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Wellesley Toyota

Wellesley, MA

4.9
1,790 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,790 reviews

April 21, 2024

Kudos to Marcus squared, Mason and DeOliveira. There was no hard sell. I wasn't sure if I was going to buy new or used. However, when I saw the monthly payment for a new Rav4, used was my only way More

by Iamdragonlady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Houlihan
Apr 22, 2024 -

Wellesley Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

April 19, 2024

Marcus DeOliveira was outstanding. The man is a legend. Came in for a 2022 Tundra TRD Pro and he made the sale smoothly. Very knowledgeable. More

by Evidrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Wellesley Toyota responded

It's great to hear that Marcus was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

April 18, 2024

Purchased a Highlander Hybrid because we're having a baby; dealer insisted they couldn't go below $3k over MSRP. Felt kinda bullied and was pretty disappointed in their tactics. I found out later that t More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Apr 22, 2024 -

Wellesley Toyota responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shaun Fisher General Manager

April 16, 2024

Clear concise communication kept the situation calm! Did not allow me to stress about spending money on a car. Well done Nathan! More

by Sam1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wellesley Toyota responded

Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nathan and our team, and we look forward to working with you again. Shaun Fisher General Manager

April 11, 2024

It was a pleasure working with Mark at Wellesley Toyota. He was patient, courteous, and diligent in follow up. I highly recommend him. More

by alexbruni
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Wellesley Toyota responded

Thank you, Alex. It's fantastic to hear that Mark provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

April 06, 2024

I had Mark Welcome working with me to get a Toyota Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with ca More

by Maggie VW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Apr 08, 2024 -

Wellesley Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Maggie, for choosing Wellesley Toyota! Shaun Fisher General Manager

April 03, 2024

I am thrilled to share my exceptional experience at Wellesley Toyota, made possible by the outstanding assistance provided by Alex Luka. Alex's professionalism and expertise stood out immediately. H More

by Charlotte Boccard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Luka
Apr 03, 2024 -

Wellesley Toyota responded

Hi Charlotte: Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Alex, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

March 31, 2024

pleasant to work with Wellesley Toyota . simple and smooth process . definitely will be coming back . More

by chester
Recommend Dealer
Yes
Employees Worked With
Marcus de oliveira
Apr 01, 2024 -

Wellesley Toyota responded

Chester, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

March 31, 2024

Marcus was super pleasant to work with, he was easy going and low pressure and super helpful . More

by dev
Recommend Dealer
Yes
Employees Worked With
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Wellesley Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marcus and our team, and we look forward to working with you again. Shaun Fisher General Manager

March 31, 2024

Would definitely recommend anyone looking for knowledgeable help to come visit Wellesley Toyota and ask for John. More

by jkinley250
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Wellesley Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

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