Bobby Jorgensen

From the text message inquiring about the availability of a Blue Explorer to the appointment the same day to test drive to finalizing the purchase was completed with expertise, efficiency and promptness. Ev a Blue Explorer to the appointment the same day to test drive to finalizing the purchase was completed with expertise, efficiency and promptness. Every question I had all was handled perfectly. My salesman Aaron Bylar did a great job. Any manager would be proud and fortunate to have him on their team. More

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Had a Ford truck in for service had a leak on the turbo we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty When we got back took it in for repair I was told sorry the warranty was up on Sunday the day before I took it in I tryed contacting Bobby numerous times but you refused to even talk to me you were to busy so now your Bobby the chicken man and I will no longer own a Ford product But who cares right More

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Very professional and friendly atmosphere. This was definitely the best experience I’ve ever had at a dealership.These guys were beyond amazing!I can confidently say I’ll be going with Kistler Ford for definitely the best experience I’ve ever had at a dealership.These guys were beyond amazing!I can confidently say I’ll be going with Kistler Ford for life!! More

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Very Nice place to do business I've been purchasing car's from this dealership and having them serviced there for many years and have always had an Excellent experience. I will con I've been purchasing car's from this dealership and having them serviced there for many years and have always had an Excellent experience. I will continue to recommend Kistler to anyone I know looking to buy a new or used car. More

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Everyone was awesome Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. More

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Kistler is AWESOME Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fus Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fusion. More

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Great sales, horrible leadership and repair facility After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once a After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once after I went back inside and asked for it again) and months of trying to get a repair done (4 times, still not done correctly)... I left a negative review of the dealership. While the repairs were being done, I would call multiple times to never get a call back, and would have to drive to the dealership to find out what's going on with my car. After leaving the negative review, the shop manager Bill was upset because I left a bad review about him. So instead of talking to me about why I left them a bad review, Bill decided to have his boss tell me that they no longer wanted my business and that I need to take my car elsewhere. Her exact words were " this is a customer service based business, and we can't make you happy, so you need to find another dealership because we will no longer be servicing your vehicle". They never tried to correct why I left them a bad review, and even after talking to Bobbi Jorgensen personally about the problems I had, and him agreeing that I had absolute embarrassing customer service, he never even tried to keep my business... Never tried to rectify the situation... Just claimed it's going to be a learning experience and they'll be having meetings about it. After reading other reviews on here, I see I'm not the only person this has happened to... Shameful because I've been a Ford owner since my first car 22 years ago More

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Just stay away They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staf They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staff. Profile people by their appearance. More

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Sold my vehicle to someone else I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. But the truck is gone. Someone else came in and bought it.” How do you sell a vehicle that’s currently in the process of being financed to another person??? Shady move!!! Do not trust Kistler Ford! More

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Amazing service From sales to service dealing with Kistler has been nothing but easy. They can appreciate the time it takes to purchase a new car and do everything in From sales to service dealing with Kistler has been nothing but easy. They can appreciate the time it takes to purchase a new car and do everything in their power to make is quick and painless!! More

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