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Wow !! Superbe expérience - Sarahh16
J'ai eu la chance d'avoir été servie par François Richer pour l'acquisition de mon nouveau Jeep et j'ai eu un service très professionnel. Il m'a écouté et m'a trouvé le bon véhicule pour moi ;-) J'avais magasiné dans un autre dealer avant et heureusement que j'ai été chez St Jerome Chrysler car j'en ai eu pour min argent ;-) Un gros merci Francois pour ton écoute et ton professionalisme !!
Très bon service, personnel très gentil, très satisfaite - Anne1
Service rapide et professionnel pour l'achat de mon auto neuve. Le suivi après-vente m'a particulièrement impressionné, pas besoin de rien penser, ils vous rappellent ce que vous devez faire. Génial. Je recommande ce concessionnaire à tous!
Got us our Jeep - Sean Rickerd
Dealt with these guys and the service was top notch from start to finish. Great sales guy, great vehicle.
Got all the upgrades I wanted!
Great services and fast - HHszk
Always welcomed well by the crew! Very friendly and quick service. They know very well my car and equipped with the pieces they need to fix any issue. Upon any problem after service, they will correct the situation rapidly. I strongly reccomend.
There to sell cars, not repair them ( on warranty of course) - Bucheron
If you want to buy a car it is probably a good dealer but stay away from the service. They have to make up for dodge low quality by giving you excuses or telling you don't know how to drive. At 30 000km on a Journey, brakes had to be done at the 4 wheels, discs, pads and caliper seized at the rear . Told them it wasnt normal. Been told i was too hard on the brakes... my other car is a honda and havent done the brakes yet at 100k km and drive it way harder than the journey. I'm now doing my service at another dealer even if this dealer is across the street from where i work, and traded the journey.
Livraison - Jaques
Personnel epatant nous n avons pas senti de pression a l achat on se sentait en famille,tout le monde est a l ecoute.nous nous sommes senti en confianceet si c etait a refaire on reviendrait
Respect des offres - Ghis
Oubli de m'a viser que le gps n'était pas activer après achat de mon Jeep Cherokee neuf...ca m'a fais triste après signature du contrat,il me demandait $600.00 pour l'activer,je crois c'est une erreur du concessionnaire...et aurait dû avoir compensation.....merci. J'ai acheter avant un Jeep Cherokee 2015 et mon gps était fonctionnel....c'est pourquoi j'étais certain dans mon nouveau jeep il était activer....il a eu vraiment un manque d'information du concessionnaire...
P.s. J'ai toujours eu un excellent service avant.....
Excellent Service - RAM_JLSY
Je suis client de Landry depuis plusieurs années et je suis toujours très bien servi au niveau ventes avec Chantal Desbois et au département de service.
I am a Customer of Landry since several years and I am always very pleased with the Sales department with Chantal Desbois and at the Service department.
AWESOME SERVICE - David Newman
Friendliest, helpful, problem solving masters. These guys will TAKE CARE of you and your car. If youre looking for a garage go to them. Theyre really great, great boss great employees. 10/10
Pire service a vie - Acloutier
Service horrible. Incompetent de A a Z. Explication sans queue ni tete de la part des commis et Directeur de service totalement absent quand on a besoin d'explication.
Professionnel et efficace - Crickou_wrangler
Le service est impeccable et le personnel (surtout Patrick) est sympathique et super efficace. L'accueil est parfait et aide à faire passer le temps d'attente quand le véhicule est en réparation
Total insptection - Bob
The car was on a reccall so we send it for a total inspection, still no recall job done, no tire pressure done, not detect a problem with the whell since no road test. I wonder what they do for an 100 $.
Dishonest. Deceptive. - J
Drove from Ottawa to buy a car with cash in hand, ready to buy. When I arrived after 2.5 hours of driving they started by dropping a $995 hidden fee on me (non-negotiable, of course), then offered me 12.5% of the value of my trade-in they initially quoted (I even sent pictures, VIN in advance)! When I tried to counter the sales person told me that I should have known that the initial quote was wrong, crumpled up the paperwork, threw up his hands and sent me on my way. I could not believe that they didn't make any attempt to keep me there. I mean, I clearly really wanted the vehicle! have to say that this was very deceptive and rude treatment. Before I arrived I was told I would be compensated for my gas. Empty promise. I was told that they had a deal where they were going to pay 125% of value on a trade-in. Lie. So disappointed. A lot to be said for dealing with honest people.
Terrible Experiance - 4u2nvinmtl
I bought my Jeep SRT from this dealership with an extended warranty. I was lied to about what would and wouldn't be covered on this extended warranty. In the end Quebec, Consumer Protection stepped in and helped me get my warranty money back but the whole experience left me with a bad impression.
I took it in for an on warranty repair I waited over 5 hours just to be told they don't have the part and was charged over $200 (no notice that there would be a cost), when I refused they said I won't get my keys back until I pay in full!
It escalated when they sabotaged my Jeep SRT after taking it in for servicing. I will never go back to Chrysler Laval.
Avoid this dealership at all costs. Don't buy a car or service a car at this dealership. They've even disabled their google review because their that bad.
Rude and unprofessional - Pilot fans!
Went to take a test drive and one of the salesmen (Guy) came with me. He was very rude - swearing and being very offensive. Later he told me I would never find the same car at the price I wanted, and made me feel stupid for even asking. Well, today I went and picked my new (identical) car for $1000 LESS than I offered.
Will never go back.
Bad experience - Done
I just visit today and want to buy grand carvan the sales man don't have a enough knowledge I was asking the lowest price they can go for new one and he don't want to tell me he waste my 3 hours over the never recommend anybody
Sophie Dagenais false representation !! - luci347us
Booked a test drive for a vehicle sold already !!! She call me at home to be sure I'll come the next day.
All the contact persons she gave me were absents (Maxime Laporte ou son Assistant Antonio Salgado) ... the present salesman having no idea I come and just told me the car was sold a few days before...Avoid if you care about your time !
bad service - punisherrrr
no respect promess! many error on my transaction. i will never recommend this dealer. the price of the vehicule is good but the service is poor