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Zimmerman Honda - Service Center

Moline, IL

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29 Reviews

29 Reviews of Zimmerman Honda - Service Center

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October 24, 2023

WOW! I received the best customer service today from Derrick Constantino! I had a problem with my CRV computer. I am not very tech savvy ( AT ALL!) and he More

by kaityogill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Constantino
January 20, 2023

Salesman Mike Long and the finance person were very pleasant and willing to listen to my concerns and gave me a very fair deal per the KBB price guide I can't usually say dealing with car sales is a pl More

by terrence.devine57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Castor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ruser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Nowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Long
January 09, 2023

I had been a loyal customer of this dealership, but no longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did n More

by CYCLONESTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Ralston
1.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Zimmerman Honda responded

Thank you for reaching out Steve, we sincerely appreciate your past loyalty to Zimmerman's and hope to resolve this. We are researching you service history of your Acura RDX from Nov 2022 and will respond within 24 hours regarding this, in full detail of documented facts of what happened with accepted and declined services. You may always reach out to discuss with Gary Ralston our Service and Parts Director or our General Manager RC Rogers. Thanks and have a great day!

Jan 10, 2023 -

Zimmerman Honda responded

Steve, Thank you for taking our call yesterday from RC, our general manager. We will continue to work directly with you to address your concerns. Thank you for your continued business and in working with us to resolve this as well. Kind Regards, Zimmerman Honda Management

June 27, 2022

I live in Davenport, but I prefer driving to Zimmerman Moline to service my CRV. Great environment, respectful, friendly and honest staff. More

by Francis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Staner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

After a long day at work, I bumped a curb, causing a large bubble on the side wall. We were to head out of town in the morning! Frantically, I reached out to Matt Rizzo. Even though he was off of work, More

by EAndrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Nowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rizzo
July 09, 2021

Excellent dealership to work with! No games played during the negotiation of the vehicle price. Very up front! The service department is awesome also. Would definitely recommend to anyone! More

by webs3vettes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Staner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Deriemacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ruser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Leibovitz
May 13, 2021

If I could award more than 5 stars I would! I am so incredibly appreciative of the kind, helpful, zero-pressure buying experience provided by the staff at Zimmerman Honda. From test driving to explorin More

by Love my CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Miguel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Penrose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Fortin
February 01, 2021

I was there for service work and wound up buying another Honda. Great service and Ben Jones the salesman, did a good job. I enjoy working with all the folks at Zimmerman Honda and have for years. More

by jr52722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Nowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Wonderful dealership from sales, service, finance. Aaron took good care of me (and my Dad) in the past. I went in for an oil change, came home in a new vehicle. Thank you Aaron, Ty, and Blake at Zimmerman More

by KaRon3477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Miguel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Pelland, Ty Kizer
July 27, 2020

Best Service Experience My experience with Zimmerman has always been great. We purchased our Acura new from Bob Lindsay in Peoria but have serviced our care at Zimmerman nume More

by Behrens79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Staner
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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