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Wayne Ford - Service Center

Wayne, NJ

4.5
663 Reviews

663 Reviews of Wayne Ford - Service Center

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May 31, 2024

The dealer service dept to me the best. They always go out there way to help And keep you up to date about your vehicle. The car comes back clean and always when promised. If not th More

by EIKOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

2 days no contact. I had to call to get updates. Wayne Ford could have just sent texts telling me how things were going. More

by peterfortoloczki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

They are very convenient and professional, they care for their customers and the customers time, they will do there best to accommodate everyone. More

by sri_chain14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

This was such a great experience! The staff was friendly and the service was great! I was in and out within a hour and my oil change was cheaper than expected. More

by tnmisplay79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Just had my car serviced have to come back the second time not too happy More

by Rickcoffee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Repairs came out okay two days later it started shaking again . Help please. Help please. More

by waldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Skyler was outstanding. My job was running late and she went above and beyond to make sure I was taken care of timely. More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Nice, courteous, fast, was disappointed they did not wash the car and when I picked up they gave bad directions to find my car. I had to fix it by pressing the key fob and then I could not find my way out of More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Polite, fast, and efficient. i never have any time. They promised it would take under an hour and kept their word. The last time I went in for service they drove me home and deli More

by NAUGENBLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

They are awesome from setting the appointment to the followup! Makes the overall experience great! More

by Frankie Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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