"Our experience was a pleasant surprise"
- Eric Schmidt
My wife and I called ahead to look at a specific pickup truck that was advertised on the internet. We took it for a drive and were impressed with the condition it was in. Our salesman Clarke along with Matt his manager, worked with us to achieve the price we had in mind including a fair trade-in value for our SUV. I was impressed that our deal was hassle-free and that they made us feel like we were valued as customers. There is no question that we will recommend Strickland's to our family and friends.
- Jeffs Durango
I bought my Durango a couple of weeks ago. I had been looking around for an SUV to replace my 2000 Suburban. My wife and I had driven Pathfinders, Traverse, and CX-9. I wanted one for less than 25000 as new as I could find, and Stricklands had a few options. I talked to Clarke the one evening and then brought my wife back on a Saturday. Ron or Clarke looked after us very efficiently on a very busy day. We didn't have to wait around very long at all as one or the other of the fellows were able to find us another car to drive or answer our questions, of which we had a few. When we need to replace my wife's Malibu we will definitely look here first. Thanks a lot guys.
"Great customer service"
Clarke O'Riley really answered and addressed all my concerns made sure I was comfortable with payments and offered weekly bi weekly or monthly advised no penalty to pay off sooner. Messaged me couple days asked how I was making out with new veichle. Told him some of my concerns was gonna have husband drive it see if he notices it. Told me to please let me know so can take care of it. Definetly would refer him
Other Employees Tagged:
Crystal finance department very thorough on all options I could add
My husband and I had a great experience at Stickland's Automart, Clarke O'Reilly was very helpful and knowledgeable with all the vehicles that we tested, the Chevrolet Equinox won us over.
"Excellent Service! Knowledgable & Friendly!"
The service at Stricklands was second to none! Immediately upon arrival we were greeted by Clarke O'Reilly. This was my first time trading in a vehicle and I wasn't sure what to expect. Clarke made the expereince so simple! I found that he really listened to what our needs of a vehicle were and was able to match it with a selection of vehicles on the lot, all while staying within our budget. Clarke was attentive, friendly, knowledgable, and notably a genuine salesman. Throughout this experience, I never felt any pressure or timeline to make a decision or purchase, which I very much appreciated.
I couldn't have been happier with my service at Stricklands!
"it was the best service "
- hockey mother
because they were and are very very good people they all are friendly went out of there way to make us very vey happy we would most likely buy another vehicle from them in the furture
"Never buy a vehicle from here"
Stricklands automart in Stratford is horrible. The salesman Clarke O'Rielly who sold me vehicle didn't want to talk to me when my vehicle wouldn't start 4 days after purchase. They kept vehicle for 2 weeks returned it to me and said nothing was wrong with it. 2 weeks later same thing vehicle wouldn't start. I contacted sales manager Matt Jackomen to tell him I didn't want vehicle back. He was rude ignorant and condescending. It took him almost 2 weeks to get back to me. I left numerous messages. He told me nothing was wrong with vehicle again, yet the service manager told me it wouldn't start for them either. I lost 3 days work. 1 shot undercoating for it and had already purchased 4 new snow tires and rims. Mr Jacomen told me that it wasn't his problem as I never purchased those items through him. I wouldn't recommend this dealershipto anyone as they don't care once they have there cheque.
Excellent service. Friendly staff. Also, good thing is the salesman still in contact with you after you bought the vehicle. I will definitely recommend to my friends.
"Great value, great service"
- Susan Hogan
An overall satisfying experience. We drove all the way to Stratford from Burlington and were not disappointed. Clarke was attentive and listened carefully to our requirements before offering us several vehicles to test drive. At all times we were treated with courtesy and respect and never pressured.
We purchased one of these vehicles and are still pleased with the quality and value, I would definitely return to Clarke at Strickland's if I needed another car and would recommend this dealer to my friends!
"Fake "guest" service "
- Not into fake people
The whole time we were dealing with them they were kind;however as soon as the deal was signed that's where it ended. The U connect cd was missing and I was promised theyou would look into it first me. I must have made several calls about this and no one returned my call. There were Aldo a couple mechanical problems off the bat. Unfortunately about 3 weekshelve aftwr purchasing Nguyen the van I was in an accident and wrote off the vehicle. WE WILL NOT BE RETURNING TO THIS DEALERSHIP
Moral of the story they are fake and don't care about you.