Abood Katib | Page 52

I appreciate that my salesman Shaun Hayes was upfront and honest with me during the entire buying process. If I had questions about the vehicle he had answers & if there was anything he didn’t know he’d let honest with me during the entire buying process. If I had questions about the vehicle he had answers & if there was anything he didn’t know he’d let me know and get back to me promptly once he was able to find the answer to my question . I was greeted and treated like royalty there. I was offered snacks and refreshments & I didn’t have to wait long during the entire process . The buyers order was clear and simple without surprise fees like PDI ( pre- destination inspection fee) some grimy dealers like to add onto the buyers order to jack the price up . I wasn’t pressured into using their in-house financing like I was at Hertrich Acura in new castle DE… when I informed my salesman that I was going to use my credit union instead , Shaun was perfectly fine with it and encouraged me to go the financing route that best suited my needs . I was still treated the same after I opted to use my own lender . So that’s another big plus . Davis Acura & Hertrich Acura told me that the advertised price online was only available to customers who use THEIR financing options and they even told me that I’d have to pay a higher price if I used my lender . How fair is that??? Smythe Volvo sold me my vehicle for the same price as was quoted from the website with NO EXTRA fees . I would definitely buy from Smythe Volvo again and again. My bf liked my car so much , now he’s looking to buy from Smythe Volvo. If you’re in the market to buy and you want transparency , honesty and great service , go to Smythe Volvo. You won’t be disappointed. just remember to ask for Shaun Hayes More

Report | Print

Jesus was a pleasure to work with as was the rest of the team (Henry and Abood) - thank you! team (Henry and Abood) - thank you! More

Report | Print

Top notch. Best dealership on the planet. Kyle was a a pleasure to work with. Abood and Jeffrey M made the process so easy. Knowledgeable staff! Best dealership on the planet. Kyle was a a pleasure to work with. Abood and Jeffrey M made the process so easy. Knowledgeable staff! More

Report | Print

Smythe and Bob Cerza always come though! The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the p The entire team goes out of their way to make the buying experience as painless and easy as possible. From initial ordering to final signatures the process is smooth and pressure-free. Truly professional, courteous and friendly and he reason why keep coming back for more! More

Report | Print

This is the second time I bought a car at Smythe and I am a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more import a happy returning customer. Bob and the rest of the team were very helpful and proactive to help us during the whole process. For me even more important is the continuous support afterwards and Smythe does a tremendous job in also making that a very positive experience. More

Report | Print

Superb service across the board. Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We w Bob was the consummate guide as we selected our new Volvo wagon. He was consistently there, keeping us informed through the delivery process. We were very confident in our purchase and delighted with our new XC wagon upon receipt. The delivery and payment process was expertly handled by Jeff and Abood. It was thoughtful and detailed without being rushed, truly time well spent and totally enjoyable. We would return, we have returned and we will continue to recommend Bob, Jeff and Abood. It was a completely excellent experience. Thank you! More

Report | Print

We’ve bought several Volvos from Smythe over the past thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-al thirty+ years-our second from Bob Cerza. He, Jeff, Paul, and Abood are all consummate professionals. Smythe people like them and the service folks-also real pros in whom we have total confidence-reinforce our loyalty to Smythe. More

Report | Print

Patrick, Jeff, Francine & Abood were very helpful in the purchase of my 2019 XC60! Patrick presented me all my preowned options about 10 days ago and kept in touch with me throughout my process, until we fi purchase of my 2019 XC60! Patrick presented me all my preowned options about 10 days ago and kept in touch with me throughout my process, until we finalized the deal earlier today. He was patient and kind while I worked wi th my Credit Union to finalize paperwork. Jeff explained every single technical feature of the car. Francine worked with my father & myself to make sure the payoff paperwork was correct. Abood assisted and closed all the paperwork. Deal done! Thank you very much! These guys deserve a raise! See you for another one soon! More

Report | Print

Purchased my wife's xc60 at Smythe and was happy with the customer service. They answered all of our questions and had very competitive pricing for their vehicles. customer service. They answered all of our questions and had very competitive pricing for their vehicles. More

Report | Print

The individuals in both sales department and service are always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. always professional, courteous and respectful. I have dealt with Bob Cerza for my lease 3 years ago, and now for my purchase on Friday, April 15. Bob is always a consummate professional, stops everything he is doing to make the customer the priority, and always sends confirmation emails to make everything pleasant and easy to understand. He is an asset to Volvo in Summit, and would highly recommend him to anyone leasing or purchasing a Volvo. More

Report | Print