551 Reviews
Write a Review551 Reviews of Donald Mast
July 28, 2021
Clean and efficient. Good personal service. Don Mast is Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. Clean and efficient. Good personal service. Don Mast is a pleasure to work with. I will be back to have my other Ford serviced soon. More
July 25, 2021
Always am always provided great service at a good price! I was seen in time and it was not a long wait. Everything was completed that I needed to have done. I was seen in time and it was not a long wait. Everything was completed that I needed to have done. More
Other Employees Tagged: Mike Murray
July 25, 2021
Great service ! Minimal wait town. Excellent prices. Best Ford dealership in this area! Don is A +++! I will be bringing my Mustang GT back for service in the future! Ford dealership in this area! Don is A +++! I will be bringing my Mustang GT back for service in the future! More
July 24, 2021
Fair, set expectations easy to work with. I like taking my vehicle here because the staff is knowledgeable and I feel confident that things are being fixed at a fair price my vehicle here because the staff is knowledgeable and I feel confident that things are being fixed at a fair price More
July 22, 2021
Don Mast is well informed and did a great job of explaining what was involved in checking and resolving issues I was having with sync and auto off electronics. He gave me a good time estimate, a explaining what was involved in checking and resolving issues I was having with sync and auto off electronics. He gave me a good time estimate, and informed me by phone when service staff told him what they found and what my choices were. Best service I’ve had in recent memory. More
July 20, 2021
Friendly and courteous staff very knowledgeable looked up my vin # told me everything my van needed in reference to ford's recall program , parts were ordered appointment was made and job got done , 5 stars my vin # told me everything my van needed in reference to ford's recall program , parts were ordered appointment was made and job got done , 5 stars More
July 20, 2021
Due to inventory/availability, it's unfortunate we couldn't purchase a F150 with Stacy. She was excellent with service. Steve was helpful with service questions but he forgot to call me back to let couldn't purchase a F150 with Stacy. She was excellent with service. Steve was helpful with service questions but he forgot to call me back to let me know my car could be picked up. Dan helped me while Steve was on vacation, all good. I'll use walker for future services. More
Other Employees Tagged: Daniel Victory, Steve McHenry, Stacy Bold
July 19, 2021
Don Mast was a great help, as we were on vacation and in a time crunch. He kept in touch with us and even checked in as we were on our way home,, and it was his day off!! Thanks also to Ryan, and Amy,who he a time crunch. He kept in touch with us and even checked in as we were on our way home,, and it was his day off!! Thanks also to Ryan, and Amy,who helped when Don was not working. Tech Dale came in and finished the job when the part arrived, on his day off, getting us on our way home on time. The only complaint we have is that the team had no way to track the part we were waiting for. The part was supposed to arrive Friday, but did not arrive until late Saturday morning. This meant we did not know if we were going to have to make plans to stay longer until the part actually showed up. It seems odd to us that they were unable to track through FedEx or UPS. More
Other Employees Tagged: Ryan Holcomb , Amy Andrisani, Dale-service technician
July 17, 2021
Service was great and service guy was great. Service was fast and affordable. I was taken right at my appointment time with no waiting which was great. fast and affordable. I was taken right at my appointment time with no waiting which was great. More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry , Amy Andrisani
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