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Matts the man - Brycenlindstrom
Awesome to deal with, super friendly service , quick , finds you what your looking for ,all around a wicked place to buy a truck , next one will also be from you guys thanks a lot ! Cheers
Experience at Okanagan Chrysler - 2most satisfied customers
Konstantin was professional and truly listened to our requests. I walked away with believing he is a man of integrity and will for sure tell all I know about this dealership and Konstantin.
Thank you Langley Chrysler - STum
Langley Chrysler is our go-to place for vehicles. This is our 3rd vehicle with them and they have never failed taking care of our family's needs. Thank you to their wonderful team!
Just the BEsT customer service ever!! - Laura Cascanette
Joe REALLY listened to me and found me the perfect vehicle for me. Go to Joe!! I even get some complimentary car washes. The best part was the LOW pressure sales tactics...priceless after having bad experiences elsewhere with HIGH pressure salesmen
Great experience - Andres123
“ I went in expecting to purchase a vehicle right away. I didn't even want to consider a new vehicle thinking it was out of my price range. Tano Vieyra took the time to give me all of my options was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly. I highly recommend Tano Vieyra at Columbia Chrysler .
Service - Snowy
The radiator from our car broke,we went down to the dealership, got fixed on the same day great thanks a lot .
The only thing,I asked for a replacement car for one day or till our car is fixed. The answer was NO because the are just for ICBC claims.
We are customers since 9 years nver went somewhere else. Maybe not the best customers because till now we both just 2 cars
Best service ever. Found the right car. - Marilyn Tanguay
I was in an accident that totalled my car. Started shopping around which was hard since I didn't know what the pay out would be for the old one. Went to O'Connor and dealt with Bill Reid. He was very up beat and funny. I was looking for a jeep but soon realized the pay out wasn't going to cover getting one and I had to stick to a strict budget. Bill was patient and showed me a number of used Journeys. My friend has one and I liked the way it drove so that was my second choice. When the money came in Bill was very helpful in finding the right car within my budget. I love my new 2013 Journey. Thanks Bill. You're the best. And thanks for returning the rental.
Top Reviewed Specialists At This Dealership
Friendly, helpful staff - Seabadger
I was at several other local dealers before I came to Skookum. Paul approached me and was real friendly and asked me several questions about what I was hoping to buy. We narrowed it down to a new Cherokee Trailhawk. The process went so smooth. Steve and Bernie did the appraisal and we arm wrestled a little on the trade value but in the end we both agreed on a price, It took about another hour to get through finance and I was driving away at days end. Ditto's to Paul and the staff at Skookum.
Katrina is Great! - Pamela
After I gave up on those creeps in PG I made the drive south to Quesnel and went to Regency Dodge.
What great service from Fatima at the front who greeted me to Katrina in sales.
I highly recommend them.
My jeep wouldn't start. got me going in 2 hours! - The SWansong
Shane in the service got me going in a few hours with no appointment I was thankful for them bumping me in when I just showed up. They fixed my issue and got me going I was also surprised when they called me a few days later and followed up to make sure my jeep was still running ok! Great service, they went above and beyond.
Go see Jonathan - balchand56
he is very good sales person and I will try to bring for more customers for Jonathan. I recommend anyone looking for a new or pre owned vehicle to come and see him. I am very happy with my 2011 Toyota Matrix purchase!
Very fast, fair and efficient - Neil17
From an initial inquiry online, I was put in touch with Tracy who found me exactly what i was looking for, within the budget I had. Overall extremely happy with the service I received, Joe listened to my concerns and help configure an extended warranty package that suited my needs / driving habits. They even stayed late on a Sunday afternoon to ensure I was completely satisfied with my purchase.
Dodged fixing warranty work until time ran out - Jeepcompass123
I bought my jeep in Vancouver and had a great experience at the dealership there. When I relocated to the Cranbrook area and started going to Cranbrook Dodge it was nothing but issues. I had extended warranty on my vehicle, as I am a woman and am fairly uneducated in the automotive world. I expected this package would help me care for my vehicle for the first four years and that I would be able to trust local dealerships to help me when issues arose.
I have been bringing my Jeep Compass into Cranbrook Dodge for the past 6+ months for the same problems that they do not seem to be able to fix. They ran out the clock on my warranty and now I am past the 100,000 and I still have these problems that were identified by me around 60,000kms. I am so frustrated to have such terrible service on my car and will never go back or buy another Jeep/dodge because of this.
After all this, as soon as I went over on my warranty the dealership magically discovered some ways to fix my vehicle that would have been covered under warranty had they found them on the previous visits. They came with a $500 price tag just to fix one of them. Their attitude was completely unapologetic, despite me having been to the dealership for the same issue sometimes 4 times in one month!
Their reputation in the community is terrible and I now understand why. This is the worst service I have ever experienced with my vehicle and will be writing to Jeep Canada to let them know about their dodgy service and lack of attention to issues on warranty work. I wouldn't recommend this place to anyone and myself will figure out a different place to get my maintenance and now huge repairs done as I do not trust their work.
Bought a vehicle - Andrew123
Actually enjoyed the process. The finance manager was kind, courteous and thorough. After going to three other dealerships and being treated terribly, we were definitely feeling uncomfortable walking into another. From the moment we walked in we felt accommodated and respected. We were only shown vehicles we wanted.
Exceptional customer service. - Adawnica
Would recommend Woodgrove Chrysler to anyone who will listen. Lee MacDonald will provide you with the upmost respect and customer service. Will go above and beyond to get you want you want and what you need. With NO pressure.
Extremely happy customer A&M Leblond.
Excellent service! - saj123
Went in to buy a used jeep, but with Nick's help we ended up buying a brand new 2017 model for a good price! Great dealership with excellent staff. If looking for a car we 100% recommend buying from Nick at Coquitlam Chrysler.
32000 KM Service FOB Replacement - Brian Halloran
They phoned to confirm appointment but never said they did not have the parts. Passing the blame even though they had a week to get authorization. I know prices are subject to change however my son-in-law had his truck serviced at another dealer almost $400.00 cheaper. Never called when truck was ready. Was told part would be ready the next day no one called. Left message with service manger to find out what was going on no call back. Regret buying the lifetime oil package when I bought the new truck. The service department is the worst I have dealt with in 63 years. It is sad because the sales department was the Best when I bought the new truck.
buying a new jeep - Cathy 123
my husband and I were looking to purchase a new jeep. Had a 2006 liberty from new and loved it. we started looking around for a new jeep, and had a bad experience at the dealership on marine drive. we like the jeep lineup of vehicles and tried a couple of other dealerships. Meet Michael Chidley at Carter Dodge Chrysler Jeep and he went out of his way to find us the vehicle that we purchased. Thanks to Michael, a very nice man. Will come back to this dealership again.
Service Level - jeep
Dealt with Manny and what a service he provided. Awesome knowledge of what he sells.
Same cannot be said of Financial Manager and Lady Manager on shift.
Great Dealership With Great Sales Staff - Tim A McLeod
I went into Bill Howich to look to upgrade my vehicle for myself and my family. I had the pleasure of meeting a great salesman who was very open and honest with me. He helped us to pick out the perfect vehicle for our needs and made the experience a lot of fun. Every step along the way the staff were polite, helpful, and made us feel very welcome. I highly recommend anyone looking for a new vehicle to go to Bill Howich Chrysler.
Disappointing - misha
Went for first oil change; when we bought vehicle, were told we had 5(?) years of free oil changes with the package we bought, but had to pay for the oil change - 1/2 price this time. Went for a run while I waited, jeep being washed when I got back so I went and sat in the lobby. 45 min. later wandered back into service area and was greeted with "oh, didn't he bring your key around to you?" Well, no, I had to come looking for it. He did apologize, but really, it wasn't especially busy, I shouldn't have had to go looking for my key. We've dealt with Toyota for the last 10 years with two different vehicles and they are by far one of the best auto companies we have ever dealt with. If I hadn't wanted a wrangler for years and years I almost wish we would have stuck with another Toyota. Really disappointed so far. Hope things improve since we're in it for the long haul now.
FRIENDLY STAFF - Janet J
I GET GREAT SERVICE EVERY TIME I VISIT. STAFF IS FRIENDLY AND REALLY GO THE EXTRA MILE FOR THEIR CUSTOMERS. PLUS THEY SPONSORED MY SON IN RODEO 3 YEARS IN A ROW!
Attempted to buy a vehicle. - Andrew123
Went in looking for a specific vehicle. I was shown EVERYTHING BUT that vehicle. I asked the financial guy to run the numbers on a SPECIFIC vehicle. He said he would and would call me back. We called him back TWO DAYS later...he didn't run the numbers on that car. BUT he ran the numbers on another car...that we specifically stated we didn't want!! He AGAIN stated he would run the numbers on the vehicle we wanted and call us back. We're still waiting...it's been 5 days. We decided to head up the road to Harris. Got the vehicle we wanted for 10,000 less than at wille.
Excellent experience! - Boomer, rocks 2008
I searched for the perfect truck to meet all my needs but continually found dealerships pushing trucks I did not want. When I contacted Parksville Ram I dealt with salesman Tim. Tim was professional, courteous, product knowledgable, and honest. Prior to contacting Parksville Ram I learned 95% of Ram dealers are marking up there prices (dealer markup) significantly ($4-5000) to cover Ram incentives. I was offended...it's bad and dishonest business practice to me. Thankfully Parksville Ram is one of the few that doesn't add dealer markups and prove it when prices are broken down. I purchased my Ram 3500 longhorn and love it. Tim ensured a pressure free environment and followed up after I made the purchase. Thank you Tim and Bruce (owner) I appreciate your sale ethics when so many other dealerships lack.
Terrible experience...will never go back - Truckin Mama
This was a rip off artist at work. This dealership is a sham...I bought a close to 60,000 dollar vehicle and they still had the nerve to run my window on my trade in through my insurance. No Oil changes nothing thrown into the deal. They were never open and forthcoming with information and I have caught them in an illegal transaction. Im so sorry I gave them my business. I trade in my truck every two or three years, he got one sale, GRANT will never get another.
Awesome experience to purchase my first car - Bryand23
Was looking to purchase my first vehicle and the help I received from Fawzi was outstanding. He made my first experience very memorable with his very friendly attitude and just his determination, he sold me on the car instantly and it was just what I wanted! I had to drive to Kamloops that night and he made that possible for me and I'm very thankful for his service and the service of the whole staff as well! Great work and I look forward to dealing with you guys again
stressful and hostile - paul young
i had a bad experience with this dealership. i was about to trade in my car.
i have even made a deposit. but a few factors made me change my mind. christine glen my agent is nice . at first she would agree to my terms. but later on doesn't keep most of her promises. but would just tell me - "i don't want to argue with you. i don't know what to tell you. i can't do anything about it".(like the waiving of my doc. fees, and fixing the sensor on the bumper. that we agreed upon).then theres also one agent mark long, when i was talking/ negotiating with christine, out of the blue. he said interrupted me and told me that "this has to stop!". i never even met him. i think for me its a bit rude and uncalled for. customer like me has right to negotiate the various issues of the car im going to buy.
and lastly i talk to till, finance manager. i ask her to help me refund my deposit. she told me that brock ( manager) wants to have a chat with me in a while. so i waited and called, even left a message with the receptionist. but after few days. he never called. so im just wondering if this dealership really cares about their customers? and why do they treat them like garbage? just saying from my observation.
Fun with Ernie! - AverageMoe
Ernie Ware spent the day with my family taking us through the models of minivans we were interested in. I'd already done my research online, but Ernie picked up on some things I couldn't find from reviews and dealer websites.
We didn't feel any pressure, and genuinely had a good time with Ernie - he's a fun guy! We made the purchase at our pace, and Ernie got his sales manager to meet the price I'd brought in from online.
All in all, very smooth - I'd highly recommend dealing with Ernie!
Fall Far From Grace - MoparMan
Lost all good mechanics. Matt Rambold Etc. Lost best Service Manager ever in David Yaworski. Parts woman Kalika Martin, Gone. Looks like Buck Zroback from Cranbrook Dodge Didn't pan out. Good call bringing him in to replace David. Service Center only has one technician left. What joke this place has become. Always be weary of new owners, and different policy's/procedures. No longer right on the corner, definitely not right on the price. Pathetic sales staff/staff all around. Stick to Cranbrook. Nelson or Trail for Chrysler Service.
Terrible - D1958
Never take your vechile into this dealership for servicing. They book appt times and dont care if you sir there all day even when you have an appointment. You pay 135 per hr for their service but your time sitting there is free.
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