Bob Cerza | Page 8

Promptly and thoroughly responsive. Honest and completely transparent. Offered great value and a customer-friendly sales process. Best experience I have ever had with a major purchase. Honest and completely transparent. Offered great value and a customer-friendly sales process. Best experience I have ever had with a major purchase. They are across the country, but I would go back there again for the next car purchase. More

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This is my 3rd Volvo from Smythe and I plan on coming back for my 4th in 3 years when this lease is up! They are an amazing dealership, between their sales department, finance and service I always leave back for my 4th in 3 years when this lease is up! They are an amazing dealership, between their sales department, finance and service I always leave a satisfied customer. I referred my mom there this Spring who converted from a 30 year BMW driver to her first Volvo and was so happy with Bob and the entire dealership. I have worked with Bob since 2020 and he always makes sure to find me the exact car I am looking for within my budget and families needs. Smythe treats all their customers like family! More

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Very responsive, communicative and willing to help their customer. Bob cerza was fantastic. Pleasure to work with. customer. Bob cerza was fantastic. Pleasure to work with. More

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Bob made the process of my lease extremely easy and was a pleasure to deal with him. a pleasure to deal with him. More

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Exceptional service. Exceptional product. And everything was exceptional. Five stars for sure. I would definitely come back to buy a future car from Smythe Volvo. Exceptional product. And everything was exceptional. Five stars for sure. I would definitely come back to buy a future car from Smythe Volvo. More

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We've been a long time customer of Smythe Volvo. Working with Bob Cerza is always easy. We live about 60 miles away now, but still come back to Smythe and Bob! Highly recommend Working with Bob Cerza is always easy. We live about 60 miles away now, but still come back to Smythe and Bob! Highly recommend More

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I have nothing but great things to say about the staff at Smythe Volvo. Our salesman, Bob Cerza did an excellent job at making sure my many questions were answered and that I was comfortable with my purchase Smythe Volvo. Our salesman, Bob Cerza did an excellent job at making sure my many questions were answered and that I was comfortable with my purchase. My XC60 is the second vehicle I have purchased from Bob and Smythe Volvo and I plan on being a customer for life. More

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The experience of leasing a new vehicle at Smythe Volvo was no pressure and very quick. Bob Cerza listened and immediately knew which Volvo would be best. Bob not only was patient, but he also made sure th was no pressure and very quick. Bob Cerza listened and immediately knew which Volvo would be best. Bob not only was patient, but he also made sure that the customer experience was great. We thank Bob for being a professional who makes the car buying experience enjoyable. The delivery person, Alan, was knowledgeable and vey helpful. Smythe Volvo is not a high-pressure highway dealership; rather, you can tell it’s family owned and run, which speaks volumes with the overall experience. More

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It was a pleasant experience working with Smythe Volvo. Everyone was very informative and helpful. Everyone was very informative and helpful. More

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I am writing to express my dissatisfaction with my recent vehicle purchase from your dealership. I left messages regarding questions I had, but I did not receive a return call. At the time of sale, the sa vehicle purchase from your dealership. I left messages regarding questions I had, but I did not receive a return call. At the time of sale, the salesperson informed me that a slight noise in the car was due to the air conditioning vent. However, it turns out the issue was something else entirely. I called and reported this problem before my 30-day warranty expired, yet no one contacted me to address the matter. More

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