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Charles Cannon
5 Reviews
Hello, my name is Charles Cannon, and I am the General Sales Manager. I joined BMW of West Houston two and a half years ago, and have been with the BMW brand since 2002. Prior to joining the car business I wanted to be a veterinarian, now what brings me most joy is being able to help our team realize our goal of being the best place to work and shop for a new BMW in Houston. What is my favorite BMW? It is so hard to choose, I have had the privilege of owning a few, but currently I love my 440 Grand Coupe with the ///M performance package and the individual content. Next time you are in, ask for me, I would love to meet you, and assist in helping you find the perfect BMW for you.
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English
5 Reviews of Charles Cannon
April 28, 2020
Berj went above and beyond to make sure I am able to get the best deal on the car I wanted. He was looking out for my best interest as laid out and advised on the options which were available to me. The res the best deal on the car I wanted. He was looking out for my best interest as laid out and advised on the options which were available to me. The rest of the team at BMW of West Houston were equally courteous, professional and did everything they could to make sure I was happy . I wouldn’t go anywhere else for BMW. More
by samishamma
Other Employees Tagged: Berj Khanoyan , Mario Vega
Helpful 
April 09, 2020
Berj did an amazing job on delivering me my brand new 740. From the selection of vehicles price and professionalism from not only Berj but his assistant Juan and the whole team. Will definitely recommend 740. From the selection of vehicles price and professionalism from not only Berj but his assistant Juan and the whole team. Will definitely recommend BMW Of West Houston for any new or preowned vehicle to All my friends and family More
by amaglio15
Other Employees Tagged: Juan Maldonado, Lourdes Ymson, Berj Khanoyan , Angelo Maglio
May 09, 2019
BMW of West Houston is The Only Place to Buy Your Next BMW! My experience at BMW of West Houston was outstanding! I absolutely love how friendly, welcoming, and helpful all the staff was at BMW of West Houston My experience at BMW of West Houston was outstanding! I absolutely love how friendly, welcoming, and helpful all the staff was at BMW of West Houston and most importantly I love my new 2019 BMW X5. I was originally referred to Maria Moncada, who asked José Martell, to help me find my perfect BMW X5, which is exactly what he and Maria did, while ensuring that I was well versed on all the options available to me. After learning all the options available on the redesigned 2019 BMW X5, I opted to build my 2019 BMW X5 with exactly the options I wanted. My new vehicle was built and delivered to the dealership within three short weeks and I couldn’t be happier with my new BMW X5. Maria Moncada, Jose Martell, and Charles Cannon were all exceptional in making my purchase a smooth, easy transaction and I will be making all my future BMW purchases at BMW of West Houston! Thank you BMW of West Houston! More
by Steph
Other Employees Tagged: Jose Martell , Maria moncada
April 28, 2018
UNPROFESSIONAL. Was treated very badly here after purchasing a 3 series from them 2 months ago. I normally don't go to this location but today I wanted to test out ho Was treated very badly here after purchasing a 3 series from them 2 months ago. I normally don't go to this location but today I wanted to test out how much better service was here. Refused to give me the service I asked for. Tried to talk me out of it by saying there's a very long wait time. After I insisted on waiting they tried to come up and start telling you their policy don't allow them to do this or that....UMM WHAT? What is the point of purchasing a car with warranty from them then? Manager was just as useless and brainless as them. Seriously all the people here are rude and don't know a lick about CUSTOMER SERVICE. I hope they all get replaced by more competent staff. Until then I am staying far away from this place. More
by prettygirl123
Other Employees Tagged: Belinda "Linda" (Old Nasty B#xxx), Receptionist (Dumb Hag)
October 06, 2017
Deceptive dealer; sold a previously damaged vehicle I purchased a CPO (certified pre-owned) BMW 335i from this dealer in the Spring of 2015. The car had a clear Carfax, it seemed in great condition. I I purchased a CPO (certified pre-owned) BMW 335i from this dealer in the Spring of 2015. The car had a clear Carfax, it seemed in great condition. It had a warrant for 100k miles, or 6 total years from the in-service date. It was my 5th BMW that I purchased. Overall, I loved the car. Fast forward to this fall (2017), when I'm trying to sell this car. Buyers weren't interested in the car, so I got it appraised at a BMW dealer near me. It came back worth $8,000 trade-in, which really surprised me. I purchased it for over $37,000 just two years prior. The dealer explained that it had multiple airbag deployments. I was confused, as I had been in one accident myself, so I purchased a Carfax. It showed the previous owner was a lease, and it had an airbag deployment and accident during that ownership. This means that the car should never have been sold to me as a CPO, as airbag deployments on a Carfax mean the dealership has to sell the car at an auction. So, the car was sold for at least $10,000 more than it should have, and it should have not been a CPO. The dealership now wants to "appraise and buy back" my car, but I don't trust them at all. More
by oecyrb
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