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first time purchase--- extremely delighted and happy - happyVWowner
Moe was exceptional. He did everything in his hands to give us an outstanding deal. Ricky was great in securing low finance rate for us.
Awesome - Gliambas
Bennie was amazing to deal with. Great sales staff and Emil the manager was just as amazing. Would recommend maple vw to all. Thanks for a great experience guys. Looking forward to do more business with you in the future.
good customer service - Vvolks
We dealt with Rodrigo at Yorkdale vw, he was knowledgeable, and not pushy.
Every time we called he called us back asap. He was most helpful with the purchase of our vehicle!!!
Great Service!! - Rose
I was just at VW, and I must admit the service I received from Jordan and Carl was above stellar. These two gentlemen provided me with great advise, service and overall great professionalism!!! I have been a VW customer for years now, and the service I've received from everybody lately has been amazing!!!! I am very happy with Georgetown VW and I highly recommend them!!!! What a great and friendly team!!!
Amazing Service from Michelle Carvalho - VW M+D
We just bought a VW 2017 Alltrack from Michelle Carvalho who was incredibly professional and helped us throughout our entire TDI lawsuit process and car purchase. Michelle is extremely respectful of the client and provided responses to all of our questions and concerns in a timely manner. She is definitely an asset to the VW Humberview team. Also, shout-out to Humberview VW on their staff diversity. It is refreshing to see in 2017 all genders and nationalities are represented in ALL areas: sales, service, TDI claims and mechanics. We would definitely recommend Michelle and Humberview VW.
Terrible service experience - Ben
Probably the worst service experience I have ever had...
I brought my VW Golf to replace the 4 tires. With alignment, that sumed up to about $900. After picking up my car I had a closer look and realized my 4 wheels have been scratched (few examples attached)! No need to say my wheels were absolutely spotless before the service. After sending an email with photos, 401 Dixie Service Manager agreed to repaint the wheels. I had to make 4 trips to the dealer to get them fixed (including one trip for nothing as the job was not done properly). I have requested to get a few words with the Service Manager to discuss about my disappointing experience. He told me I should be happy because my wheels look new while they were curbed before! Basically calling me a liar! I have opened a case with VW Canada customer. The last time they will ever see me there.
Worst customer service experience - Ali
It takes an hour and half to 2 hours to do an oil change even though I booked an appointment .
Their excuse is our regular wait time more than an hour.
They do appreciate customers and I would never deal with them again and I made a huge mistake by a car from this dealer.
Near L6R 3Y2
Leasing & Sales, Bramgate Volkswagen
Business Manager, Bramgate Volkswagen