25 British Columbia Nissan Dealers

As always my interactions with the crew were excellent - Tina

As always my interactions with the crew were excellent thorough service, friendly, helpful, informative and just plain fun. Lol. Probably not a term used alot for a business. But they are a crew with a great sense of humor!!!! I always say why not have fun while doing business - and they certainly deliver!!!! It's part of what keeps us coming back. :)

Bought a new Qashqai from this dealership in early Feb. - Mike.barb

Bought a new Qashqai from this dealership in early Feb. The sales associate Jag Sahota did a fantastic job of convincing me to lease a new Qashqai, as I had only come into the dealership to service my existing vehicle. Jag and the other members of the sales team were very professional and courteous.

I recently purchased a vehicle from West Coast Nissan. - peter.maddalena

I recently purchased a vehicle from West Coast Nissan. The pricing was extremely reasonable and our consultant, Evan Joo, was very knowledgeable and helpful throughout the process. He has done multiple follow-ups since then. I would definitely recommend!

I had my Altima in for spring oil change and check up - icon13

I had my Altima in for spring oil change and check up always see Michael. He takes good care of me and my car. Exceptional advisor very efficient always a pleasure to see.

Good follow up and dealer response, detailed explanation - Cat

Good follow up and dealer response, detailed explanation of new vehicle. Friendly and helpful staff.

Hardil was efficient and straight forward in dealing with - David

Hardil was efficient and straight forward in dealing with us. We reviewed 10 different dealers and felt comfortable with the dealership team. Thank you

Great people working in the sale and Finance team. - Siamak

Great people working in the sale and Finance team. Had a very good car buying experience.

Great team of individuals at this location. - lgao0612@gmail.com

Great team of individuals at this location. I've had the pleasure of dealing with multiple people in different departments and they run a well oil machine!

I was sold extra insurance I didn’t need and I was not - shannon

I was sold extra insurance I didn’t need and I was not honored what I was told. I have tried to call and get answers and no one returned my calls . Super disappointing as they sure were nice trying to sell me a vehicle, but didn’t hold their word…

I was SOOO impressed with the service department. - glenrwhitehead

I was SOOO impressed with the service department. They REALLY looked after me (and my Murano). It was just having my winter tires switched to summers, but they went above and beyond!

"Either tow your car from our dealership or put 4 new - SUKH

"Either tow your car from our dealership or put 4 new tires on it" I assisted my elderly mother when she damaged a tire beyond repair on her 2017 Nissan Rogue. We could not find the wheel bolt lock key. I approached Steve Hannon at Applewood Nissan Langley to purchase a new one and was told that I would need to bring the vehicle into the shop to purchase one and that they don't lend out their master bolt lock keys. I had the vehicle towed into this dealership. When I arrived I requested to have them remove all 4 wheel bolt locks off using their master key and replace the temporary tire in the place of the damaged tire. Steve Hannon told me that it is their company's policy to not do this as it is possible that I wreck the differential by driving the vehicle with a temporary tire on it. He told me, "Either tow your car from our dealership or have us put 4 new tires on it". I returned a short time later that day and sited pg#429 of the Nissan owner's manual saying that there is no warning stating that I could wreck my differential by driving on the temporary tire that Nissan provided with the car. If Nissan did not want me to drive on a temporary tire they would not provide one. He then had the spare tire installed and removed the wheel lock bolts. I drove away. I wrote to Nissan Canada about my experience who directed me to speak to the management of Applewood Nissan. I wrote to Lyle Menagh who has not contacted me.

Tried to book a simple service by phone . - R

Tried to book a simple service by phone . . . . . this latest service booking person obviously didn’t know cars and was unable to answer my questions. Tried to speak to a Service Advisor (via the reception) but nobody answered extension line or called me back (4 attempts too). I phoned again later and got through to the Service Manager who said he was the only one in service today (?); it only got weirder with this guy . . . . .how do they get jobs dealing with the public? You certainly don’t insult customers trying to give you business! That was my limit with Nissan of Duncan, I’ve said “never again” with their service too many times before and this time I mean it. Oh yes, my Xterra is great, unlike Nissan of Duncan.

I made my final payment in house at Northland Nissan. - Stolen From

I made my final payment in house at Northland Nissan. Kyle Wilson took my money but never sent it which led to collections trying to take my paid for truck. Peter Sia admitted that they sat on my money for months and never sent it and not only refused to email me a follow up regarding their mistake but laughed at me for wanting it in writing that they eventually did send the money. How can someone treat a client so poorly, to the point of laughing at them for wanting a confirmation of a bill paid, be awarded the service awards he’s received as well as be placed in a position of authority like that? After what he put me through, I will never buy from them ever again or recommend them. I literally had to begin pressing charges of theft before he would make the payment. Avoid this dealership at all cost! Nothing but egotistical crooks! Absolutely shameful excuse of a human being.

Had new front brakes installed this morning Thanks to Sam... - .bob

Had new front brakes installed this morning Thanks to Sam for another great job. He has kept my Murano in very good condition ever since I first went to Jonkers.

The wife and I would like to thank King George Nissan for - danstuccoman

The wife and I would like to thank King George Nissan for all the help they provided in making our buying of the car a memoral one. special thanks to Justin for bending over backwards in putting a deal together. We will recommend you to all our friends. Thanks again . Dan and Sharon Hewitt from Victoria.

Excellent Dealership. - Charley

Excellent Dealership. All staff were exceptional. We would definitely buy there again. 10/10 for all departments.

Great service and ways friendly. Any questions I had were... - Aidan

Great service and ways friendly. Any questions I had were answered with great detail. The truck I bought had a part missing and within a week of me buying it they called me back to install it because I lived out of town. I've had no issues and if i do I know they will be able to help me.

Saw a car and was helped by a sales person named Kyle, - Dr. Green

Saw a car and was helped by a sales person named Kyle, who lied to my face on two occasions about the car. Said the car was in a small accident but the repairs were made and there is no damage (car had large dent near the back with paint missing) and that the quote he gave me was for the whole 'off the lot price', but it actually included lot fees which are undisclosed, so no idea how much they will be. He also tried to say that there is a 'special sale on' just for you the next couple of days in order to pressure me to buy quicker. Said there was a big discount and promotion, but the hidden fees were still there, and likely more than made up for the 'special sale'. Very shady sales tactics, and will not be getting my business.

Brought my 2012 Nissan Maxima to Southside on May 16, - CTP1964

Brought my 2012 Nissan Maxima to Southside on May 16, 2023, to have them program an after market key fob. 1.5 hours later I was told the fob could not be programed, fine. Another hour later they tell me that they can not reprogram my original factory Nissan fob, and that they have disconnected the battery and have to have my car over night, not so fine. This morning, they call to say my car is done, that the reprograming was an issue with a fuse, but they still could not program the after market fob, fine. Walk 2.8km to Southside, the guy tells me stuff I was already told on the phone, then tells me it is $179.20 to not do what I had originally brought the car in for. Not fine at all. He explained that I had to pay for the the time that was spent on the car. So let me see, Southside did an inspection of the car, which was not needed, nor did I ask for, Southside, washed the car, which was not needed, nor did I ask for. Southside did not/could not program the fob that I brought in, which is what I asked for and needed. They wasted 2.5 hours of my time, which I guess to Southside is worth nothing, and left me without a car for half a day. Southside Nissan will not see any future business from me.

Tara in the service dept is wonderful to deal with. - Shelbygt428p

Tara in the service dept is wonderful to deal with. Recommend them highly and appreciate there efforts.

I am writing to express my deep dissatisfaction and - lgordon

I am writing to express my deep dissatisfaction and disappointment with the installation of windshield wipers on my vehicle at this establishment. I feel compelled to bring this matter to everyones attention and share my experience, as I believe it reflects a significant lapse in the quality of service provided by this company. On Jan 20th, 2023, I visited this service centre to have new windshield wipers installed on my vehicle. Two months after the installation on March 31st, 2023, I noticed that the wipers were not functioning properly after I had raised them to scrape snow off the windshield. They were making a funny noise and when I inspected further I noticed one had become loose and came off easily as I was attempting to fix it. In this process the wiper arm snapped back into place and cracked the windshield glass. After ensuring that the windshield blades were faulty by the service technician the replaced the windshield glass, I promptly returned to ensign pacific to address the issue and request a resolution. Regrettably, the customer service I encountered with Will Reyes during my visit was equally disappointing. The entire staff seemed disinterested and did not take my concerns seriously. Despite my insistence that I be reimbursed for the broken windshield, my request was met with apathy and a dismissive attitude. I was astounded by the lack of attention to detail and the substandard workmanship exhibited by your technicians. It is unacceptable that such a basic task was not carried out correctly, considering that it is a routine service provided by your company. As a result of this poor service, I had to endure additional expenses to rectify the mistake made by your technicians. This incident has not only caused me frustration but also eroded my trust in your company's ability to provide reliable and satisfactory service. I firmly believe that it is essential for businesses to be aware of the impact their actions have on their customers and the reputation they hold in the community. Furthermore, this company needs to review training procedures, quality control measures, and customer service protocols to ensure that such lapses do not occur in the future. Customers should be able to rely on your company for professional and reliable service, and it is crucial to uphold these standards consistently.

Leased a new Rogue through Courtenay Nissan and the - Erik Largo

Leased a new Rogue through Courtenay Nissan and the service was exceptional, I got all the information I wanted in a timely fashion and paperwork was quick and painless. Thank you!

Very rude sales staff - Chetna

The worst car sales staff I have ever had to deal with. First, we waited over 20 mins and no one was available to assist. We left a number and requested a call back - the person who called asked me to get a quote off the internet. Then he asked whether I was interested in doing business with them. Then I said I was and was looking at finalizing the car in next couple of days and I could return to the showroom to discuss the best deals in 30 mins. I was told they cannot assure even an appointment. Worst, this guy asked me whether there was another Nissan dealer closer to home where I could go to. Excessively rude people. Definitely not going there again and would certainly not recommend them to anyone. Avoid at all costs!!!