"Service is Great."
- Linnea LeClair
Purchased my used car.
Thought there was something wrong with brakes.
Under 30 warranty.
Blake immediately handled it to my satisfaction.
He was a total professional
"We had an amazing experience from beginning to end !"
My husband and I recently had a baby and decided we needed a bigger vehicle for our growing family. We choose Strickland's automart as we had purchased our last brand new vehicle from the Strickland's Toyota Dealership next door and had a wonderful experience there 7 years ago. From our first contact with Blake at Strickland's, we knew we were in excellent hands to find the perfect family vehicle. He went above and beyond for us, in many ways, getting different makes and models to the automart for us to see and test drive. When we arrived from London for our scheduled appointment after speaking on the phone the day prior, we were welcomed into a warm, friendly atmosphere and felt instantly at ease with Blake. He was both professional and friendly. Also, he was very up front and honest about what he felt would be a good vehicle for a young family, as he knows for himself with his own two young children. We test drove a few different options, and Blake answered all of our questions once we were finished about anything from financing, and warranties, to looking at different vehicles from what we had originally planned on seeing! We actually ended up purchasing an option we hadn't even looked at that Blake had picked out for us to test drive ! He even had it warming up while we were out with another vehicle so it would be warm for our 8 month old baby to be in. Within 24 hours we were driving home in our new vehicle, after he took the time to go over the features and even helped pair our phones to the Bluetooth before we left ! Overall, we would highly recommend Strickland's automart to anyone looking to purchase a quality, well priced vehicle. Their no hassle sales team are absolutely brilliant, and we are so thrilled with our new purchase ! Thank you to both Blake and John for outstanding customer service ! You made a big purchase feel so comfortable and easy ! We can't thank you all enough ! We will always be using this dealership for future purchases and recommending to all family and friends !
Other Employees Tagged:
- Tyler Baker
Right out of the gate Strickland's was able to get me in to look at the car I was interested in. Over the next couple days they worked around my preferred schedule to get all the paper work done and get me in that car. Excellent customer service, and all around nice vibes from everyone. I would definitely go back, and recommend to people looking to get a decent car at a decent price.
"it was the best service "
- hockey mother
because they were and are very very good people they all are friendly went out of there way to make us very vey happy we would most likely buy another vehicle from them in the furture
"Great Experience "
- Justin Wells
I bought a 2012 Dodge Grand Caravan. Blake drove all the way to Guelph so I could test drive it due to my hectic schedule. He was great to deal with and never once felt pressured. I would highly recommend this dealership and particularly Blake to anyone looking to make a vehicle purchase
"Would not go back, don't expect anything extra here "
I've never lost my cool at a car dealer before , but I did this day going with my son to buy a used car he really liked. It was one disappointment and let down after another. First he was led to believe that the car would be ready to take home that day with paperwork, ownership and licence swap. Then we find out that the car wasn't even safetied . This he was really hoping for because his old car was in my opinion not safe to drive ( brakes) . Then we asked if it was possible to have a loner car till the car would be ready, no luck. I said YOU HAVE OVER 600 CARS HERE AND NOT ONE LONER CAR! Find out later they advertise over 1000 vehicles on the lot. Also asked to see if we can get a bug visor thrown in, Sorry again. A 50$ part ! BS. So asked to get a full tank of gas, ( it wasn't the salesman that agreed to fill the tank.) They some how forgot to fill it up when my son picked it up a few days later. I'm sure they were hoping he wouldn't notice right away after driving off. He did get it filled but he had to do it himself. I can write more but I don't have any more room. R GOETZ
Did a trade in and bought a 2016 Chrysler 200 with the help from Blake back in October, He was very patient with me from start to finish. I got what I was expecting for my trade and there were no issues. They replaced tires and I left with a full tank of gas. My car was coming from another Stricklands location and I was assured from Blake that the car was tip top shape. Very happy with my SECOND purchase from Stricklands. Will be back in the future :)
We were so happy with the service we received at Stricklands! We will definitely would recommend Stricklands to friends and family who are looking for a car.
I recently purchased a used Chevrolet Cruze from Strickland's in Stratford. My experience at Strickland's and dealings with Blake were nothing but positive! He was warm, friendly, and put me at ease from the start. I didn't feel pressured, and knew that he was working WITH me to find the right car and deal for me. When a minor detail seemed to have been missed in the final inspection of the car, Blake rushed it over to the Service department before the guys went home. It turned out, they'd ordered a part, but it was back ordered. Blake, knowing that I was from out of town, came up with an alternate solution to save me the drive back. Fabulous service. No complaints! I would absolutely recommend Blake, and Strickland's, to friends and family!
My purchase of a used Chevrolet Cruze was quick and quite painless. My online enquiry was responded to the next day by phone and email. This resulted in a trip to Stratford and a drive in the car. An overnight think, a phone conversation with Blake the next morning and an agreement on price that day. He worked hard to get the car ready for me in one day and then delivered it to me in Strathroy, Ont, an hours drive away and my wife had her new car. Blake was professional, friendly and responsive and then contacted me a couple of days later to confirm everything was good. I would deal with Blake and Stricklands again.