Maclin Ford
Calgary, AB
Filter Reviews by Keyword
By Type
809 Reviews of Maclin Ford
I was delighted with the assistance and service I received from Ryan Vescarelli. I purchased a 2022 vehicle this week and it is excellent. It lives up to all the descriptions Ryan gave me. I recom received from Ryan Vescarelli. I purchased a 2022 vehicle this week and it is excellent. It lives up to all the descriptions Ryan gave me. I recommend Ryan and this dealership to friends and family wholeheartedly. More
They do not care about customer satisfaction at all! I bought used from another province vehicle had lot rock chips, scratches, and missing parts and set us up with false promises and just ignore i I bought used from another province vehicle had lot rock chips, scratches, and missing parts and set us up with false promises and just ignore it once u paid everything Sales jasb Manager Dave More
In the 45 years I have being buying cars and trucks this is one of the very few that are very professional and friendly our purchase wasn’t as big as some but they treated us as if we had bought 200,000 dol is one of the very few that are very professional and friendly our purchase wasn’t as big as some but they treated us as if we had bought 200,000 dollar vehicle Stephen our salesman was great but dave the manager was awesome in being able to pull this deal together Thank you so much to the ford team. So if want to buy a 3100 dollar or a 100,000 vehicle you will get the best people to work with. Thanks Marvin More
Service department is horrible. Seems like they are having trouble keeping staff because I’ve been many times and it’s different people all the time. New service manager, new custom Seems like they are having trouble keeping staff because I’ve been many times and it’s different people all the time. New service manager, new customer service manager, different service advisors, different GM, you name it. Having the same issue time and time again to no resolve. Brought the car in for a recall issue and found out they damaged the paint, of course they didn’t tell me about it. Overall poor service. And also agree, they try to upsell on things that don’t need to be done. Find yourself a trusted mechanic because I cannot recommend this place at all. The only decent thing about this place is the shuttle driver. Nice guy and always on time. More
This dealership does not honour it's advertised price online. It only uses the uses online pricing to get customers then they jack the prices right back up! Crooks! online. It only uses the uses online pricing to get customers then they jack the prices right back up! Crooks! More
Please be mindful when looking to purchase a car from this dealer. We checked out a car in person, later negotiated with Carter a final price via phone and headed straight back to the card yard excit this dealer. We checked out a car in person, later negotiated with Carter a final price via phone and headed straight back to the card yard excited to pick up our new car. Carter greeted us upon arrival and sat us in his office only to disappear, we were then greeted by Andy who advised us there was a misunderstanding and we were over promised, the price is as advertised and what we had negotiated with Carter was not on the table. There was no misunderstanding we had the offer via text from Carter. This company set us up with false promises, we decided not to go ahead with the car because the trust and relationship had then been ruined and who knows if they would lie to cover up anything else. I urge you to look elsewhere and save being disappointed and frustrated like us. More
Absolutely terrible service , they will hound you with incessant phone calls trying to drum up all sorts of business & sell you a lot of stuff your vehicle doesn't need , would NOT recommend to my worst e incessant phone calls trying to drum up all sorts of business & sell you a lot of stuff your vehicle doesn't need , would NOT recommend to my worst enemy More
Surprise surprise the car we drove 45 minutes to test drive just sold before we arrived. But no surprise that had a year older model for $5k more or a new model for $15k more. Typical bait and switch. We drive just sold before we arrived. But no surprise that had a year older model for $5k more or a new model for $15k more. Typical bait and switch. We walked out and will not buy from them. Shady sales tactics. More