Buyer Beware! - dorchester.kyle
Buyer Beware! Let me start by saying I love the Toyota Product my family has bought vehicles here for our last 4 vehicles. We referred other people to this dealership as well. Leased a Truck from Toyota City. 2023 Tundra. Mid January all of the safety features started saying they were not working and our Touchscreen/ Gps/ Bluetooth etc. stopped working. We got a loaner but we continue to make payments on the Truck and the loaner is not near the vehicle we are paying for. Fast Forward 10 weeks later still no truck. Last we heard from the Service manager was probably 4 weeks ago. Started to try to speak with GM - good at first but now is ignoring my emails. You might ask why don't you just turn the Vehicle back to them? Because they want $6700 from us even though we don't have our Truck - its a lemon, even though we have made 10 payments at full price while driving a much inferior vehicle, even though we have added a Tonneau Cover and Running Boards at our own expense. If you have read this far...Do yourself a favor and stay far away from this dealership or the Camrose dealership when they move.
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