Chad Carey

MINI of West Chester formlerly Otto's Mini has a fabulous and knowledgeable staff member in Michael Dixon. Three years ago our MINI was in a serious accident that sent the driver to the hosiptal and totalled and knowledgeable staff member in Michael Dixon. Three years ago our MINI was in a serious accident that sent the driver to the hosiptal and totalled the Mini. I contacted Michael one time and he took care of EVERYTHING. He checked in with my mom on her year long healing process, to ordering the new car. We did not have any stress or worries when it came to the process. Michael is one of the BEST!!! More

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The car, sales, & service are all excellent. No question I'd go back to Ottos for another Mini. No question I'd go back to Ottos for another Mini. More

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Great experience! Pete and Chad went the extra mile. I had a bad experience at another dealership and... I would not go anywhere else. I picked up a great car at a Pete and Chad went the extra mile. I had a bad experience at another dealership and... I would not go anywhere else. I picked up a great car at a great price with great people! More

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Pete was the best. Communicated so well. Great service He sold us the car sight unseen Communicated so well. Great service He sold us the car sight unseen More

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Pete has great customer service skills, very prompt and professional, personable and very helpful. Yes, my next one definitely will be using Pete. Thanks Pete for all great work professional, personable and very helpful. Yes, my next one definitely will be using Pete. Thanks Pete for all great work More

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Everyone was very kind and professional. Michael was patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my M patient with me and I found the right vehicle for me, and he showed me how all the gadgets work and all. Great experience with no regrets. Love my Mini. More

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Had the best experience ever! Worked with Michael Dixon, and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go and the entire experience from beginning to the stunning end was easy and flawless. From the moment we made a decision a new mini was the way to go Michael assisted us every step of the way and kept us informed constantly. When the mini arrived a time was set up and everything was ready to go. Quick and efficient process of completing the paperwork and tutorial of the mini updates features and we were on our way to explore the roads. It was by far the most wonderful experience in purchasing a new mini. Thank you Michael & the Otto’s team, you made us feel like part of the family! More

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Great communication. Great people. Amazing showroom. Great service. Truly ethical treatment from salesperson. Lovely product. Great service. Truly ethical treatment from salesperson. Lovely product. More

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Ottos mini helped me order and expedite my new Mini Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly w Cooper SE. they provided me with tracking info throughout the build and shipment process. When my vehicle finally arrived it was delivered quickly with no issues. More

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This is my family's 6th experience with OTTO's and all have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with practical recommendations. Top to bottom every time my experience with OTTO's and Michael have been outstanding. I know folks I have referred have also had that same experience! This last time is like the first time...OUTSTANDING! Thanks OTTO's and thanks Michael More

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