Augustine Cardona | Page 69

Great Service Auggie was very helpful and courteous while our car was being serviced. The waiting room was very delightful to enjoy a free cup of coffee and watch T Auggie was very helpful and courteous while our car was being serviced. The waiting room was very delightful to enjoy a free cup of coffee and watch TV in! More

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Excellent Customer Service I took my 2012 Honda Accord to Brandon Honda due to the passenger airbag inflator recall. Mr. Augustine Cardona provided excellent customer service. H I took my 2012 Honda Accord to Brandon Honda due to the passenger airbag inflator recall. Mr. Augustine Cardona provided excellent customer service. He was very helpful and friendly. Mr. Cardona took the time to satisfactorily answer all of my questions. He also made arrangements for LIFT services to take me home while my car was being repaired and pick me up after repair. Mr. Cardona called me to let me know about additional repairs (new tires and brakes) that needed to be done. He took the time to explain why these repairs should be done soon, and Brandon Honda can get it done to my satisfaction. I agreed to have new tires installed, and my brakes done at Brandon Honda. I was very pleased with Mr. Cardona professionalism and the exceptional customer service. I am also very pleased with the repairs done on my car. More

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Excellent service experience I took my Honda Civic for service for an oil change , my Service advisor Augustine was great in making sure I was in and out in to time he was very k I took my Honda Civic for service for an oil change , my Service advisor Augustine was great in making sure I was in and out in to time he was very knowledgeable In the aspect of what needs to be done and made sure he shared with me every step of the service being done to my vehicle . And even called like 30 mins after I left to remind me of the follow up visit for a brake issue I'm having with one of the brake calipers , I thought that was real nice of him . He's a great asset to the dealership . Great job More

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Efficient and Friendly Service Great experience. Augustine was great. He was very friendly, kept me informed throughout the entire process, and contacted me the next day to ensure Great experience. Augustine was great. He was very friendly, kept me informed throughout the entire process, and contacted me the next day to ensure everything was okay. All services were taken care of and car drives like new now. I love the waiting area. They have free WiFi and coffee. There is also a great cafe serving breakfast and lunch at very good prices. Overall it was a great experience and I would definitely recommend them. More

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Tire Replacement We bought 4 new Michelins about a month back and yesterday morning my wife saw one of the tires was dead flat with a hole on the side. It didn't reall We bought 4 new Michelins about a month back and yesterday morning my wife saw one of the tires was dead flat with a hole on the side. It didn't really look like road damage but Augustine at Brandon Honda took my wife in right away, ordered a new tire, and installed it all in a few hours with no charge. Augustine is an excellent service professional and we always ask for him for all of the cars we purchased and service at Brandon Honda. More

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MY EXPERIENCE WAS GREAT LEO WAS THE BEST SALESMAN AND AUGUSTINE CARDONA IS THE BEST IN SERVICE HE ALWAYS TAKES CARE OF ME AND TREATS ME FIRST CLASS ...AUGUSTINE IS THE BEST H LEO WAS THE BEST SALESMAN AND AUGUSTINE CARDONA IS THE BEST IN SERVICE HE ALWAYS TAKES CARE OF ME AND TREATS ME FIRST CLASS ...AUGUSTINE IS THE BEST HE IS ONE OF THE REASONS I BRING MY CAR UP THERE FOR OIL CHANGES I COULD GET MY CAR SERVICED AT A PLACE THAT'S 2 MINUTES FROM MY HOUSE AND TAKES 15 MINUTES BUT I DRIVE 30 MINUTES TO BRANDON BECAUSE I DON'T WANT ANYBODY WORKING ON MY CAR BUT CERTIFIED HONDA MECHANICS AND I TRUST AUGUSTINE TO MAKE SURE THAT MY CAR IS BEING WELL TAKEN CARE OF AND I WILL CONTINUE TO BRING MY CAR UP THERE FOR SERVICE BECAUSE OF HOW HE TREATS ME AND GET ALL THE SERVICE HE RECOMMENDS AND KEEP MY CAR OPERATING IN GREAT CONDITION More

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My experience I went there for the first service of oil change and rotation of tires. Agustin took care of me in a very professional way. I give an A+. I went there for the first service of oil change and rotation of tires. Agustin took care of me in a very professional way. I give an A+. More

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Great, quick service I showed up without an appointment on a Saturday for an electrical problem. My car died and would not start. I called AAA, got the car started, and wa I showed up without an appointment on a Saturday for an electrical problem. My car died and would not start. I called AAA, got the car started, and was told by the tech that the battery was good, but the alternator was bad. I drove to Honda, where the service advisor informed me that the alternator was, but the battery was bad. Within 30 minutes I was out the door with a new battery. I use this dealership whenever I need service. I do like the place, but HATE the in house music. Note to GM, get some some adult in house music. Most of your clients are over 35, not 19. More

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Service was excellent. The the service rep was excellent to deal with. There was some issues but he was able to get them resolved and performed service needed on a vehicle w The the service rep was excellent to deal with. There was some issues but he was able to get them resolved and performed service needed on a vehicle without having to pay for it. Thanks very much. More

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Brandon Honda has my family's loyalty!!! Phenomenal, professional staff!! They took excellent care of me and my vehicle, especially Augustine Cardona. Mr. Cardona kept me informed on the stat Phenomenal, professional staff!! They took excellent care of me and my vehicle, especially Augustine Cardona. Mr. Cardona kept me informed on the status of my vehicle, reassuring me that everything would be alright. I could have not asked for a better experience!! When the time comes, and it will come soon, my husband and I will most definitely purchase our new car from here! Thank you Team Brandon Honda! More

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