CJ Marella | Page 20

Great Experience From the selection of vehicles, to the pleasant sales staff, we were very pleased with our experience at Toyota of Wallingford. I would highly recomm From the selection of vehicles, to the pleasant sales staff, we were very pleased with our experience at Toyota of Wallingford. I would highly recommend this dealership. More

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2016 Chevy Camaro - great experience From start to finish, buying my 2016 Hyper blue Camaro RS was great. Very knowledgeable about their vehicles, clear, upfront and will to do almost an From start to finish, buying my 2016 Hyper blue Camaro RS was great. Very knowledgeable about their vehicles, clear, upfront and will to do almost anything to make your buying experience the best ever. Would recommend. More

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Great Experience Eli and the staff were extremely helpful in our search for a vehicle. We got a great price on a beautiful truck. We'll be back for our next car! Eli and the staff were extremely helpful in our search for a vehicle. We got a great price on a beautiful truck. We'll be back for our next car! More

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Fast and quick Very professional, friendly, knowledgeable, and recentable. They are getting its done quickly. No pressure. The only negative is the room . It’s Very professional, friendly, knowledgeable, and recentable. They are getting its done quickly. No pressure. The only negative is the room . It’s kinda of small, needs some privacy. More

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Great experience. Toyota of Wallingford had exactly what we were looking for. Eric took great care of everything and even came in on his day off when we wanted to pick Toyota of Wallingford had exactly what we were looking for. Eric took great care of everything and even came in on his day off when we wanted to pick up our new truck on short notice. More

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TOTAL xxxxxxxxx, LOWBALL TRADE SALES MGR CJ IS WORTHLESS, TOTAL NIGHTMARE, I CAME FROM MASS. TO GET SCREWED, 1st OFF THEY LOWBALL ME ON TRADE, OFFERED LESS THAN AUCTION WHOLESALE, THE EXPLORER THEY HAD WAS V TOTAL NIGHTMARE, I CAME FROM MASS. TO GET SCREWED, 1st OFF THEY LOWBALL ME ON TRADE, OFFERED LESS THAN AUCTION WHOLESALE, THE EXPLORER THEY HAD WAS VERY NICE, THEN THE $599. DOC FEES THEY CHARGED ME FOR DOING PAPERWORK AND REGISTRY WORK, THEY HAND IT ALL TO ME AND SAY GO TO MASS REGISTRY AND DO IT YOURSELF, IM TOO BUSY IM SAID WHAT? THEN THE SALES MGR ISSUE I TOLD HIM THE 2nd KEY IS DIFFERENT AND DOESN'T WORK HE SAYS OH WELL, YOU'RE OUT OF LUCK MY FRIEND, I ALMOST LOST IT, I HATE THEM SO MUCH STAY AWAY More

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Dealer who respects the customer.. and Fun with Elvin! No new car buying experience is perfect. I have been burned in the past, and carry the scars. But this year I took advantage of a factory-to-dealer cl No new car buying experience is perfect. I have been burned in the past, and carry the scars. But this year I took advantage of a factory-to-dealer clearance rebate for 2018 models in Feb. of 2019 to get my new Prius Prime Advanced, and took my time shopping for the “perfect” dealership. I came as close as I could to perfect at Toyota of Wallingford. My overall experience with the dealership is a 4.5 out of 5.. but what brings the full 5 rating is the customer-facing sales person who is clearly in my corner.. in the person of Elvin Witcher, who is “Mister Prius” to all who know him, and deeply respected among his peers and his customers. Elvin is passionate about his cars and deeply knowledgeable. It was a pleasure to ride with him, learn from him and ultimately sign papers next to him. Elvin has been in touch with me several times since... the relationship did not end at point of sale. I’m also grateful to Jay Marmolejos, who was tough but fair at the trade-in negotiation.. we came to a satisfactory deal. Also, “CJ”, who took point when I had to complete the transactions at a late hour. The staff did right by me.. and every step of the way I was treated with respect and deference. I hope you have the chance to work with Elvin.. guaranteed to be fun. Thanks, Wallingford! More

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Great experience - again This is the third car I’ve purchased from TOW, once again the service and staff were excellent to deal with. I did the majority of the work online ahe This is the third car I’ve purchased from TOW, once again the service and staff were excellent to deal with. I did the majority of the work online ahead of time with Heather who was quick to respond to emails and met with Eric to finalize my purchase, both were professional and easy to deal with. More

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Mustang 5.0 I went to Toyota of Wallingford to look at a 2015 Black Mustang 5.0 premium edition a was met by friendly staff and a very knowledgeable salesman Fred I went to Toyota of Wallingford to look at a 2015 Black Mustang 5.0 premium edition a was met by friendly staff and a very knowledgeable salesman Fred! I was very pleased with the deal he worked for me and Very Happy with the quickness of Looking, test drive, offer on my trade and Deal!!!!!!!! I think I just found a car buying Home!!!!!!!! Thanks again Fred. U Roc More

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Satisfied customers-thank you!! Steve Zion, Sr. and his staff went “above and beyond” making us feel special. We mentioned during the sales process, that my sixteen year-old son is a Steve Zion, Sr. and his staff went “above and beyond” making us feel special. We mentioned during the sales process, that my sixteen year-old son is a huge NASCAR fan and hopes to be a driver someday. When we returned the next day, Steve delivered an autographed hat by Joey Lagano!!! That was a “wow moment”!!! In addition to Steve’s thoughtfulness, John, CJ and Dan each treated us with service excellence. We never felt pressured and they were willing to explain the process with care and patience. I work in healthcare so treating customers with service excellence and genuine kindness is deeply important to me. My husband and I were not disappointed at Toyota of Wallingford. Steve, John, CJ and Dan, you now have lifelong customers!! Thank you for a fantastic experience!! We hope we will be inviting you to a NASCAR race in the future to see our son, Hunter Johnson, win the Camping World Truck Series Championship at Homestead, Florida driving a Toyota!! Sincerely, Carl & Bernie Johnson More

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