Alaina Southern

They were very professional and very polite thru the whole process. Great to work with. whole process. Great to work with. More

by locole2093 Verified Customer Verified Customer

Helpful 0

Report | Print

The worst manager I’ve ever dealt with. Wife and I had a car for over a month not knowing our loan was lost because the financing manger quit and left. Thomas reaches out a month later to t Wife and I had a car for over a month not knowing our loan was lost because the financing manger quit and left. Thomas reaches out a month later to tell us we have issues with our loan. Does not properly communicate details or sense of urgency at all. So besides keeping us there for four hours playing money games he completely ignores it’s not our problem the financing manager left but makes it seem it’s our fault the loan never got approved, yet my wife agreed to all the terms and even signed. The only time he cared was if the car was in good condition when we returned it, completely useless and a bad representative of the Regal ownership group. Worst experience ever !!!! Do not trust him one bit. Does not care about the customer one bit. Thanks for nothing Thomas. More

Helpful 2

Report | Print

I appreciated the Great service, thank you. . Customer friendly, efficient, timely, and even had a coupon for a bonus discount, . Customer friendly, efficient, timely, and even had a coupon for a bonus discount, More

by donaschich Verified Customer Verified Customer

Helpful 0

Report | Print

Chrissie is the best person at Regal Honda. She always checks the work and if they are not up to her standards, she ask the technician to do it again. She always checks the work and if they are not up to her standards, she ask the technician to do it again. More

by Judi Verified Customer Verified Customer

Helpful 0

Report | Print

On Tuesday morning, July 13, I brought my CRV in for a flashing battery light. I was told by Megan Barnes after the preliminary check that diagnostics showed no problem with the alternator. It was recomme flashing battery light. I was told by Megan Barnes after the preliminary check that diagnostics showed no problem with the alternator. It was recommended that the drive belt be changed. After three days, a new serpentine belt finally showed up. The new belt was installed and flashing battery light still is on. I came to Regal thinking they would have the resources to properly diagnose and solve the problem. I did not except to have a parts changer guess and then charge me 163.00 for something not needed and the problem still exists. I even spoke with Mr. Sal Campisi and Alaina Southern about the delay in getting parts. I am thoroughly disappointed with the results of this visit and would like to know your policy on correcting this situation. This is my third experience with Regal service department since I have owned by CRV and all three visits were not acceptable. More

by ALANCAROL01 Verified Customer Verified Customer

Helpful 1

Report | Print

I have been here only twice once for parts and once for service and it was very good. So I think that’ s saying enough service and it was very good. So I think that’ s saying enough More

by slderbostic Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly and interested in our needs .They actually bought us lunch when we Had to stay for them to service the car. Very helpful and easy to talk with . bought us lunch when we Had to stay for them to service the car. Very helpful and easy to talk with . More

by MAMMAB11 Verified Customer Verified Customer

Helpful 0

Report | Print

Let’s just say I was completely satisfied . I love my Honda Accord best car ever ! But things happen . Great management when a problem arises ! Totally recommend ! Honda Accord best car ever ! But things happen . Great management when a problem arises ! Totally recommend ! More

by davecortino Verified Customer Verified Customer

Helpful 0

Report | Print

Made my buying experience effortless!! Would totally recommend Regal Honda to anyone looking to purchase a car! Top notch and efficient! Thank you Regal Honda! recommend Regal Honda to anyone looking to purchase a car! Top notch and efficient! Thank you Regal Honda! More

by Cooper2016 Verified Customer Verified Customer

Helpful 0

Report | Print

I have never been so Impressed like they have given me and my family with the entire process I will never go anywhere else thank you! and my family with the entire process I will never go anywhere else thank you! More

by MOODYFIVE Verified Customer Verified Customer

Helpful 0

Report | Print