Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log InFind Existing Ford Explorer Car Recalls
2023 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 01-22-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2023 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION
Date Announced: 02-09-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Action Need To Fix It:
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
FIND YOUR LOCAL Ford Service Centre
2023 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 05-11-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2023 Ford Explorer Recall
Item Affected: ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO / SUPERCHARGER
Date Announced: 08-24-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.
Action Need To Fix It:
Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.
FIND YOUR LOCAL Ford Service Centre
2023 Ford Explorer Recall
Item Affected: ELECTRICAL SYSTEM: WIRING
Date Announced: 10-12-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
FIND YOUR LOCAL Ford Service Centre
2023 Ford Explorer Recall
Item Affected: STEERING: LINKAGES: KNUCKLE: SPINDLE: ARM
Date Announced: 02-07-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
Action Need To Fix It:
Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP
Date Announced: 02-15-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Lincoln Aviator vehicles. The fuel filler tube may detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Action Need To Fix It:
Dealers will install a fuel vapor line redundant locking clip, free of charge. Owner notification letters were mailed on April 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C02.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 04-13-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: STRUCTURE: FRAME AND MEMBERS
Date Announced: 06-23-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator and Ford Explorer vehicles. The engine rails may have been improperly heat-treated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Action Need To Fix It:
Dealers will perform an engine rail strength test and replace the rails as necessary, free of charge. If the engine rails require replacement, owners will have the option for a vehicle replacement or buyback. Owner notification letters were mailed August 22, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C13.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES / PIPING, AND FITTINGS
Date Announced: 09-13-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2022 Explorer and Ranger vehicles equipped with 2.3L engines. The fuel line may be loose due to improper tightening of the fuel line connection.
Action Need To Fix It:
Ford will inspect and replace the fuel line assembly, if needed, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S60.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 01-22-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM / PCM / TECM)
Date Announced: 02-09-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Action Need To Fix It:
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION
Date Announced: 02-09-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Action Need To Fix It:
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: PARKING BRAKE: ELECTRICAL
Date Announced: 03-23-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: DISPLAY FUNCTION
Date Announced: 04-27-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 05-11-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: ELECTRICAL SYSTEM: PROPULSION SYSTEM: TRACTION BATTERY
Date Announced: 09-07-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Action Need To Fix It:
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters are expected to be mailed on March 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
FIND YOUR LOCAL Ford Service Centre
2022 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 10-05-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: ENGINE
Date Announced: 12-16-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Action Need To Fix It:
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: AIR BAGS: CRITICAL FASTENERS
Date Announced: 08-22-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Action Need To Fix It:
Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 09-21-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 11-09-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Action Need To Fix It:
Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 04-13-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 01-22-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM / PCM / TECM)
Date Announced: 02-09-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Action Need To Fix It:
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: PARKING BRAKE: ELECTRICAL
Date Announced: 03-23-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: DISPLAY FUNCTION
Date Announced: 04-27-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 05-11-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: ELECTRICAL SYSTEM: PROPULSION SYSTEM: TRACTION BATTERY
Date Announced: 09-07-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Action Need To Fix It:
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters are expected to be mailed on March 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
FIND YOUR LOCAL Ford Service Centre
2021 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 10-05-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: PARKING BRAKE
Date Announced: 08-04-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Action Need To Fix It:
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 08-27-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: ELECTRICAL SYSTEM: WIRING
Date Announced: 09-29-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Action Need To Fix It:
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES / PIPING, AND FITTINGS
Date Announced: 12-03-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Action Need To Fix It:
Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: AIR BAGS: SIDE / WINDOW
Date Announced: 08-20-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Action Need To Fix It:
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: SEAT BELTS: REAR / OTHER: BUCKLE ASSEMBLY
Date Announced: 09-09-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 09-22-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 11-09-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE: STORAGE
Date Announced: 11-23-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: ENGINE
Date Announced: 12-16-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Action Need To Fix It:
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 03-09-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Action Need To Fix It:
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 09-21-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 04-13-2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 01-22-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM / PCM / TECM)
Date Announced: 02-09-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Action Need To Fix It:
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: PARKING BRAKE: ELECTRICAL
Date Announced: 03-23-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: DISPLAY FUNCTION
Date Announced: 04-27-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 05-11-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Action Need To Fix It:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: ELECTRICAL SYSTEM: PROPULSION SYSTEM: TRACTION BATTERY
Date Announced: 09-07-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Action Need To Fix It:
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters are expected to be mailed on March 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 10-05-2023
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Action Need To Fix It:
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
FIND YOUR LOCAL Ford Service Centre
2020 Ford Explorer Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 03-07-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Dealers will replace the rearview camera, free of charge. Owner notification letters are expected to be mailed April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall number 20V-575.
FIND YOUR LOCAL Ford Service Centre
2019 Ford Explorer Recall
Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 08-27-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
FIND YOUR LOCAL Ford Service Centre
2019 Ford Explorer Recall
Item Affected: STRUCTURE: BODY
Date Announced: 05-04-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Action Need To Fix It:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
FIND YOUR LOCAL Ford Service Centre
2019 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2018 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 11-13-2018
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
FIND YOUR LOCAL Ford Service Centre
2018 Ford Explorer Recall
Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 08-27-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
FIND YOUR LOCAL Ford Service Centre
2018 Ford Explorer Recall
Item Affected: STRUCTURE: BODY
Date Announced: 05-04-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Action Need To Fix It:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
FIND YOUR LOCAL Ford Service Centre
2018 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO / SUPERCHARGER
Date Announced: 12-21-2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 08-27-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Action Need To Fix It:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SEATS
Date Announced: 05-21-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: STEERING
Date Announced: 08-27-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Action Need To Fix It:
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SEATS
Date Announced: 09-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Action Need To Fix It:
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 10-30-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: STRUCTURE: BODY
Date Announced: 05-04-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Action Need To Fix It:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 07-15-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
FIND YOUR LOCAL Ford Service Centre
2017 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: PARKING BRAKE
Date Announced: 07-23-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING
Date Announced: 09-27-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Action Need To Fix It:
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: ENGINE AND ENGINE COOLING: ENGINE
Date Announced: 03-30-2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 06-27-2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 08-27-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Action Need To Fix It:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SEATS
Date Announced: 11-28-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 10-30-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT
Date Announced: 11-09-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: STRUCTURE: BODY
Date Announced: 05-04-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Action Need To Fix It:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 07-15-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
FIND YOUR LOCAL Ford Service Centre
2016 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: PARKING BRAKE
Date Announced: 07-23-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 04-25-2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 08-27-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Action Need To Fix It:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 10-30-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT
Date Announced: 11-09-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 07-15-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
FIND YOUR LOCAL Ford Service Centre
2015 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 04-25-2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: SUSPENSION: REAR
Date Announced: 08-27-2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Action Need To Fix It:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 10-30-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT
Date Announced: 11-09-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 07-15-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
FIND YOUR LOCAL Ford Service Centre
2014 Ford Explorer Recall
Item Affected: STRUCTURE: BODY: ROOF AND PILLARS
Date Announced: 01-18-2024
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Action Need To Fix It:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available, anticipated later second half of 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 03-27-2013
Description of Recall:
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 05-31-2013
Description of Recall:
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 06-26-2013
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Action Need To Fix It:
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall is expected to begin August 5, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected:
Date Announced: 05-29-2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Action Need To Fix It:
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall is expected to begin by July 25, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-24-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 12-02-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 10-30-2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall is expected to begin November 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 07-15-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. Owner notification letters are expected to be mailed August 23, 2021. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
FIND YOUR LOCAL Ford Service Centre
2013 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 09-22-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Owner notification letters are expected to be mailed November 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
FIND YOUR LOCAL Ford Service Centre
2012 Ford Explorer Recall
Item Affected:
Date Announced: 05-29-2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Action Need To Fix It:
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall is expected to begin by July 25, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
FIND YOUR LOCAL Ford Service Centre
2012 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-24-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
FIND YOUR LOCAL Ford Service Centre
2012 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2012 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 09-22-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Owner notification letters are expected to be mailed November 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
FIND YOUR LOCAL Ford Service Centre
2011 Ford Explorer Recall
Item Affected: SEATS
Date Announced: 02-28-2011
Description of Recall:
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
Action Need To Fix It:
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT FEBRUARY 14, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2011 Ford Explorer Recall
Item Affected:
Date Announced: 05-29-2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Action Need To Fix It:
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall is expected to begin by July 25, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
FIND YOUR LOCAL Ford Service Centre
2011 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-24-2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
FIND YOUR LOCAL Ford Service Centre
2011 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 06-10-2019
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall is expected to begin June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
FIND YOUR LOCAL Ford Service Centre
2011 Ford Explorer Recall
Item Affected: SUSPENSION
Date Announced: 09-22-2021
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Action Need To Fix It:
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Owner notification letters are expected to be mailed November 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
FIND YOUR LOCAL Ford Service Centre
2010 Ford Explorer Recall
Item Affected: EQUIPMENT
Date Announced: 09-02-2010
Description of Recall:
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Action Need To Fix It:
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
FIND YOUR LOCAL Ford Service Centre
2010 Ford Explorer Recall
Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 04-16-2010
Description of Recall:
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, HEAD RESTRAINT. THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Action Need To Fix It:
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FIND YOUR LOCAL Ford Service Centre
2009 Ford Explorer Recall
Item Affected: EQUIPMENT
Date Announced: 09-02-2010
Description of Recall:
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Action Need To Fix It:
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
FIND YOUR LOCAL Ford Service Centre
2008 Ford Explorer Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES
Date Announced: 08-28-2007
Description of Recall:
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
Action Need To Fix It:
DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2008 Ford Explorer Recall
Item Affected: EQUIPMENT
Date Announced: 09-02-2010
Description of Recall:
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Action Need To Fix It:
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
FIND YOUR LOCAL Ford Service Centre
2006 Ford Explorer Recall
Item Affected: VISIBILITY
Date Announced: 11-09-2005
Description of Recall:
ON CERTAIN TRUCKS, PASSENGER CARS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MOTOR MAY HAVE BEEN PRODUCED WITHOUT GREASE BEING APPLIED TO THE OUTPUT SHAFT GEAR.
Action Need To Fix It:
DEALERS WILL INSPECT THE WIPER MOTOR FOR THE PRESENCE OF GREASE AND GREASE THE WIPER MOTOR GEARS IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 22, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673 OR LINCOLN/MERCURY AT 1-800-521-4140.
FIND YOUR LOCAL Ford Service Centre
2003 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-07-2003
Description of Recall:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Action Need To Fix It:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
FIND YOUR LOCAL Ford Service Centre
2003 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 09-13-2004
Description of Recall:
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
Action Need To Fix It:
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2002 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-07-2003
Description of Recall:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Action Need To Fix It:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
FIND YOUR LOCAL Ford Service Centre
2002 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 09-13-2004
Description of Recall:
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
Action Need To Fix It:
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2001 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-07-2003
Description of Recall:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Action Need To Fix It:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
FIND YOUR LOCAL Ford Service Centre
2000 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
Sport utility vehicles equipped with 4.0L engines and All-time 4-Wheel Drive (A4WD) powertrains. The generic electronic module (GEM) could experience a condition referred to as "lock-up" in which the GEM controlled electronic functions (e.g., front windshield wipers, interior lights, 4x4 system, etc.) could not be turned ON or, in some cases if the function is ON, could not be turned OFF.
Action Need To Fix It:
Dealers will install a resistor in the GEM circuit. The manufacturer has reported that owner notification began April 15, 2000. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2000 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
Certain 4-door sport utility vehicles equipped with side air bags have a revised level side crash sensor that could deploy the side air bag if the ignition key is in the "run" position and the seatbelt webbing is forcibly extracted from a locked retractor with a jerking motion. Inadvertent side air bag deployment could cause personal injury to the seat occupant.
Action Need To Fix It:
Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment. The manufacturer has reported that owner notification began July 24, 2000. Owners who do not receive the free remedy within a reasonable time should contact Ford t 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2000 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
On certain sport utility vehicles with steel hoods and certain pickup trucks equipped with sheet molding compound hoods, a wire-formed hood striker could be susceptible to fatigue fractures. If the hood striker fractures, the hood could fly open while the vehicle is being driven. A hood fly-up while the vehicle is being operated could result in reduced driver visibility and a crash.
Action Need To Fix It:
Dealers will replace the hood striker. The manufacturer has reported that owner notification began Dec. 4, 2000. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2000 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
Certain sport utility vehicles equipped with the 3.27 or 3.55 axle ration have a Powertrain Control Module that could allow the vehicle to exceed the design intent top speed. At these extreme speeds, the vehicle could be capable of exceeding the speed rating of the tire. Operating the vehicle above the maximum speed rating could lead to a tire failure, which could result in a crash.
Action Need To Fix It:
Dealers will reprogram the Powertrain Control Module. The manufacturer has reported that owner notification began Dec. 4, 2000. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
2000 Ford Explorer Recall
Item Affected: STRUCTURE
Date Announced: 03-07-2003
Description of Recall:
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Action Need To Fix It:
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
FIND YOUR LOCAL Ford Service Centre
1999 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
On certain sport utility vehicles, the secondary hood latch may corrode at the latch pivot and stick in the open position. If this occurs and the primary hood latch is either not engaged or is released, a hood fly-up could occur.
Action Need To Fix It:
Dealers will install a secondary hood latch with components that are coated prior to assembly for improved latch pivot corrosion protection. Owner notification was expected to begin during July 1999. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
1998 Ford Explorer Recall
Item Affected:
Date Announced:
Description of Recall:
On certain sport utility vehicles, the secondary hood latch may corrode at the latch pivot and stick in the open position. If this occurs and the primary hood latch is either not engaged or is released, a hood fly-up could occur.
Action Need To Fix It:
Dealers will install a secondary hood latch with components that are coated prior to assembly for improved latch pivot corrosion protection. Owner notification was expected to begin during July 1999. Owners who do not receive the free remedy within a reasonable time should contact Ford at 1-800-392-3673.
FIND YOUR LOCAL Ford Service Centre
One Last Step
Enter your email and a screen name to create your recall alert.
