Ying "Chin" Chang
Ying "Chin" Chang at Executive Kia
Refer Me

Ying "Chin" Chang

Product Specialist

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
4.9
291 Reviews

Contact me directly at (203) 949-7480 or cchang@executivekia.com

Dealership Experience

15 yrs, 1 mo

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

291 Reviews

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291 Reviews of Ying "Chin" Chang

April 21, 2024

Dealership Rating
Employee Rating

Andrew presented as very knowledgeable and very customer focused. Andrew answered all our questions and was very professional during the entire process More

by DERITO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade, Andrew Seibert

Apr 22, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that Andrew had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. John Goglettino General Manager

April 04, 2024

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Executive Kia went above and beyond to satisfy my expectations. I highly recommend this dealership. Sohee Ahn was very knowledgeable and explained everything from the car to the warranty. It was a p More

by SMSAVO11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Executive Kia responded

Thank you so much for choosing Executive Kia! We hope you enjoy your new Sportage, and please let us know if we can be of any more assistance! John Goglettino General Manager

January 18, 2024

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There is almost nothing they could have done to make my experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that w More

by kia
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 21, 2024

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Goglettino General Manager

November 30, 2023

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The dealership is very easy to deal with and the entire staff is extremely helpful and pleasant. More

by TDAMIANI
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Dec 01, 2023

Executive Kia responded

Thank you so much for your wonderful review, and for choosing Executive Kia! John Goglettino General Manager

November 15, 2023

Dealership Rating
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Everyone at Executive Kia is very nice and very helpful. I have been working with Rick P. for many years and he always explains what is needed and is very helpful in keeping my vehicle running smoothly. I c More

by RannC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Nov 16, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear Rick is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 28, 2023

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Our experience with Kia was professional, communication was timely and overall customer service was great. More

by Krista
Sales Price Transparency
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Recommend Dealer
Yes
Oct 29, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, Krista, we look forward to having you as one of our valued customers for many more years to come! John Goglettino General Manager

September 18, 2023

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Service department was excellent. Staff was awesome and work was performed quickly and I was kept well informed More

by MULHERNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice, Carlos Trindade

Sep 19, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

September 18, 2023

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They were all very friendly and welcoming. I found Chin to be most knowledgeable and willing to work with me. More

by LUCIATRUDEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade , Sarina Pompei

Sep 19, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chin delivered such a great experience! John Goglettino General Manager

September 18, 2023

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Employee Rating

Great sales people and dealership. Have recommended them to many family and friends. Trust worthy. More

by jltkbd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Sep 18, 2023

Executive Kia responded

Congratulations on your new vehicle and thanks for sharing about your experience with Executive Kia! We appreciate your business and hope to see you again soon! John Goglettino General Manager

September 17, 2023

Dealership Rating
Employee Rating

I was very pleased with my secvice. I felt comfortable asking questions and was treated respectfully. I continue to got to executive for all of my vehicle needs. More

by bridgetlundgren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trindade

Sep 17, 2023

Executive Kia responded

Bridget, Here at Executive Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Goglettino General Manager

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