On 1/29/2013 8:49:00 PM jessica.gorber wrote:
Rallye Motors on Morton Ave in Moncton is shockingly dishonest. This is my first encounter with any company with such an extreme lack of integrity. Not once have I ever been so dissapointed, even shocked that I felt the need to post a review.
The company had an ad posted on Kijiji on Jan 26th 2013 with a listed price of $18,688. I called the dealer, test drove the vehicle and purchased it on Jan 26th 2013. While in the sales office, I was given a break down of numbers starting at $18,688 plus fees which ended in the 21k-22k range. That price was agreed on. After some waiting around for financing to go through, I was led into the financing office to sign the papers. My mistake was not reviewing those papers. Having trust, I see the number $21,987 at the top of the page and sign. Later that night I review those papers and see the price had changed to $21,987 plus fees ending in a total of $25,862.78
I honestly believed it was a simple clerical error and approached them the next business day to have it corrected. I was told that the higher price was the correct one. The Kijiji ad was edited Jan 27th to reflect the higher price!! I advised the manager the Jan 26th ad reflected $18,688. I was told that Kijiji takes 24-48 to reflect the company's edited price (which is false)and that it was not under his control. That prices do tend to go up with the season. (like Jan 26th is the season, right?) Rallye Motors will not honor the price as seen advertised on the day of sale. They have made that very clear.
Lacking the foresight, I decide to review them online after the fact. BBB rates them a D-, most of those complaints related to advertising and sales issues. CBC News carried a story into their investigation. All easily found with Google. Next time I will spend a little less time reviewing the vehicle I am buying and some time reviewing the dealer from which I am buying.
On 9/4/2012 11:34:13 AM pcsp wrote:
Hard to rate the dealer as such, since I only dealt with Amanda (via email). This salesperson, however, was excellent. She addressed my needs and provided options without the usual "hard-sell" approach. I would recommend her highly to all prospective buyers.