David Johnson
David Johnson at Carman Chrysler Jeep Dodge
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David Johnson

Used Car Manager

Carman Chrysler Jeep Dodge

196 South DuPont Highway
New Castle, DE 19720

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18 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

38 yrs, 7 mos

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18 Reviews

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18 Reviews of David Johnson

November 29, 2023

Dealership Rating
Employee Rating

The entire staff was very knowledgeable, helpful and personable. Experience was friendly and easy to navigate. More

by hkyelberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Carman Chrysler Jeep Dodge responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are glad to have you as a member of the Carman CDJR customer family. Enjoy your new car. Carman...Driven by the Best! Celebrating 50 years of serving our community.

April 03, 2023

Dealership Rating
Employee Rating

My salesman Joel C is by far the best representative I’ve met in the 40 yes I’ve been buying vehicles. He’s very knowledgeable and takes his time thoroughly explaining everything. Mr Joel has definitely rais More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Chrysler Dodge Jeep Ram. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Ram. Carman..Driven by the Best! Celebrating 50 years of serving our community.

September 29, 2022

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Employee Rating

Al Sr, Joe, and Nico were awesome and helped me through the leasing process of my 2022 Ram. The process was relevantly easy and I purchased my dream truck. I am very grateful with the customer service that More

by Agrandelljr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 18, 2021

Dealership Rating
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Not only did they help me they also helped my sister. Dave and Kevin are the best I enjoyed doing business with Carmen Dodge. Love my 2017 Jeep Cherokee. More

by C.lee.ridington
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Triboletti, John Mayberry, Kevin McDermitt , Tony Trotta

July 21, 2021

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The sales team was excellent and so is my truck! I got a VERY fair price and I've never felt that way about car buying. More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nico Triboletti , Troy (sales dept)

November 12, 2020

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Nice communication. Just please don't send me a letter saying you'll pay my full loan off but tell me otherwise when I reach out. :) Thanks! More

by Sophronia.Mabry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 20, 2020

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Employee Rating

These guys make things extremely easy. They are extremely knowledgeable and make the car buying process fun. I would recommend this dealership to anyone looking. More

by csadler08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Triboletti , Brandon Hefner, Robert Weiss

January 13, 2020

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This is the second time I purchased a vehicle at Carman with the help of Anthony Brown. He makes the process easy. I will be back a third time for sure! Anthony is wonderful to work with and takes time to More

by Rbarton
Recommend Dealer
Yes

Other Employees Tagged: Nico Triboletti , Anthony Brown

January 13, 2020

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Employee Rating

Desperately Seeking Communication I ask for texts. ZERO texts. Called to check in to learn Anthony was "desperately" trying to reach me. 2 weeks / $255 over in rental. More

by Cher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tony Trotta

Jan 13, 2020

Carman Chrysler Jeep Dodge responded

Cher, We called you 2x a day for 5 days, unfortunately we cant be responsible that your phone doesn't work all the time. We covered all of the loaner cars days that Chrysler would allow us to cover. You dropped off your car on 11/20 and car was completed on 11/27. In our messages we stated you were going to be responsible the extra days of Rental, unfortunately our system in service does not allow for text messages. We informed you to call Jeep, sometimes they will help customers outside of the warranty guidelines. Im not sure a broken cell phone will be accepted as a good cause though. Joe Triboletti Carman CJDR

Jan 13, 2020

Cher responded

It is when I say it when I walk in the door. "My phone isn't working right. Please send me the texts like before." Someone didn't say "I'm sorry, we don't have that program on this side but we can email you." So yeah, a broken phone IS good cause because DISCLOSURE. I clearly stated my request before you ever touched my car or held it over. If Jeep had the power to handle it, they should have told me instead of asking me why Anthony would send me to them. Same with Enterprise. Nobody FB'd me. So say whatever you want, you know in your heart what the truth is and so do I. You are not being ethical or helpful. And I won't be back. Lesson learned. I'll make sure to share my experience.

Jan 13, 2020

Carman Chrysler Jeep Dodge responded

Cher, I'm sorry you feel this way, but unfortunately there is not much we can do for you. Well you were aware of this on December 3rd and now today 40 days later its a issue and we are at fault. Joe

Jan 13, 2020

Carman Chrysler Jeep Dodge responded

Cher, Did you call Chrysler?? Joe

December 23, 2019

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Employee Rating

I have purchased/leased from Carman and I've been very pleased with both experiences in the sales department and in the service department! Excellent dealership! More

by LA
Recommend Dealer
Yes
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