Brieanna Lopez | Page 8

Going the Extra Mile My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Briann My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Brianna and she worked long and hard gathering information and talking with management on our behalf. Also, Tony who we have bought two vehicles from before was hands on in helping before preparing a plan for a sale and after the sale getting into the truck and on line for what was needed. David Hill worked tirelessly all day getting us the best deal and interest rate. We have also purchased vehicles from him at least two other times and in our opinion he is the greatest asset that Sam Pack's could have. He is warm, friendly, hard working and truly cares about the customer. He is the reason we keep coming back. Thank you too to MM Ross for helping complete this deal. He was instrumental in the transaction and also a very warm and friendly man. Thank you so much for all of your help in obtaining another great vehicle. You have our business always. More

Report | Print

Ordered and purchased 2 cars recently changed jobs and was driving a F250 to and from work. The new job was quite a bit farther than the old job and need to find the correct vehi recently changed jobs and was driving a F250 to and from work. The new job was quite a bit farther than the old job and need to find the correct vehicle to save on gas. My wife was also over 30 miles each way to her job and wanted to find a new vehicle to help save on gas. We called Alfred at Five Star and told him what we wanted and he set up an appointment with us to come and look at the C MAX ENERGI and the Fusion ENERGI. They did not have exactly what we wanted on the lot so Alfred took us over to Jim and he ordered the cars for us. The cars got to Five Star this week and we picked up the cars. We got exactly what we were looking for and can already tell that this was a great fit for our needs. After we went over the cars and worked with Jim to get everything in line he took us over to see Sam in after market. We worked with Sam to get the windows tinted and to schedule a date to get this done. We then had the TUT experience in financing. Tut went over all the option and cost and since this was not the first time we had worked with him we got everything completed very quickly. This is the only place we have purchased a vehicle in the last 18 years and we still have the 2 F-150's and F250's we purchased from them. More

Report | Print

Simply Awesome job both of you Brieanna Lopez and Tut Edwards (Tutman Experience) my experience of purchasing New Ford Edge was excellent and smooth. I will recomme job both of you Brieanna Lopez and Tut Edwards (Tutman Experience) my experience of purchasing New Ford Edge was excellent and smooth. I will recommend you guys to any one that I know is looking for a new car. Thanks a bunch. More

Report | Print

Thank you! When I saw the mustang I've been wanting(ever since ford announced an ecoboost version of the mustang with the new body style), I knew that was the ve When I saw the mustang I've been wanting(ever since ford announced an ecoboost version of the mustang with the new body style), I knew that was the vehicle I wanted. And I would do whatever it took to acquire it. A couple weeks ago I saw that five star ford had recently acquired the ecoboost mustang premium edition, with exactly the color and package I wanted! I knew it was my car, I went to the dealership and Brieanna approached me and asked if I needed help..and from there she made history, she stuck with me and booooooom I'm the owner of the mustang. She said she likes to make dreams come true and it looks like she was right. aaahhh yeahhhhh, it's my mustang now!!! Needless to say, this whole experience was well worth it in the end. The whole process was a great experience for me. Not to mention the service department fixed my recently purchased expedition!! Which everyone else said there wasn't anything wrong! The service man Ezra checked out the vehicle and found the problems and made sure it got taken care of. He is a man of many talents. Also, Anthony from financing, made things better,he was the reason why my expedition got fixed! He gave me information on everything that had to do with the vehicle I was buying. Taught me things I didn't know. That man...that man Anthony, bravo...bravo. This dealership is the best, will be coming back to buy the ford raptor and a Shelby! Most likely the ford raptor first and then the Shelby. Maybe both at the same time, who knows!! More

Report | Print

Great truck buying experience Breanna was GREAT to work with. No comparison with some of our experience at other dealers. Highly recommended. It was a completely painless proces Breanna was GREAT to work with. No comparison with some of our experience at other dealers. Highly recommended. It was a completely painless process, and I expect we will be back for our next vehicle. More

Report | Print

Customer for life I have purchased several vehicles from Five Star Ford and will be a customer for life! I had the privilege of working with Tut Edwards and Brieanna Lo I have purchased several vehicles from Five Star Ford and will be a customer for life! I had the privilege of working with Tut Edwards and Brieanna Lopez and had an awesome experience. I have worked with Tut several times and he is very professional and also has a sense of humor and can't say enough about him. It was my first time working with Brieanna Lopez and although she was young she definitely knew what she was doing and knew all about Ford..I told her what I was looking for and what I wanted to spend and she listened to me and showed me the perfect vehicle that fit my life and I was sold..Everyone I came across there were very friendly and always had a smile on their face..Great Employees all around!! More

Report | Print

carlos made this purchase great five star ford and carlos hernandoz went out of there way to make this purchase a great experience they took care of every little problem that came up five star ford and carlos hernandoz went out of there way to make this purchase a great experience they took care of every little problem that came up. I would highly recommend this dealership and carlos to anybody that is looking to purchase a vehicle. they go out of there way to make sure you are still completely satisfied with the sale and after the sale. I will be buying my next vehicle from carlos and five star ford. More

Report | Print

Great experience! From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also ve From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also very down to earth and realistic, as I filled them in on what I needed in a car. They helped me find a vehicle that exceeded my expectations. Even through a situation that was a little different in delivery; they kindly maintained their patience, kept me up to date, and had driving into the sunset with my perfect vehicle. Another name to mention is David in the finance department, he got my paperwork arranged and put together. We discussed prices/payments which,let's face it, can be a very hard thing to discuss. He made me feel like I had a voice in the matter. The day I received my new car, Carlos was so helpful in teaching me how to operate the functions in the vehicle and spent an extended amount of time reviewing details, as I am always full of questions. He didn't rush me or act put-out at all. Carlos has sold me this car, and as long as he's in this business, he'll be selling me my next. Five Star Ford is a wonderful dealership, and Carlos has easily earned them a lifetime customer. Sincerely, Nicole G. More

Report | Print

My lifetime dealership This is the only dealership that I would ever deal with again. They are a great bunch of people. I appreciate how much everyone above and beyond to ge This is the only dealership that I would ever deal with again. They are a great bunch of people. I appreciate how much everyone above and beyond to get me approved and I will never go anywhere else. I'm a lifetime customer. I really love my new Chrysler. I don't think I could ever find enough words to describe my gratitude to the men and women of Five Star Ford. Thank you all so much. May God bless each and every one of you abundantly. More

Report | Print

Fun and Friendly Our experience with this dealership was awesome. Alfred, Brieanna, Jimmy, Josh, and Sam were a joy to work with as well as entertaining. There was a Our experience with this dealership was awesome. Alfred, Brieanna, Jimmy, Josh, and Sam were a joy to work with as well as entertaining. There was absolutely no pressure sales tactics used here. It is a comfortable, relaxed atmosphere that makes purchasing a vehicle a fun activity rather than a stress filled experience. More

Report | Print