Dustin Duff

I inquired about a maverick and said I had questions. A shelby reached out via email. And text, I didn't respond fast enough to Shelby's text and a Michael Bleichert reached out. Rather than provide cust A shelby reached out via email. And text, I didn't respond fast enough to Shelby's text and a Michael Bleichert reached out. Rather than provide customer service his response was. "This is Mike Cleichert and I am here at the dealership. I do not have a available Maverick at this time." Not a but if you have any questions I am here to help just we don't have any. It felt like it was a bother to talk to him. I have been dealing with several dealerhsips. Most are terrible so this doesn't surprise me. The internet Sales manager reached (Dustin Duff) out and tried to make up for it. But alas first impressions are the strongest. Clearly Mike doesn't care about setting up future sales. If you can't buy now I am not wasting my time is the vibe I got. (to be fair tone cannot be translated via text) I explained to Dustin what happened and how I felt. He asked if he could help with my questions. I told him no that I would be moving on to another dealership. Unfortunately I will never do business with San Tan Ford in the future because of this. I hope they will teach their people better etiquette when texting. More

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John was a solid dude and I’d go see him again for sure with his knowledge and kindness. I just wouldn’t mind seeing more perks such as oil changes, but I won’t complain. with his knowledge and kindness. I just wouldn’t mind seeing more perks such as oil changes, but I won’t complain. More

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San Tan Ford did an incredible job; I got an amazing deal - the sales rep, John Dye, led the way like I knew an Army Ranger veteran would! - the sales rep, John Dye, led the way like I knew an Army Ranger veteran would! More

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Great Service and very friendly The entire staff was helpful and very polite. I Would recommend San Tan Ford to anyone looking to buy a vehicle. The ownership has done an amazing job The entire staff was helpful and very polite. I Would recommend San Tan Ford to anyone looking to buy a vehicle. The ownership has done an amazing job not only with the choice of people that they have hired but also empowering them to be leaders and make decisions. More

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Above And Beyond I'm a typical auto customer. I know what I want and how much I'd like to pay. San Tan Ford had the exact car at the right price. But I was in Prescott I'm a typical auto customer. I know what I want and how much I'd like to pay. San Tan Ford had the exact car at the right price. But I was in Prescott, AZ (about 120 miles away.) San Tan Ford sent a salesman up to my home to drive me back and complete the sale of the car. That's great! But then when I finally got back home 120 miles away with my new Mustang, I discovered the car had a door-dent on the driver side door. I called San Tan Ford and they amazingly said, "Bring it back and we'll get you another one from our inventory." I was shocked to hear that offer, but I did as instructed and salesman Lucas Leidich and Dustin Duff found and detailed another Mustang exactly like the one I originally accepted. The deal was re-written and I'm the happiest San Tan Ford customer EVER! I can't express how happy I am with my new (perfect) Mustang GT and the way I was treated. Thank you very much! More

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Stressless In all my years of making car purchases at dealerships this was the most calm stressless experience that I have ever had. I had just decided to keep m In all my years of making car purchases at dealerships this was the most calm stressless experience that I have ever had. I had just decided to keep my car one more year when the car decided to tell me no!.. you need a new vehicle..It was time. I had done quite a bit of searching online and was leery at first.. but step by step.. no push no big giant close ( they still wrote on the paper that's a Foursquare close) no pressure.. I kept thinking I don't feel like running away, and everything fit my need, worked out good and I drove my new vehicle home. More

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Always prompt and efficient John Dye was our salesperson. John provided valuable assistance when we purchased our new Ford escape. He at no time placed pressure to purchase and John Dye was our salesperson. John provided valuable assistance when we purchased our new Ford escape. He at no time placed pressure to purchase and was a fountain of information about our new car, The service we have from San tan is first rate. The people in service take great pride in keeping our car in great shape. We would recommend San Tan and John to any one looking for a new car. More

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Wonderful Amazing, friendly and a great dealership who is wanting to work with you. Great experience who took time to understand your needs and explain everythi Amazing, friendly and a great dealership who is wanting to work with you. Great experience who took time to understand your needs and explain everything. More

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San Tan Ford Edge purchase I was very happy with the response and information received from the people I talked to or emailed at San Tan Ford. Both Dustin and Jeffrey were very I was very happy with the response and information received from the people I talked to or emailed at San Tan Ford. Both Dustin and Jeffrey were very helpful with my recent purchanse of a 2018 Ford Edge. More

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Amazing experience Just purchased a new truck from Jeff, low stress, easy to talk to no pressure. He had a truck already picked out for us just how I wanted it, when I Just purchased a new truck from Jeff, low stress, easy to talk to no pressure. He had a truck already picked out for us just how I wanted it, when I talked to him over the phone. He wasn't trying to make a sale that benifited us he was helping us find exactly what we wanted and could afford he listened to all of our wants and no conditions and signed the papers same day! This doesn't happen for us, the other places I have gone to look they were like buy this and it would be WAY out of price range but Jeff kept what we said in mind the whole time. So Thank you Jeff, Very excited for our new family truck! More

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