Carlos Machado | Page 58

Great Experience/ people Its a really welcoming enviroment where their employees really do try there best to assist you in any way they can. After hearing my car was out of co Its a really welcoming enviroment where their employees really do try there best to assist you in any way they can. After hearing my car was out of commission preventing me from going into work John Benner and Carlos Machado went above and beyond to help ease me through the process. The process took two days and I was back on the road with a beautiful new Mazda 6. John helped me find the right car and Carlos found the best deal for me to get it in the financed and on the road. I Recommend this dealership to anyone who is looking for a trustworthy dealership where they treat you like one of their own. More

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Easy,Comfortable,Friendly and a totaly relaxing experience I'm 76 years old and have bought many cars over the years but never in such a comfortable atmosphere.. Shawn Weir's professionalism and relaxing manne I'm 76 years old and have bought many cars over the years but never in such a comfortable atmosphere.. Shawn Weir's professionalism and relaxing manner made it an easy task to purchase the car I wanted,without a sales pitch or the slightest inkling of pressure !!! It was a pleasure talking,golf with .Carlos Machado in Finance who was spot on with his advice and suggestions. !!!! I wish I had known of these people a lot sooner Thanks Again Sam G. More

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No pressure purchase Matt, Shawn and Carlos were absolutely the Best! I have been in Hospitality business for 21 years and their proffessionalism, customer service and ab Matt, Shawn and Carlos were absolutely the Best! I have been in Hospitality business for 21 years and their proffessionalism, customer service and above all no pressure purchase were top notch! keep up a great work Thank you! Norbert G More

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Best experience while buying a car Everything was so easy right from the start, from when I first walked in till the time I signed and drove away with my new car. This dealership came h Everything was so easy right from the start, from when I first walked in till the time I signed and drove away with my new car. This dealership came highly recommended and I can see why. Everyone was friendly and very helpful. I will contunue to recommend this dealership to others. More

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The beST car buying experience EVER - 2013 Ford Focus ST Is it possible to enter a car dealer's sales pit without feeling like you're being thrown to the sharks? YES IT IS. At Bourne's the atmosphere is diff Is it possible to enter a car dealer's sales pit without feeling like you're being thrown to the sharks? YES IT IS. At Bourne's the atmosphere is different than any other dealer I've set foot in. I've been bragging to all my friends, family and coworkers about my experience with Bourne's since buying my FREAKING SWEET, low mileage, near-perfect-as-new, pre-owned Focus ST. I began my search for the perfect example of a Ford Focus ST nearly a whole YEAR ago. In most cases with other dealers, I either found the prices to be high for how many miles the car had on it or the car would get sold before I could get a chance to see it. Mario at Bourne's held my car for me for THREE DAYS giving me time to set up my drive out there to test drive it. I live 2 hours away from Bourne's so it wasnt as simple as drop in after work some evening to see the car. No other dealer over the course of the last year was willing to do such a thing for me. Major thumbs up for that alone. Upon arriving after my 2 hour trek, Mario had the car all staged for me to take a test drive...and guess what? I got to do so in private without him hovering in the back seat trying to sell me on it. I already knew exactly what I wanted, this car was it and didn't need to be sold on it, I just needed time alone with it to concentrate on the sounds it made during shifts, acceleration, braking, etc.. Being a pre-owned performance car I didn't want one that had been abused. It also made it easy to discuss financial details with the Mrs. without being overheard. I have to state that I have NEVER been able to take a test drive at other car dealers without our pushy salesperson coming along for the ride, distracting me with commentary. That alone made me much much more comfortable. "No haggle pricing" is a legit thing here and not a crappy gimmick. I paid several thousand under market value for this car. I squeal with delight internally at the mere thought of how little I paid for such a fantastic machine. Also, because I am a cheap dude, I love how Carlos in the finance department was able to hook me up with the lowest APR I've ever had on a car loan. Holy crap, it's like car buying nirvana up in here. Lastly, Bourne's registered my car and prepped it for delivery with a quick detailing and even a full tank of gas! Seriously, even the Bourne's license plate frame they put on your car LOOKS GOOD. It's not a crappy two-cent black plastic piece of crap. Its shiny metallic chrome and orange. Usually the first thing I do when I get home from buying a car is immediately remove that piece of shameless promotion, but you know what? I'm going to LEAVE THE BOURNE's PLATE FRAME ON MY CAR TO BRAG ABOUT HOW AWESOME THEY ARE! I need another car in about a year to replace my wife's aging 2007 Subaru Forester. I'm going to shop Bourne's first even though I live 100 miles away from the showroom. Good show guys! More

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Best Experience Ever with a Car Dealership!!! From the moment I spoke to Matt on Saturday afternoon to Matt meeting my husband and I right at noon time the next day to take a test drive to working From the moment I spoke to Matt on Saturday afternoon to Matt meeting my husband and I right at noon time the next day to take a test drive to working with Carlos to get us the best rate on the opportunity to buy our new-to-us Great new 2011 Cadillac CTS our experience was over the Top!!! We were treated with such kindness and respect and we also got the best deal on our new car- ever! The "No Hassle Price" is such a great idea and took all the stress out of negotiating. Matt was very patient answering our questions about the car and treating us as if we were the only ones there - even though all three of us could see the 10 couples waiting in line to see him next. We emailed Carlos during the week,, firmed everything up and both Matt and Carlos worked with us to meet us at 8:45 am before the day got crazy on the next Saturday to sign the paperwork and pick up our new car. We drove up at 8:35 am on Saturday, our new car was sparkling clean all ready for us - Carlos met us immediately, he guided us through some insurance options that we wouldn't have thought of, was very professional and kind and 15 minutes later we were on our way!! It was an amazing experience so much so that we are looking daily on their site for my new car! :) More

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honda 08 Great job finding a car that was in my price range with low miles. I would absolutely recommend others to buy there car at bournes Great job finding a car that was in my price range with low miles. I would absolutely recommend others to buy there car at bournes More

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Out of Staters During road trip to visit grandkids, we decided to do some car shopping. Better selection than our home state (GA). Bourne folks made us feel at home. During road trip to visit grandkids, we decided to do some car shopping. Better selection than our home state (GA). Bourne folks made us feel at home. Good experience! More

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Great Service Very friendly great price and selection of cars will highly recommend to family and friends when in need of a car will be back to Bourne auto sales Very friendly great price and selection of cars will highly recommend to family and friends when in need of a car will be back to Bourne auto sales More

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Fully satisfied Bournes Auto is the only car dealership I will do business with. I just recommended them to someone today. They are not your typical car salesman.. Bournes Auto is the only car dealership I will do business with. I just recommended them to someone today. They are not your typical car salesman.. More

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