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Above and Beyond! - HappyHondaDriver
I can't say enough about how well we were treated by the team at Langley Chrysler! Top-notch customer service. They truly did go above and beyond to ensure we got the car we wanted, and at the best possible rate. They can expect repeat business from us. We are extremely happy customers :)
Test drove a RAM Laramie - Alan
Visited this dealership earlier in the week. Mike Hutchinson did a great job hooking us up in a test drive. Friendly and knowledgable, I'd deal with him again.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Sales & Leasing
Fabulous Service. - Bobbi-Jean Barley
Absolutely fantastic experience..This was my 1st experience of buying my 1st New (well 2 yrs old) Car, 1st time dealing with a Dealership and a Car Salesman on my own for myself. These guys made it a Wonderful 1st experience..My Salesman Dominic bent over backwards with a couple back flips to make this Sale come together..And the Finance Dept , Zack was every bit as helpful..Made you feel so relaxed as if I'd known him for more than a few mins..These 2 guys are who I dealt with the Most but I have to say everyone else involved were so friendly and helpful.. I would definately send friends and Family there..Wonderful Experience.
simple and easy - angel29
the staff are easy to talk to..very straightforward..accomodating not pushy and the price is very reasonable...the service is fast but ofcourse first come first serve :)
Nick is great! - Annemarie
My friend recommended nick to me when I told her I was looking for a new car. I gave him a quick run down on what I was looking for and we set a date to go look at cars. He didn’t pressure me and made sure I was happy with it and let me take multiple cars out for test drives just to be sure! He helped me check car seat fits and made sure I was 100% happy and got the price I was comfortable with. And extras!
Great first experience - Annam
Our first time buying at a dealership, they gave us a great deal and even addressed our concerns in a generous and reasonable way. Will be going back for our next car!
32000 KM Service FOB Replacement - Brian Halloran
They phoned to confirm appointment but never said they did not have the parts. Passing the blame even though they had a week to get authorization. I know prices are subject to change however my son-in-law had his truck serviced at another dealer almost $400.00 cheaper. Never called when truck was ready. Was told part would be ready the next day no one called. Left message with service manger to find out what was going on no call back. Regret buying the lifetime oil package when I bought the new truck. The service department is the worst I have dealt with in 63 years. It is sad because the sales department was the Best when I bought the new truck.
stressful and hostile - paul young
i had a bad experience with this dealership. i was about to trade in my car.
i have even made a deposit. but a few factors made me change my mind. christine glen my agent is nice . at first she would agree to my terms. but later on doesn't keep most of her promises. but would just tell me - "i don't want to argue with you. i don't know what to tell you. i can't do anything about it".(like the waiving of my doc. fees, and fixing the sensor on the bumper. that we agreed upon).then theres also one agent mark long, when i was talking/ negotiating with christine, out of the blue. he said interrupted me and told me that "this has to stop!". i never even met him. i think for me its a bit rude and uncalled for. customer like me has right to negotiate the various issues of the car im going to buy.
and lastly i talk to till, finance manager. i ask her to help me refund my deposit. she told me that brock ( manager) wants to have a chat with me in a while. so i waited and called, even left a message with the receptionist. but after few days. he never called. so im just wondering if this dealership really cares about their customers? and why do they treat them like garbage? just saying from my observation.