee Rating

My favorite thing about the dealership is my salesman, Eric Brandt. He listened to me and was not high pressure. When I need help learning the features on my car he is always willing to help me. The ser Eric Brandt. He listened to me and was not high pressure. When I need help learning the features on my car he is always willing to help me. The service department is also great. They took excellent care of my 2015 Rouge and I always use them to take care of my 2023 Rouge. More

by pamelanyc50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter, Darren Droke, Johnnie Dyous, Michelle Adams , Deen Bohler, Eric Brandt, Obed Matos, Zachary Slatton, Chris Williams

Helpful 1

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December 02, 2022

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Employee Rating

The service advisor (Zach Slatton) was courteous and stayed on top of my service (recall) and made sure I did not have to wait more than necessary. Very professional. stayed on top of my service (recall) and made sure I did not have to wait more than necessary. Very professional. More

by John Colley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zachary Slatton

Helpful 0

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Dec 02, 2022 -

John Colley responded

Zach should be the service mgr.

October 12, 2022

Dealership Rating

Employee Rating

Very courteous staff and comfortable area to wait. We were in for a recall check and it was promptly taken care of. Thank you for your service. We were in for a recall check and it was promptly taken care of. Thank you for your service. More

by Go4002003

Recommend Dealer

Yes

Helpful 0

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June 24, 2022

Dealership Rating

Employee Rating

Service was fast and excellent only a short wait and my car was ready. pleasant waiting are car was ready. pleasant waiting are More

by clintnj2

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 24, 2022 -

Jenkins Nissan of Leesburg responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

May 27, 2022

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Employee Rating

GREAT SERVICE! Ronnie AWESOME AS USUAL! WHAT ELSE CAN I SAY! RONNIE, RONNIE, RONNIE, RONNIE!!!!!!!!!!!!!! Ronnie AWESOME AS USUAL! WHAT ELSE CAN I SAY! RONNIE, RONNIE, RONNIE, RONNIE!!!!!!!!!!!!!! More

by dhewitt23

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Ronnie Carter

Helpful 0

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May 30, 2022 -

Jenkins Nissan of Leesburg responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

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