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Car King

West Allis, WI

3.3
93 Reviews
Call Dealership (414) 453-9922
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10124 W Greenfield Ave

West Allis, WI

53214

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93 Reviews of Car King

December 11, 2023

I was talked to very rude was told by a worker named Brian because I confronted him about him being rude. He said he wouldn’t want to sell me a car and that this company doesn’t need customers. More

by Jondoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Moench
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Dec 11, 2023 -

Car King responded

Hello Jon. We have multiple employees named Brian, and the sales person you were working with was a different person. I am very sorry as if you feel as if you were talked to in a rude manor, that is not at all what we practice here at Car King. One of the managers did reach out with you and work with you directly. Again we are very sorry about how you feel you were treated and we greatly appreciate you bringing this to our attention so we can resolve this and ensure. out customers are being treated like family.

Helpful
August 22, 2023

Quality cars for an ok price. They are quick to help and make sure your looking at what you can get approved for. More

by bluenature
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Moench
Report | Print
Helpful
July 09, 2023

Very friendly, helpful fast and courteous. Got approval quickly. Did not take long for yhe paperwork. Would go theough them again for a car. More

by Shelby53221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Austin Bruhn
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Helpful 1
March 09, 2023

The cars are beautifully refurbished but BEWARE. There's some kind of back door arrangements with their preferred lender. I do feel they WANT to turn out great cars but they focus on beauty and make More

by shelley1720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Teri in finance....beware. seems nice but she will screw you up and falsify your application., Austin Bruhn
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Helpful
October 03, 2022

Kind people, reasonable prices. If I need a car or SUV in the future I'll go to car king!!!... More

by redd.rose369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bruhn
Report | Print
Helpful
May 16, 2022

Very pleased with the customer service and the selection of vehicles. They helped me find a car that checked all my boxes at a fair price. Definitely would recommend. More

by Mollyrose95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bruhn, Brian Moench
Report | Print
May 17, 2022 -

Car King responded

It's great to hear that you received the help you needed to find a vehicle to fit your needs and budget. We hope we get the opportunity to help you or your friends in the future.

Helpful
April 12, 2022

Well, they never checked the tire pressure sensor light fir me. The driver side back brake light and signal light were out on the car when I got it and this was after a person there told me they fix everyt More

by Musicman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Bruhn
Report | Print
Apr 12, 2022 -

Car King responded

Sorry to hear that you think your vehicle should have been priced for less. We pride ourselves on our fair pricing and our vehicles being very thoroughly checked over to avoid issues. The tire tread is checked on each vehicle and you made the decision to make the purchase. In addition, the tire pressure was checked for you. Your TPMS light was on as this was not working. Your tires did have the proper pressure.

Helpful
March 19, 2022

I asked about a car and never got a reply. Was told someone would get back to me shortly. That was over a week ago. I did not need financing. Guess they just do not need the business. More

by ruggedbob62
Customer Service
Recommend Dealer
No
Employees Worked With
Austin Bruhn
Report | Print
Mar 20, 2022 -

Car King responded

We are very sorry we did not get back to you promptly. We have been very busy. Despite this, we certainly would want to get back to follow up with interest. Do you think it is possible we did not have the correct contact information to get back to you? Or possibly an accidental oversight? It is not at all to our benefit not to get back to someone. Did you try to reach out to us again during this time? We apologize again, however, I am not sure this warrants a negative review. We ask that you reach out to us again so that we would have the opportunity to assist you.

Mar 20, 2022 -

ruggedbob62 responded

Please allow me to explain. I requested information on a car. And I DID get a response. It stated that the person responding was busy right now. He said he would get back to me shortly. After waiting for a week or better I simply gave up waiting. I got a rating request asking me to rate the service and I filled it out. I don't know how I could possibly give anything but a negative rating rating for service, since there was never any service. I am a disabled vet and senior citizen who is looking for a vehicle to get back and forth to the VA hospital and occasional grocery shopping. Since the gentleman did ,at least initially respond, he must have had my e-mail address. And I included my phone number. My e-mail is ruggedbob62@gmail.com, and my phone number is 414-323-4852. Please understand I am not trying to make you look bad or careless. I simply stated what happened. Thank you for your time and concern in this matter. And I do not need any financing.

Helpful
March 03, 2022

They don't have staff who speak Spanish, they don't know how to give information about anything and they also kept calling to help me and nobody called More

by osojose1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Bruhn, Brian Moench
Report | Print
Mar 03, 2022 -

Car King responded

You are giving me a 1 star review because I cannot speak Spanish? Thats a new one. I am not sure what the rest of your review implies. I tried to help you the best I could. Sorry you were not satisfied.

Mar 03, 2022 -

osojose1 responded

YOU DON'T HAVE TO SPEAK SPANISH OBVIOUSLY BUT IF THEY ADVERTISE IN THE SPANISH-SPEAKING LATIN MARKET AND THEY DON'T HAVE SPANISH-SPEAKING STAFF THERE IS NO CONGRUENCE BUT IN THE END

Mar 04, 2022 -

Car King responded

Unfortunately, I have no way of controlling who sees advertisements on the internet. There is no person or business that can control that. I have offered to help you. That is really all I can do. I do not know how you can justify how a negative review on our business is warranted.

Helpful
December 29, 2021

Brian and everyone at Car King were very helpful and friendly. I’m thrilled with my purchase! They were attentive to what I was looking for and appreciated my budget. More

by Dawn Crass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bruhn, Brian Moench
Report | Print
Jan 03, 2022 -

Car King responded

We are very happy to hear that you are happy with your purchase. We certainly try to be conscientious of our customers budgets and needs.

Helpful
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