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Awesome ! - MGM87
Great deal, lowered my interest rate big time,super friendly,exceptional service and just a excellent place to do business. A big thanks to James Robertson and the "credit genie" Kal Basi.
Always a pleasure - Christine Boisseau
We have bought a few cars from Okanagan Chrysler Jeep Dodge and the experience is always great. The entire team is excellent and Raylene was awesome from start to finish. She is very knowledgable and great to deal with. I highly recommend her and this dealership!
Great Customer Service - RMK
Customer service was Great - Norm is a very good and honest Sales Person. It was a smooth transaction and I hope the car will perform as good as it looks.
Great Service - Gabi123
We had a great experience buying our car from Rocko; he listened to our needs and came prepared to our meeting. He walked us through the process step by step, so the purchase was easy and comfortable. In all, great dealership and great people!
Good stuff - Brody
I went in with the intention of just browsing and I walked out with a new Challenger. David found me what I was looking for and stayed late on Sunday to make sure I went home with the car. Couldn't ask for more than that. The low pressure, laid back, honest sales style is really what sold me, much better than my previous car buying experiences. David and Kevin are the dream team!
Great Service - Shelby12
Lovely people, good service, clean store, fast service, easy steps to lease or finance. Good selection of cars and SUV's. Great experience from start to finish.
The Best in BC , - WDforsyth
I just have to thank O`Connors for My Best experience to date . Been looking for 4 mon. , Kevin greeted me with a friendly hand shake , and complete knowledge of the off brand vehicle I was interested in . Treated me like I was buying a new Viper . Excellent salesman ,and a nice guy . I Was treated like I was the only person in the place . Ms. JJ the beautiful and intelligent young lady , kept me smiling , and looked out for all my best interests .You two are the best ,Thank you for a Great experience .Looking forward to my first service . Thank you again .Wayne forsyth
Top Reviewed Specialists At This Dealership
Friendly, helpful staff - Seabadger
I was at several other local dealers before I came to Skookum. Paul approached me and was real friendly and asked me several questions about what I was hoping to buy. We narrowed it down to a new Cherokee Trailhawk. The process went so smooth. Steve and Bernie did the appraisal and we arm wrestled a little on the trade value but in the end we both agreed on a price, It took about another hour to get through finance and I was driving away at days end. Ditto's to Paul and the staff at Skookum.
My jeep wouldn't start. got me going in 2 hours! - The SWansong
Shane in the service got me going in a few hours with no appointment I was thankful for them bumping me in when I just showed up. They fixed my issue and got me going I was also surprised when they called me a few days later and followed up to make sure my jeep was still running ok! Great service, they went above and beyond.
Great purchase and great service and parts help! - StaceyF
I just purchased a new Ram 1500 and the parts and service deptartment were awesome! My truck looks terrific with a lift ,tires wheels and flares . Thanks to everyone who helped with my purchase , Steve, Dave Girling , Jason Spyksma , Rick, Nigel , Josh, Cory, nathan , Pat Vedder, Henry Fitzpatrick, and even Mat Bogan for the awesome clean!
Excellent service! - Justin
I have had the best experience dealing with Willowbrook Chrysler. The entire staff was great, and very accommodating. I will recommend this dealership to everyone. I will return to purchase from this family, friendly dealership again in the future. I would like thank the entire staff for the best service.
A refreshing sales experience. - Jeep2017
I have purchased several Dodge/RAM/Jeep vehicles over the years and this was by far the best sales experience that I have encountered. Jonathan was easy to deal with and treated me like a customer as opposed to a sale.
Reccently bought a new Jeep Wrangler from Harris dodge. - lflath11
A big shout out to everyone involved in helping me purchase my new Jeep Wrangler!! I was having some issues with my 2011 jeep and was looking into trading it in on a new jeep.I brought my concerns to the service manager and voiced my desire to trade in my jeep. He listened to me without judgement and took me to meet the sales team to investigate my options. Everyone from the sales person to the manager and financial department and the insurance representative treated me with the outmost respect and worked A very special thank you to my sales person Lawal that went over and above to ensure I was completely satisfied and went away a very happy customer!!
Amazing team - Tina09
I want to thank Rick, Warren, Lee and everyone else involved in finding us our 2016 jeep Cherokee trailhawk! We were dealing with another dealership before who was giving us the run around when they didn't bring in the vehicle We were promised. I then went to woodgrove Chrysler and they went above and beyond to get me my dream jeep! I want to thank everyone there for turning my car buying experience from bad to good!
Worried about other customers. - Brandon Wetherill
I had a tire replaced from their service department that turned out to be defective, so I had to bring it back to get it replaced. No big deal. Now, where my problem lies is with how they dealt with the issue. When I spoke to someone on the phone, I was told that my tire would be covered under warranty, and it would be replaced, and I would be on my way. But what actually happened was, they replaced my tire, and told me that I had to pay for the replacement tire (for the defective one that was initially sold to me) and then wait for it to be sent and inspected by Goodyear, before I can get my reimbursement back. $264.17. That didn't sit well with me, considering that I was told I didn't have to deal with that hassle when I called in. So, I pay and get the tire replaced and leave. On Monday, I came back to the service department to ask for a tracking number for the tire. Seeing as I still technically own the tire that is being sent back to Goodyear, I wanted to know that it was going to make it there OK. They person at the service desk told me that the person that installed my tire wasn't in, and I had to wait until Tuesday to get a call back from them regarding my tire. I never received a phone call, so I came back again to the service department asking for a tracking number, that is when I was told it would take a week for an answer. And I said again, I want a tracking number for my tire. After that, the person I was dealing with talked with a couple othe employees, and finally came back to me saying that, "I didn't realize that we have a Tire Protection Plan, and we will be able to give you your (my) reimbursement back today." Now my issue is, why didn't these people know this from the get go? I mentioned that I was told that I wouldn't have to pay again. But the person at the service desk said I was told wrong and that they will have to deal with that issue. I truly feel like I caught them in some sort of scam, and they did what they could to quickly and quietly cover their backs. I bought my vehicle from this dealership, and thought that they might have a little more respect for their customers. I was wrong. I will never recommend this dealership to a single soul.
Happy couple soon to own a challenger - Happy couple
Thank you so much to our Sales Executive Jamal for being very genuine and honest. As well as Kim for helping us out! Cheers!
Highly recromemd their services!
Dayton + Kaelyn
TERRIBLE FROM THE START!!! - mtymo
Friends and family.... please pass on the word NOT to purchase any vehicles from Coquitlam Chrysler. They cashed a large cheque of ours before we were even approved to purchase anything, and then tried to approve a deal we didn't agree to in person ....and that was more expensive. I had a feeling they would try to do this and I took the money out of the account and the cheque bounced.
Great Dealership With Great Sales Staff - Tim A McLeod
I went into Bill Howich to look to upgrade my vehicle for myself and my family. I had the pleasure of meeting a great salesman who was very open and honest with me. He helped us to pick out the perfect vehicle for our needs and made the experience a lot of fun. Every step along the way the staff were polite, helpful, and made us feel very welcome. I highly recommend anyone looking for a new vehicle to go to Bill Howich Chrysler.
So easy - Dunlevy75
Super easy painless experience. I have 3 boys 2.4yrs,9,13 . They had us out and driving after we agreed on #s in less then 2 hrs. No hassle and next to no work on my part. We traded up and are quite happy with the outcome recommend Willie to anyone serious about buying a car.
Dealership and Sales person review - Unlimited
This review is late in coming, but better late than never. I wasn't looking for a vehicle late last year, and yet there was a beautiful 2012 Jeep Wrangler Unlimited. Michael Chidley was helpful to say the least and the process from start to finish was more than I ever expected from a dealership.
My wife and I were pleasantly surprised, and Michael along with other staff members were pleasant and respectful of our needs and any concerns we may have had.
I am very grateful for the such an open and straight forward experience. I would recommend Michael Chidley at Carter Dodge Chrysler Ltd; 4650 Lougheed Hwy in Burnaby to anyone looking for quality sales and service.
Five Star rating without question.
Out of Town Promotion / Sales Manager is unprofessional - Sad with no Ride!
We were told about the out of town program, and all the promises to make the switch to Fernie Chrysler. After a month of being lied to , not getting calls back and waiting on a vehicle that was not even ordered, but we were told it was! I was asked to make another drive up , waste my day off, and i would have fuel paid, and lunch bought, and that we would find me another vehicle, I had to ask for the fuel to be paid, did not get any promised lunch, made an agreement on a second choice as the sales manager screwed up my first choice,, Only to find out on the Monday we would be lied to yet again! (he changed what we agreed on with 2 witnesses ! I would not recommend this dealership for the hassles and the unprofessional way the Sales Manager treats you. Its sad as the other employees there are so great and they loose all the business I would have brought , as well as the commissions deserved by them. I did write an email to the dealer/principle and was told he was looking into it, and would get back to me by last weeks end. Guess what Never heard a word... Still so shocked that in this economy and the damage social media can do, that I still was treated so terribly... PS they do not honor the out of town program so don't waste your time driving up.. The sales manager doesn't even know his products or what is posted on the webpage...
New Compass - KEN
Helpful and attentive sales staff like Adam who explained this new Jeep Compass vehicle very well and exceptional assistance from Graeme in parts when ordering some accessories
FRIENDLY STAFF - Janet J
I GET GREAT SERVICE EVERY TIME I VISIT. STAFF IS FRIENDLY AND REALLY GO THE EXTRA MILE FOR THEIR CUSTOMERS. PLUS THEY SPONSORED MY SON IN RODEO 3 YEARS IN A ROW!
Excellent experience! - Boomer, rocks 2008
I searched for the perfect truck to meet all my needs but continually found dealerships pushing trucks I did not want. When I contacted Parksville Ram I dealt with salesman Tim. Tim was professional, courteous, product knowledgable, and honest. Prior to contacting Parksville Ram I learned 95% of Ram dealers are marking up there prices (dealer markup) significantly ($4-5000) to cover Ram incentives. I was offended...it's bad and dishonest business practice to me. Thankfully Parksville Ram is one of the few that doesn't add dealer markups and prove it when prices are broken down. I purchased my Ram 3500 longhorn and love it. Tim ensured a pressure free environment and followed up after I made the purchase. Thank you Tim and Bruce (owner) I appreciate your sale ethics when so many other dealerships lack.
Terrible experience...will never go back - Truckin Mama
This was a rip off artist at work. This dealership is a sham...I bought a close to 60,000 dollar vehicle and they still had the nerve to run my window on my trade in through my insurance. No Oil changes nothing thrown into the deal. They were never open and forthcoming with information and I have caught them in an illegal transaction. Im so sorry I gave them my business. I trade in my truck every two or three years, he got one sale, GRANT will never get another.
Fun with Ernie! - AverageMoe
Ernie Ware spent the day with my family taking us through the models of minivans we were interested in. I'd already done my research online, but Ernie picked up on some things I couldn't find from reviews and dealer websites.
We didn't feel any pressure, and genuinely had a good time with Ernie - he's a fun guy! We made the purchase at our pace, and Ernie got his sales manager to meet the price I'd brought in from online.
All in all, very smooth - I'd highly recommend dealing with Ernie!
Excellent Trade In Experience - ACRBailey
Fawzi was spectacular to work with. He went above and beyond to get us what we were looking for at a price we could afford! He gave us the best trade in price and we drove away with a stunning new vehicle! Thank you Fawzi. You made what can be an unpleasant experience so enjoyable! Will see you for our next vehicle.
stressful and hostile - paul young
i had a bad experience with this dealership. i was about to trade in my car.
i have even made a deposit. but a few factors made me change my mind. christine glen my agent is nice . at first she would agree to my terms. but later on doesn't keep most of her promises. but would just tell me - "i don't want to argue with you. i don't know what to tell you. i can't do anything about it".(like the waiving of my doc. fees, and fixing the sensor on the bumper. that we agreed upon).then theres also one agent mark long, when i was talking/ negotiating with christine, out of the blue. he said interrupted me and told me that "this has to stop!". i never even met him. i think for me its a bit rude and uncalled for. customer like me has right to negotiate the various issues of the car im going to buy.
and lastly i talk to till, finance manager. i ask her to help me refund my deposit. she told me that brock ( manager) wants to have a chat with me in a while. so i waited and called, even left a message with the receptionist. but after few days. he never called. so im just wondering if this dealership really cares about their customers? and why do they treat them like garbage? just saying from my observation.
Payam Riahi is really well trained , Professional dealer - sama aliedani
Payam Riahi is really well trained , professional , reliable in his job. He is really helpful ,and he spent with us much time to make sure we get a good deal. He can negotiate the price for you and he make sure you get a good deal with good monthly payment. Overall, all staff and the manager are really good and truthful people and I recommend you go and visit the company I'm sure they will find you a good deal.
Good luck to him and for everyone work there!
Out of Towner Good Service - Ralph
Showed up 8am Saturday on a long weekend, no appointment and they had my car in and diagnosed in half hour.
Chose not to have them replace the part as I was due home before part would come in.
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