Dan Stephens
Dan Stephens at Taylor Ford
Refer Me

Dan Stephens

New and Pre-Owned Sales & Leasing

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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not yet
rated
17 Reviews

Thank you for your business! Because of your continued support, you have helped make Taylor Ford one of the Top 10 Dealers in the Nation. I am very proud to be a Product Specialist at Taylor Ford. I would appreciate the opportunity to work with you. If you are in the market for a new or used vehicle or if you know anyone that is please contact me at 313-216-1602.

Dealership Experience

13 yrs, 1 mo

Industry Experience

22 yrs, 9 mos

not yet
rated

17 Reviews

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17 Reviews of Dan Stephens

July 07, 2023

Dealership Rating
Employee Rating

Poor prices. I had to lease the same car for $200 more a month. I only have 7,500 miles per year. A four hundred dollar car payment is ridiculous every month. More

by KATEPEARSON26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 11, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 11, 2023

Taylor Ford responded

Hello Kate, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Jerry Arrowood 313-216-1520 at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

May 18, 2022

Dealership Rating
Employee Rating

The Taylor Ford Team did an outstanding job ordering and delivering my new 2022 F-150. When it was ready for delivery I casually mentioned I was kind of busy and my salesman (Donald Moon) didn’t hesitate to More

by FOX8184
Friendliness
Recommend Dealer
Yes
May 19, 2022

Taylor Ford responded

We appreciate your positive review of your recent experience with us! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2022

Dealership Rating
Employee Rating

Best service Dan cantour number One sales person I got my explorer 2weeks ago I’m so happy with it More

by moemelhem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Dan. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

January 24, 2022

Dealership Rating
Employee Rating

Very fun to work with friendly and very welcoming I had a great experience working with everyone here to get my new car More

by rayl101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kovach

Jan 24, 2022

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

January 08, 2018

Dealership Rating
Employee Rating

Satisfied Use Car buy I highly recommend working with Dan Stephens for your used car needs. Dan took the time to listen to me and help me find the right used car. No pres More

by K. Blumberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 10, 2018

Taylor Ford responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Taylor Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Tricia Read at 313-216-1606

October 27, 2017

Dealership Rating
Employee Rating

Above and beyond This is the second vehicle I acquired from Taylor Ford in recent months. The experience work with Dan was professional and courteous. No, it was more More

by Binman
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael in finance

Oct 29, 2017

Taylor Ford responded

Thank you for your great review and congratulations on your new car!

September 01, 2017

Dealership Rating
Employee Rating

BOB SMARR This dealership provided my wife and I the greatest service one could expect. In all respect all employees we spoke with were mostly interested in More

by BOB'S ESCAPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 03, 2017

Dealership Rating
Employee Rating

Dan Stephens I'm not the greatest writer, But Dan Stephens is the Greatest Salesperson. How many salespeople can say they sold two Ford Vehicles to the same cust More

by Mark Hatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 21, 2014

Dealership Rating

Great Customer Service I gave Taylor Ford an excellent review because of Sales Associate Dan Stephens. He is awesome at customer care. He is a true asset!! I was on the fenc More

by lilpeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Kolasa

Apr 24, 2014

Taylor Ford responded

Great Customer Service is our #1 goal. Dan Stephens and Mike Kolasa make a great team - working hard to get you the best deal.

June 30, 2013

Dealership Rating

I emailed the dealearship to schedule a test drive. I received a callback within 30 minutes from Dan confirming a time. I contacted Dan that morning stating that I had to push the test drive back 4 hours More

by rdwings926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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