Dan Roberts | Page 77

Overall, I had a very good experience with Toyota of Wallingford. I originally contacted them online for a price quote (after I had already test driven the model I decided I wanted to buy at another dea Wallingford. I originally contacted them online for a price quote (after I had already test driven the model I decided I wanted to buy at another dealership) and received a courteous and prompt response, with no pressure. When I drove the 35 miles to Wallingford and met with Ron Jackson, he was efficient, courteous and didn't patronize me (I'm a woman) or waste my time, which I really appreciated. In the end, it came down to two dealerships; although Toyota of Wallingford was not the cheaper of the two, I had a better overall feeling about that dealership and their reputation. When I went to pick up the car, Dan Roberts was fantastic (even washed the dead bug detritus off my old license plates before putting them on my new car), even promising to meet me at a later date closer to my home to show me the Bluetooth and enTune navigation system. However, he did not call. After I emailed Ron Jackson, Dan called me, and we set up a time to meet in Milford. Literally 10 minutes before the meeting time, Dan called me to say he was stuck at work and would call me the next day to reschedule. He never did; as a result, I have only rudimentary understanding of the enTune system and cannot make calls from the Bluetooth system in my car. More

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Brilliant customer service, attention to detail, went above and beyond the normal sales responsibilities, super nice, direct and honest conversation. Dan didn't have what I really wanted on the lot so he above and beyond the normal sales responsibilities, super nice, direct and honest conversation. Dan didn't have what I really wanted on the lot so he and Eric made call after call to surrounding dealers to find exactly what I was looking for, sourced it to the dealership and delivered it all within a week. I'm confirmed as a customer for life! More

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Dan and Gloria did a great job showing me my options and getting the deal done quickly and efficiently. Overall a great experience. I would recommend this dealership without reservation. getting the deal done quickly and efficiently. Overall a great experience. I would recommend this dealership without reservation. More

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It was a great experiance, Very professional, fair price, and follow up after the purchase to ensure that I was was 100% satisfied.I would highly reccomend this dealership. and follow up after the purchase to ensure that I was was 100% satisfied.I would highly reccomend this dealership. More

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We bought 2012 Toyota Highlander. Overall experience was very good. Have been to other Toyota dealership but received excellent deal and services at Wallingford. Will definitely consider this dealership for very good. Have been to other Toyota dealership but received excellent deal and services at Wallingford. Will definitely consider this dealership for future purchases. Also have to appreciate Dan's enthusiasm to show us the vehicle in and out and helped us with a smooth transaction. More

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We found the car we liked on the Toyota Wallingford website and went to check it out last Saturday. Loved the energy in the dealership. Lots of happy customers walking around and the staff was extremel website and went to check it out last Saturday. Loved the energy in the dealership. Lots of happy customers walking around and the staff was extremely friendly and helpful. Dan took us for a test drive and helped us work out all the details of the sale. We are extremely happy with our purchase and would definitely buy from here again! More

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We had a GREAT experience at Toyota of Wallingford. My husband and I wanted to trade in our Toyota Sienna Mini-van that we owned for 5 years for something new. Our kids loved all the options we had in our husband and I wanted to trade in our Toyota Sienna Mini-van that we owned for 5 years for something new. Our kids loved all the options we had in our mini van and were unsure if they could like a car as much as the van. I know that it could be hard to shop for a car with kids, however for us it is a family choice. Ron and the staff were so understanding and accommodating to the kids. Not knowing what kind of car we wanted, Ron showed us several different ones. At the point when I thought we were probably confusing the salesman as to what car we wanted, he turned to us and said " I got it, I know exactly what you are looking for". Ron was right! He was listening to all of our family needs in a car, he brought us over to the Highlander it has leather seats, navigation, blue tooth , moon roof and third row. We were sold!! Thank you Ron for helping us pick our new family car. WE LOVE IT! More

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Sohail worked with me and my budget to afford the car I really wanted. He was very helpful and I received a great deal. I could not ask for more! really wanted. He was very helpful and I received a great deal. I could not ask for more! More

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I purchased my first Camry from Toyota of Wallingford 10 years ago and have received excellent service since then so when I was looking to add a car when my son got his license Toyota of Wallingford was the years ago and have received excellent service since then so when I was looking to add a car when my son got his license Toyota of Wallingford was the natural choice. Celina set up my first test drive and she and Ron provided me with answers to my questions. I liked the fact that I did not feel pressured to make a decision about such a large purchase on the spot. When I was ready to make the purchase Dan took me on an extended test drive. His knowledge of all features on the car especially the technology has helped me to utilize the features fully. More

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Great people there! Dan was very easy to work with, got me a great deal on a used car. Gloria (finance) was great. Wonderful personality, very funny. Get your cars from this dealer. me a great deal on a used car. Gloria (finance) was great. Wonderful personality, very funny. Get your cars from this dealer. More

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