"Amazing Customer Service"
We just purchased our second vehicle from Bramgate VW. Their customer service and professionalism is exceptional. Chris and Joanne went above and beyond to make our experience flawless.
"New Golf Sportwagen"
Was able to deal with helpful sales staff, they made the transition from my Jetta to new Golf as easy as possible. Enjoying my new car.
"Simple, friendly and in our new Atlas in 10 days"
We knew that we wanted an Atlas versus a minivan and selected Bramgate and Chris Vander Wel mostly because of review on this website. We went to this dealer wanting to meet Chris without an appointment (which I would recommend now). We waited about 20 mins (no complaints), gave our kids some free hot chocolate and checked out the floor models. Once we met Chris, he was friendly and helpful as we did a test drive and selected the trim level that we wanted. We bought the Atlas on the same day (July 8) and just picked it up today (July 19). Not bad considering I've read there can be a wait for some models. We have one or two Volkswagen dealers who are closer to our home but glad that we traveled up to Bramgate to buy our vehicle. Compliments to Joanne who helped us as well.
Bought my first ever car at bramgate. Chris is amazing, honest and definitely not pushy. It took me about three or four months to seal the deal and the whole time he was patient answering all of my questions in a timely matter. I will send everyone and anyone to Chris at bramgate. I will definitely be back when I need an upgrade. So so happy!
In our quest for electric vehicle knowledge, Chris by far exceeded our expectations with his understanding of the eGolf and his eloquent conversations. We appreciated his email updates on the status of our vehicle and the picture when it arrived and was plugged in! Joanne helped with the new fangled insurance steps and going over the contract options.
I was an unfortunate TDI owner effected by the emissions settlement and given the option of a buy back or a trade in. I took this opportunity to trade in my Jetta for a new GTI. Bramgate made this process as simple as possible and had everything lined up for me throughout the process. In less than one hour I was in and out with my new vehicle. Would do business here again.
I'm very pleased with my experience at Bramgate VW. This may have been my most positive car purchase through a dealership yet. My sales associate, Chris Vanderwel, was very helpful, responded to emails / calls right away, and was great to deal with.
All the staff at the dealership have been very friendly. It has been a pleasure dealing with Bramgate VW and I am actually going back there (coming from someone who dislikes dealerships! - so that says a lot!!!) thank you!
"Purchasing a VW made easy"
Chris was well informed and made the purchase experience as easy as possible. His product knowledge was second to none and his assistance with all of the details was much appreciated.
"Top Customer Service in every way"
Outstanding VW dealership from the sales to the service team. Hugh, Rui, Chris - can't say enough about your focus on customer service and love all the smiling faces!
Other Employees Tagged:
, Rui Canto - my service consultant for my previous VW - outstanding!!
"great fantastic service in service and purchasing"
- Brian McAulay
I have been using this dealership since March of 2015 and have never felt such attentive customer service whether having my car repaired , and oil change or just looking at the newest vehicles coming in. I just went up to have a look at the new Jetta Wolfsburg Edition and ended up falling in love with it. Chris is a great person and salesman and Joanne in the office is incredible. They were able to put things together in a matter of a couple of hours and a few days later I am driving my new car. My thanks to both for a job well done.