"Excellent Service! Knowledgable & Friendly!"
The service at Stricklands was second to none! Immediately upon arrival we were greeted by Clarke O'Reilly. This was my first time trading in a vehicle and I wasn't sure what to expect. Clarke made the expereince so simple! I found that he really listened to what our needs of a vehicle were and was able to match it with a selection of vehicles on the lot, all while staying within our budget. Clarke was attentive, friendly, knowledgable, and notably a genuine salesman. Throughout this experience, I never felt any pressure or timeline to make a decision or purchase, which I very much appreciated.
I couldn't have been happier with my service at Stricklands!
"it was the best service "
- hockey mother
because they were and are very very good people they all are friendly went out of there way to make us very vey happy we would most likely buy another vehicle from them in the furture
"Never buy a vehicle from here"
Stricklands automart in Stratford is horrible. The salesman Clarke O'Rielly who sold me vehicle didn't want to talk to me when my vehicle wouldn't start 4 days after purchase. They kept vehicle for 2 weeks returned it to me and said nothing was wrong with it. 2 weeks later same thing vehicle wouldn't start. I contacted sales manager Matt Jackomen to tell him I didn't want vehicle back. He was rude ignorant and condescending. It took him almost 2 weeks to get back to me. I left numerous messages. He told me nothing was wrong with vehicle again, yet the service manager told me it wouldn't start for them either. I lost 3 days work. 1 shot undercoating for it and had already purchased 4 new snow tires and rims. Mr Jacomen told me that it wasn't his problem as I never purchased those items through him. I wouldn't recommend this dealershipto anyone as they don't care once they have there cheque.
Excellent service. Friendly staff. Also, good thing is the salesman still in contact with you after you bought the vehicle. I will definitely recommend to my friends.
"Great value, great service"
- Susan Hogan
An overall satisfying experience. We drove all the way to Stratford from Burlington and were not disappointed. Clarke was attentive and listened carefully to our requirements before offering us several vehicles to test drive. At all times we were treated with courtesy and respect and never pressured.
We purchased one of these vehicles and are still pleased with the quality and value, I would definitely return to Clarke at Strickland's if I needed another car and would recommend this dealer to my friends!
"Fake "guest" service "
- Not into fake people
The whole time we were dealing with them they were kind;however as soon as the deal was signed that's where it ended. The U connect cd was missing and I was promised theyou would look into it first me. I must have made several calls about this and no one returned my call. There were Aldo a couple mechanical problems off the bat. Unfortunately about 3 weekshelve aftwr purchasing Nguyen the van I was in an accident and wrote off the vehicle. WE WILL NOT BE RETURNING TO THIS DEALERSHIP
Moral of the story they are fake and don't care about you.
We recently purchased a pre-owned Dodge Journey from Strickland's. Our experience from beginning to end was wonderful. Not only were the prices well under any other dealerships but, their honest and friendly sales associates were great. Clarke O'Reilly provided us with excellent customer service. He was honest and warm and answered all of our questions, asking his manager for clarification as needed. We will never go anywhere but Strickland's in the future when purchasing a vehicle, and will encourage any of our friends and family members to do the same.
"Purchased used vehicle"
- crafting person
I was looking for a specific vehicle and after checking used car inventory online, sent an email to the dealership (with my phone #). Clarke returned my phone call at 7:30 the next morning (I was already impressed) and we arranged an appointment time. Clarke was professional, and listened to the details of the car I had to trade (which I had been attempting to sell on auto trader).
During sales appointment Clarke was courteous, professional in every way and the purchase of the car I had selected (Kia Soul) was effortless. The dealer team leader appraised my trade in and I was offered a very treasonable value, which I accepted.
I had driven to Stratford from London to purchase a vehicle and would do so again. My friend who had come to the appointment with me had indicated to Clarke that she would see him next year when she traded her vehicle and I am sure that will be the case.
I would highly recommend this dealer and this sales person.
"No pressure sales"
When I first walked in was treated with respect and friendliness by all the staff. The salesman was thorough and informative and friendly and honest.
"A pleasant experience overall."
I recently purchased a used Ford Escape. My salesman Clarke was very nice and helpful. Everyone made me feel welcomed and looked after. Brenda in financing explained everything very clearly and made sure I had no questions. This is the second vehicle I bought from them and I will be back when the time comes to buy the next one.