Donald Maddran
Donald Maddran at Toyota of Richardson

Donald Maddran | Page 21

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
276 Reviews
4.9

276 Reviews

Write a Review

276 Reviews of Donald Maddran

December 16, 2023

Dealership Rating
Employee Rating

Fast turn around. Excelent shuttle service. Good explanation of services provided. Friendly and efficient staff. More

by Maria Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Shuttle Driver was very professional

Dec 18, 2023

Toyota of Richardson responded

Thank you for sharing your experience, Maria. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

December 15, 2023

Dealership Rating
Employee Rating

Great service and friendly representative. Fast in and out. As soon as my door opened he was there. More

by dpaintertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 18, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

December 13, 2023

Dealership Rating
Employee Rating

Service adviser Lee Shuster kept me informed on the service being performed and my appointment was on time and completed quickly. More

by D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 13, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 11, 2023

Dealership Rating
Employee Rating

Everyone that I have dealt with at this dealership has always been very helpful, knowledgeable and professional. More

by dkphillips1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 12, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 10, 2023

Dealership Rating
Employee Rating

We dropped of the car with identify needs for service. Brandon timely and efficiently handled our needs. Great service. More

by jimgilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Brandon

Dec 11, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

December 10, 2023

Dealership Rating
Employee Rating

Good service and communication. Was quoted correctly. Work was done in a timely manner would go back to again. More

by dar08a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

December 07, 2023

Dealership Rating
Employee Rating

Quality and responsive service. I was pleased and will continue to maintain my Highlander at TOR More

by texas77_sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 07, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

December 04, 2023

Dealership Rating
Employee Rating

Excellent service by the person who handled our request and he worked on a top priority More

by sujata Chitgopkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Dec 05, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 29, 2023

Dealership Rating
Employee Rating

Fast service, great customer service, polite and courteous, helpful and knowledgeable, always doing a great job. More

by dominique_mirea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 29, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 29, 2023

Dealership Rating
Employee Rating

Christian was very helpful with purchasing an affordable tire to replace the punctured tire of my car More

by Luvlyvivs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 29, 2023

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Christian, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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