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Great Customer Service - RMK
Customer service was Great - Norm is a very good and honest Sales Person. It was a smooth transaction and I hope the car will perform as good as it looks.
Great Service - Gabi123
We had a great experience buying our car from Rocko; he listened to our needs and came prepared to our meeting. He walked us through the process step by step, so the purchase was easy and comfortable. In all, great dealership and great people!
Great Service - Shelby12
Lovely people, good service, clean store, fast service, easy steps to lease or finance. Good selection of cars and SUV's. Great experience from start to finish.
Excellent service! - Justin
I have had the best experience dealing with Willowbrook Chrysler. The entire staff was great, and very accommodating. I will recommend this dealership to everyone. I will return to purchase from this family, friendly dealership again in the future. I would like thank the entire staff for the best service.
A refreshing sales experience. - Jeep2017
I have purchased several Dodge/RAM/Jeep vehicles over the years and this was by far the best sales experience that I have encountered. Jonathan was easy to deal with and treated me like a customer as opposed to a sale.
Happy couple soon to own a challenger - Happy couple
Thank you so much to our Sales Executive Jamal for being very genuine and honest. As well as Kim for helping us out! Cheers!
Highly recromemd their services!
Dayton + Kaelyn
TERRIBLE FROM THE START!!! - mtymo
Friends and family.... please pass on the word NOT to purchase any vehicles from Coquitlam Chrysler. They cashed a large cheque of ours before we were even approved to purchase anything, and then tried to approve a deal we didn't agree to in person ....and that was more expensive. I had a feeling they would try to do this and I took the money out of the account and the cheque bounced.
Dealership and Sales person review - Unlimited
This review is late in coming, but better late than never. I wasn't looking for a vehicle late last year, and yet there was a beautiful 2012 Jeep Wrangler Unlimited. Michael Chidley was helpful to say the least and the process from start to finish was more than I ever expected from a dealership.
My wife and I were pleasantly surprised, and Michael along with other staff members were pleasant and respectful of our needs and any concerns we may have had.
I am very grateful for the such an open and straight forward experience. I would recommend Michael Chidley at Carter Dodge Chrysler Ltd; 4650 Lougheed Hwy in Burnaby to anyone looking for quality sales and service.
Five Star rating without question.
Excellent Trade In Experience - ACRBailey
Fawzi was spectacular to work with. He went above and beyond to get us what we were looking for at a price we could afford! He gave us the best trade in price and we drove away with a stunning new vehicle! Thank you Fawzi. You made what can be an unpleasant experience so enjoyable! Will see you for our next vehicle.
stressful and hostile - paul young
i had a bad experience with this dealership. i was about to trade in my car.
i have even made a deposit. but a few factors made me change my mind. christine glen my agent is nice . at first she would agree to my terms. but later on doesn't keep most of her promises. but would just tell me - "i don't want to argue with you. i don't know what to tell you. i can't do anything about it".(like the waiving of my doc. fees, and fixing the sensor on the bumper. that we agreed upon).then theres also one agent mark long, when i was talking/ negotiating with christine, out of the blue. he said interrupted me and told me that "this has to stop!". i never even met him. i think for me its a bit rude and uncalled for. customer like me has right to negotiate the various issues of the car im going to buy.
and lastly i talk to till, finance manager. i ask her to help me refund my deposit. she told me that brock ( manager) wants to have a chat with me in a while. so i waited and called, even left a message with the receptionist. but after few days. he never called. so im just wondering if this dealership really cares about their customers? and why do they treat them like garbage? just saying from my observation.
Payam Riahi is really well trained , Professional dealer - sama aliedani
Payam Riahi is really well trained , professional , reliable in his job. He is really helpful ,and he spent with us much time to make sure we get a good deal. He can negotiate the price for you and he make sure you get a good deal with good monthly payment. Overall, all staff and the manager are really good and truthful people and I recommend you go and visit the company I'm sure they will find you a good deal.
Good luck to him and for everyone work there!
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