Dianna Ricketts

Great experience. They worked hard to get me the truck I wanted AND at half the interest rate I had on the car I traded in. They also filled the tank and refilled it w They worked hard to get me the truck I wanted AND at half the interest rate I had on the car I traded in. They also filled the tank and refilled it when we had to go back to them a few days later when a faulty gas cap caused the engine light to come on and at no charge they are getting it replaced. Even let us have it mailed to us instead of us having to make another trip to get it. So far they have done everything I have asked if them. More

Helpful 0

Report | Print

Thankyou Dianna and Lynn Martin for the long hours you put in finding me the perfect car and financing. Can't say enough about how these girls went above and beyond even delivering the car to me was very put in finding me the perfect car and financing. Can't say enough about how these girls went above and beyond even delivering the car to me was very much appreciated. I highly recommend the Loan Arranger if you ever need a vehicle. They are fantastic to work with! Thankyou Dianna and Lynn More

Helpful 0

Report | Print

I am well pleased with the services rendered by this company. I thought that Amir and Chris was the bomb, but after meeting Diana and Sherry I realized that it is a character of the company. I am glad t company. I thought that Amir and Chris was the bomb, but after meeting Diana and Sherry I realized that it is a character of the company. I am glad that Amir introduces me to this company and in return I will recommend The Loan Arranger to my friends. Thanks Guys More

Helpful 0

Report | Print

Very good customer service. Very clean office with friendly staff friendly staff More

Helpful 1

Report | Print

Sold us a lemon, have so many issues. Trying to get new car but they won’t return phone calls for buy out price. Thieves. car but they won’t return phone calls for buy out price. Thieves. More

Helpful 2

Report | Print

Dianna is the best dealer to ever deal with she is caring and always willing to help . This is my 2nd vehicle and we are so happy ! and always willing to help . This is my 2nd vehicle and we are so happy ! More

Helpful 0

Report | Print

If your looking for a great selection and even better customer service , The loan arranger is the place . Went to queensway location in Etobicoke , dianna was my representative and it was so easy and fun customer service , The loan arranger is the place . Went to queensway location in Etobicoke , dianna was my representative and it was so easy and fun , blew my expectations out of the water with there attention to detail and walking me through every step to feel comfortable and happy .. love my new car and thanks for everything.. More

Helpful 0

Report | Print

Absolutely phenomenal experience with Dianna Ricketts and her team. We needed a second vehicle and she went over and above to get what we wanted and it was easy. Amazing service. Great experience! her team. We needed a second vehicle and she went over and above to get what we wanted and it was easy. Amazing service. Great experience! More

Helpful 0

Report | Print

I purchase two vehicles on the same day Dianna Ricketts was absolutely amazing she was on top of everything she knew what I was looking for the price was on point. Customer service was incredible any quest was absolutely amazing she was on top of everything she knew what I was looking for the price was on point. Customer service was incredible any questions she had the answers . I most definitely would see her again for my next car Thank you so much More

Helpful 0

Report | Print

We are extremely happy with both cars (2016 Mustang, 2015 Audi) bought from the Etobicoke location, everyone is helpful and friendly, will definitely go back. Audi) bought from the Etobicoke location, everyone is helpful and friendly, will definitely go back. More

Helpful 0

Report | Print