Amy Ronan | Page 18

Great experience Interested in a BMW for a while and Bourne’s had the car I wanted. Everyone was down to earth and very nice! Made for an easy going experience. Thanks Interested in a BMW for a while and Bourne’s had the car I wanted. Everyone was down to earth and very nice! Made for an easy going experience. Thanks to Mario, Carlos, and Amy! More

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Best vehicle buying experience I’ve ever had! Absolutely the best experience I’ve ever had buying a vehicle! (I’ll state upfront that I dispise buying used cars, car salesmen, going to the regiis Absolutely the best experience I’ve ever had buying a vehicle! (I’ll state upfront that I dispise buying used cars, car salesmen, going to the regiistery & never buy extended warranties.) Starting with Bourne’s beautiful showroom, to our great salesman Jose, finance person Carlos, the immaculate condition of their vehicle offerings, no rush test drives, no haggle pricing, ease of them registering the vehicle in-house, & actually offering fantastic extended warranty options, (not to mention a great website that I had been watching for over a year) - it was fantastic! Not one hassle! Looked at a beautiful vehicle at lunch on Friday & drove it home at lunch on Saturday!!! Thank you Jose & the Bourne’s team! More

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Car Buying Made Easy! I have always had a great experience with Bourne’s Service Departmet in the past. Now that is time to purchase a new to me car, I would like to tha I have always had a great experience with Bourne’s Service Departmet in the past. Now that is time to purchase a new to me car, I would like to thank Bourne’s sales team David, Amy, Sean & George for making this buying process go so smoothly! More

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Great service Excellent sales service from Kim as well as finance assisistance from Carlos This recent purchase was our family third vehicle purchase from Bourne Excellent sales service from Kim as well as finance assisistance from Carlos This recent purchase was our family third vehicle purchase from Bourne auto in last six years. Loyal return customer who recommends your business to others More

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Zero Pressure, Genuine People Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for the cars to test drive always offered me a refreshment. He made it fun to car shop and check out new cars. After going through all the cars I was interested in, he gave me a recommendation on what he thought might interest me. I drove away in a 2015 Kia Optima SX and i couldn’t be happier. Carlos made the Finance part easy and painless while helping me out and explaining everything in detail before I signed anything. I will only use Bourne for now on! More

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Easiest car buying experience ever! When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone I was impressed with the courtesy and professionalism with everyone I dealt with. At the dealership, Mark arranged for me to drive four vehicles I had chosen on the website. He was very friendly and accommodating. I never felt pressured in any way. I discovered the next day that I had picked out a vehicle that didn't have one of the features I was looking for. I called Mark and he was completely understanding and we made arrangements for me to chose a different car. By the next day, I was in my new car. Bourne's culture is so much different than other dealerships. There is no pressure at all--not even when it comes to adding on warranties. I am very happy with this process and would highly recommend them. More

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Thanks Kim lovely lady for the care where no one was and giving me the best ideas, care, and car I wanted. She always called me concerning my purchase, updates lovely lady for the care where no one was and giving me the best ideas, care, and car I wanted. She always called me concerning my purchase, updates, and whether i was comfortable with it. More

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High quality customer service! Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Simply the best customer service experience I have ever had from any dealership in Massachusetts. Started off looking on line for a Subaru WRX STI. Found many in the area. Bourne's auto center was the best price so I put them on my list for my first stop in my test drive itinerary. Contacted them via email and got a quick response from Amy who was very professional with setting up a time and date for a test drive. Very nice lady. I had 2 other appointments that same day but Bourne was the best price hands down. Came in for my test drive and met with Victoria (Tori) Very kind ,professional and knowledgeable employee at Bourne's auto center. She greeted me with respect and wasn't pushy like other car dealerships. She had the car pulled up front for me to check out and drive. Which the drive was awesome as ppl who own Subaru know...... Came back and said to Tori that I dont need to look any further this was the car... We talked and she helped out on every aspect of the financial set up before going to finance department. All in all every one that got me into my new car I salute you. I will be sending everyone that I know to Bourne's auto center when in need of a new vehicle. They have one of the best line up of vehicles on site.👍 More

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gregs the man Fast, great service. Went out of my way to come here because I saw an ad for a car online. Would recommend, the staff is very friendly. Fast, great service. Went out of my way to come here because I saw an ad for a car online. Would recommend, the staff is very friendly. More

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Deff a great to purchase a car.. Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast p Deff a great place to buy a vehicle.The salesmen was very polite and down to the point.I am going to refer people to this dealership..This is a fast pace dealership.. More

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