Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
9 Reviews of Bill Smith
March 25, 2021
I bought a used vehicle here and usually love the service. This time I had a young man greet me and immediately disrespected my brand of vehicle, which is a Chevy, purchased at Honda of Ames. He al service. This time I had a young man greet me and immediately disrespected my brand of vehicle, which is a Chevy, purchased at Honda of Ames. He also did it again upon leaving. Very rude to comment such things when I have been a repeat buyer. More
by KELSBERRY2006
Verified Customer
Helpful 
September 16, 2020
Very friendly, helpful, efficient, and competent. Does what they say they would do - and within the price quote. I appreciate the time they spend with each person. Mel even solves problems by email! what they say they would do - and within the price quote. I appreciate the time they spend with each person. Mel even solves problems by email! More
by artim
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine, Joshua Smith
January 29, 2020
2018 Civic Bill Smith was very good at getting back to me and setting up appts when the weather was not cooperating. We finally sealed the deal and am pleased w Bill Smith was very good at getting back to me and setting up appts when the weather was not cooperating. We finally sealed the deal and am pleased with his willingness to work w/ me. More
by retired
December 11, 2019
Oil change & repair of nail in tire I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. I was able to schedule an oil change the same day that I called. Tremendous & friendly service, attention every time I go to Honda of Ames. More
by KAREN.TUTTLE
Other Employees Tagged: Melvin Gawley
November 25, 2019
Great and quick service Service was done in a timely manner. Waiting area was nice and clean. I was informed with optional services suggested and provided with information ne Service was done in a timely manner. Waiting area was nice and clean. I was informed with optional services suggested and provided with information needed to make a decision. Highly recommended. More
by RYAN.ZD
Other Employees Tagged: Joshua Smith
November 19, 2019
Tires What was to be a minor tire repair resulted in the purchase 4 new tires. While the tire was repaired, it was explained that due to the location on th What was to be a minor tire repair resulted in the purchase 4 new tires. While the tire was repaired, it was explained that due to the location on the tire that was repaired, the integrity of the tire was potentially denigrated. I was offered a couple of options, and I chose the one I felt was in my best interest. The expertise of Bill and Mel was very helpful in making my decision. Thank you. While the tires were being installed, I had the opportunity to review a couple of vehicles, in which I had an interest with Wayde. Wayde had helped me with the purchase of our Honda. More
by PHILLIPSRDEAN
Other Employees Tagged: Melvin Gawley, Wayde Klingbeil
November 07, 2019
My buying experience was great. I had a great experience buying a vehicle at Honda of Ames. Bill Smith was my salesperson. He was extremely patient, knowledgeable, and went the extra I had a great experience buying a vehicle at Honda of Ames. Bill Smith was my salesperson. He was extremely patient, knowledgeable, and went the extra mile to find me a car that met my criteria. I will definitely recommend Bill to all of my friends who are looking to purchase a vehicle and will recommend Honda of Ames as well. More
by kakes44
July 10, 2018
Car trouble in Ankeny. We drove our Odessy to Ankeny to meet our daughter and family who flew from California to attend a family reunion the next day, June 23. Unfortunatel We drove our Odessy to Ankeny to meet our daughter and family who flew from California to attend a family reunion the next day, June 23. Unfortunately we experienced loss of engine power. I called the Des Moines dealership, they were completely disinterested in assisting in any way since it was 4:20 on Friday afternoon. They offered help in a week. I noticed the Ames dealership was just 3 miles further, I talked to Bill Smith, as I thought we might have to purchase a car as there were no car rentals available for our family of seven. He was so kind, thoughtful, and encouraged me to have the van towed to the leadership's service center in the morning, even recommending a reliable tow truck. With his help we were able to get our van serviced in a timely manner and get us back on the road and to our reunion in Ankeny on time. We are so grateful for the time he spent with us, showing us and test driving with us the vans we thought we would be purchasing. We were fortunate that your excellent, capable service department was able to help us. Everyone we encountered was friendly and accommodating. I was so happy our 8 passenger van was repaired! At our reunion we shared our great experience and recommended your dealership. Thank You! More
by Mapinsolon
February 20, 2018
Non responsive Typical sales tactics by sales staff. Then once sale was completed, tried to contact dealer several days later through their internet service, with in Typical sales tactics by sales staff. Then once sale was completed, tried to contact dealer several days later through their internet service, with inquiry regarding the sale, and no response. Never did respond to my request for information regarding the sale. More
by not so much
Other Employees Tagged: Doug Krogman
