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Highly professional - Grizz
Ben was a class act; highly knowledgeable about all the features on the truck i was interested in. He asked "what can i do to get you in this truck today", which was definitely a huge help in the closing of the deal.
I strongly recommend ben ho at langley chrysler!
Great Dealership - blum128
I received very personalized service the minute I stepped onto the lot. The salesman, Rocko found the vehicle that was right for me and was not too "pushy". he respected my budget and helped me stay within my means. I would definitely recommend this dealership and Rocko to anyone looking to buy a vehicle.
Thanks a whole bunch - Bonza
Just purchased my first used car in 10 years. Everyone I dealt with were fantastic, helpful and professional and honest. Would not hesitate in recommending to family and friend. Thanks to Danny, Tyler, Randy, Niki and Mike
So great - Micmic12
Awesome i love my brand new cherokee now i drivenit so good thanks for mike he give me good offer for this cherokee thank you jeep
Bad Promises - Ram Addict
This is my second vehicle I purchased from Coquitlam Chrysler. When we saw the vehicle it was quite dirty from our weather and when we went back to see it, it was still dirty and we were unable to see all the little things wrong, such as tar on the running board, scratches all over the truck and missing items. I was dealing with a sales rep who never showed up for well over an hour for our meeting to purchase. I was promised and have in a text that they would buff out the marks, provide an original paint in a can and provide the missing cover to one tray on the interior. After many text messages and leaving a message for the manager, I heard nothing back and it has been over a month. So I guess I will have to drive over there and see what is going on. I should have been contacted with all the text and they should have followed up on their promises. How can one trust that kind of behaviour?
Amazing - Badesha
I loved my total experience here. I will definitely recommend this dealership to others. Raj was very helpful and caring. You should defientely go to him for help to get exactly what you need.
Great service - Mynewtruckrox
Bought my new truck through Alex U. No pressure and found exactly what I needed. Any questions or concerns I had were taken care of by Alex and Layne S. in a timely manner. I dropped my truck off a day early for additions on my truck, Alex and Layne went above and beyond to supply me with a loaner vehicle. I have already told people about the awesome service I have received so far!!!! The finance staff were great too!!!
No idea what they are doing - AprilZ
Took 6 days for them to look at our Jeep. Was told "what they thought" the problem was. Seriously, the techs don't know what they are doing because they did not diagnose the problem. Customer service is lacking. Receptionist needs more training as her response of " I don't know, go ask the back desk ..it's not my issue" is rude and not polite. They said the Transmission Range Sensor needed replacing...would have been an almost $1000 fix. Not the issue!! They should have charged the battery to double check this! Huge waste of our time and money for them to take SIX DAYS to supposedly pull a code that is not the issue. Our Jeep is not fixed and we are back where we started due to incompetence. We will not go back, or will we recommend them to anyone.
Service department and mechanic totally untrustworthy - Nvloc
I've been into this dealer 3 times now to get my headlights adjusted. Every time they have severely misaligned them. Too high, too low, crooked, cross eyed etc... I would fix this myself but unfortunalty the side to side adjustment is dealer only, the service guy looks at me like this is my problem. Service manager won't reply, Elton is a xxxxxx, even the dealership Gm has failed to reply.
FCA (Fiat Canada) has been trying to get them to fix this niece and for all and nada. Totally useless bunch of people
Excellent Trade In Experience - ACRBailey
Fawzi was spectacular to work with. He went above and beyond to get us what we were looking for at a price we could afford! He gave us the best trade in price and we drove away with a stunning new vehicle! Thank you Fawzi. You made what can be an unpleasant experience so enjoyable! Will see you for our next vehicle.
Mark in service is awesome! - Doug Maciver
Thanks for all your help Mark! I appreciated the prompt return call about our truck! We brought our 2016 Ram 1500 Express in for a warranty.
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