29 Reviews of Zimmerman Honda - Service Center
WOW! I received the best customer service today from Derrick Constantino! I had a problem with my CRV computer. I am not very tech savvy ( AT ALL!) and he I received the best customer service today from Derrick Constantino! I had a problem with my CRV computer. I am not very tech savvy ( AT ALL!) and he was kind and patient and showed me how to get the ApplePlay to work. He spent 30 minutes on my issue. I was so happy to have it fixed because it is a great feature I use a lot. Thank you so much, Derrick! More
Salesman Mike Long and the finance person were very pleasant and willing to listen to my concerns and gave me a very fair deal per the KBB price guide I can't usually say dealing with car sales is a pl pleasant and willing to listen to my concerns and gave me a very fair deal per the KBB price guide I can't usually say dealing with car sales is a pleasant experience however this place made that a reality I initially went in for service and ended up making a purchase More
I had been a loyal customer of this dealership, but no longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did n longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did not resolve the issue. Did not notify me of the issue before the work was initiated. Instead, waited until the part was installed, basically leaving me no options. Management was very unapologetic and uncooperative. Will never purchase or get a vehicle serviced there ever again. More
I live in Davenport, but I prefer driving to Zimmerman Moline to service my CRV. Great environment, respectful, friendly and honest staff. Moline to service my CRV. Great environment, respectful, friendly and honest staff. More
After a long day at work, I bumped a curb, causing a large bubble on the side wall. We were to head out of town in the morning! Frantically, I reached out to Matt Rizzo. Even though he was off of work, large bubble on the side wall. We were to head out of town in the morning! Frantically, I reached out to Matt Rizzo. Even though he was off of work, he helped me navigate the next steps! I called Zimmerman first thing Saturday morning and Rich in service was MORE than accommodating. He had me bring it right in! He noticed I was due for an oil change, as well. I told him I’d schedule it for this week as I didn’t want to waste any of their time as they were working me in. He said they were happy to change the oil as they were putting the new tire on! What service! This is exactly why they will keep getting my business! More
Excellent dealership to work with! No games played during the negotiation of the vehicle price. Very up front! The service department is awesome also. Would definitely recommend to anyone! the negotiation of the vehicle price. Very up front! The service department is awesome also. Would definitely recommend to anyone! More
If I could award more than 5 stars I would! I am so incredibly appreciative of the kind, helpful, zero-pressure buying experience provided by the staff at Zimmerman Honda. From test driving to explorin incredibly appreciative of the kind, helpful, zero-pressure buying experience provided by the staff at Zimmerman Honda. From test driving to exploring purchase options, to financing, they made this process customer-centered, seamless, and worked beyond their normal work hours just to make sure I left in a safe, amazing vehicle to best meet my needs. I wholeheartedly recommend this dealership. Thank you Aaron, Sean, Jeff & Paul, and the other employees who stayed to help. make this happen as well! More
I was there for service work and wound up buying another Honda. Great service and Ben Jones the salesman, did a good job. I enjoy working with all the folks at Zimmerman Honda and have for years. Honda. Great service and Ben Jones the salesman, did a good job. I enjoy working with all the folks at Zimmerman Honda and have for years. More
Wonderful dealership from sales, service, finance. Aaron took good care of me (and my Dad) in the past. I went in for an oil change, came home in a new vehicle. Thank you Aaron, Ty, and Blake at Zimmerman took good care of me (and my Dad) in the past. I went in for an oil change, came home in a new vehicle. Thank you Aaron, Ty, and Blake at Zimmerman Honda. More
Best Service Experience My experience with Zimmerman has always been great. We purchased our Acura new from Bob Lindsay in Peoria but have serviced our care at Zimmerman nume My experience with Zimmerman has always been great. We purchased our Acura new from Bob Lindsay in Peoria but have serviced our care at Zimmerman numerous times. Their facility is great, but more importantly their service is great. I have worked with both AJ and Brent and they were both very helpful! We have another brand of car that we take to the original dealership and the experience is always unpleasant because they are always trying to sell you extra service. I like working with Zimmerman knowing that what is recommended is well explained and necessary for the performance and longevity of our car. Trust is key! Great job team Zimmerman! More